Terms and ConditionsRefund in case of cancellation related to COVID 19:
The clients will be issued a full refund in case of cancellation for a reason related to Covid 19 * such as:
- You or a person in the group contracted Covid 19 in the 10 days prior to arrival.
- You live in a region where confinement is in effect until at least the day before your holiday and prevents you from coming to Tignes.
- Travel Restrictions are imposed by the French authorities with an obligation of fourteen days quarantine for travellers coming from the client's country of residence (to be applicable, quarantine must be compulsory - not applicable in the event of voluntary quarantine). Restriction measures must still be in effect the day before the guest's holiday start date.
- Closure of the ski area or our accommodation in connection with Covid 19 and if K2 is not able to relocate the client to another establishment on the same date **
The refund can alternatively be transformed into a credit valid for 24 months if the customer wishes.
* Proof and proof must be provided to K2
** This closure must be due to the situation in which the tourist activity of K2 is interrupted or does not allow effective and normal occupancy of the accommodation following an administrative decision.
Conditions of sale and reservation
The customer must pay a deposit of 25% at the time of booking then the balance 1 month before his arrival to guarantee and confirm his reservation.
25% fee for any cancellation on the total amount
Refund of up to 50% of the amount 4 weeks before arrival.
Refund of up to 25% of the amount 2 weeks before arrival.
Arriving time :
Your accommodation is available from 4:00 p.m. on the day of your arrival.
You will be given an entry code.
Departure time :
Your accommodation must be vacated by 10:00 a.m. at the latest.
Specific conditions for children:
Minors must be accompanied by persons exercising parental authority Specific conditions:
Animals must be requested before booking.
It is strictly forbidden to smoke inside. Or to party, no noise pollution after 10 p.m.
There is no parking with this reservation.
Sheets are included in the reservation.