Time to get excited and create your tailor-made package!
Becky Muller - 28th January 2023 - 6 Guests
Below are the terms and conditions for this booking.
Accommodation Terms and Conditions
GENERAL RENTAL CONDITIONS
CAUTION: The tenant is responsible for all his personal objets or belongings. They are not covered by any Building Owner Tenant or the Owner-Agency insurance policy. Therefore, the tenant must personally insure his own belongings against theft; particularly for skis stored in outhouses such as the ski locker. The tenant is expected to insure himself with an insurance company in terms of personal liability and against risk of fire, flood rental risks, contents, as well as liability claims and thus must be able to prove to the owner or his agent such insurance. In consequence, the latest decline all responsibility for any liability
claim made by their insurance company against the tenant.
1) Confirmation
A booking is confirmed by sending an advance payment of 25% of the rental price within 7 days of confirmation.
2) BOOKING RENTAL
The booking will be confirmed after acknowledgement of reception of the advance payment, namely 25% of the rental price .The rental is concluded with numerated and dated contract. The balance of the rental must be paid one month before the arrival date. If a last minute rental is reserved less than one month before the holiday start date the full balance is due.
This amount becomes the property of the owner in the case of cancellation (for rentals over 3 days). The payment (deposit and balance) may be reimbursed in case of force majeure if a cancellation insurance is taken out (optional). Any bank charges incurred are at the cost of the tenant.
Rentals are for a minimum of 7 nights.
Rental periods start from Saturday 5.00 pm and end on Saturday 10.00 am.
Overnight stays additional to those in the contract will be invoiced additionally pro rata to the basic cost.
The apartment cannot be changed after the reservation and the contract has been made without losing the advance payment made to the owner.
The tenant cannot claim any reduction or indemnity on the rental price in case of any problems in the common parts (lifts, heating, hot water, electricity…). The same will considered in case of a wireless malfunction in the apartment due to a failure by the operator.
3) PRICE LISTS AND AUXILIARY COSTS
The compulsory tourist tax is applied subject to the current classification, the guarantee deposit, which can be paid by check in euro or by credit card, and the admin fees(16 euros) are additional to the price given.
The amount of this guarantee deposit is depending on each apartment and can be cashed in at any moment.
This security deposit, minus any costs to cover damages and other services, is for checks and credit card details destroyed within 15 days after your departure.
If the guarantee deposit is insufficient, the tenant will be obliged to pay the difference. If the keys are not brought back, the amount of the exchanged lock will be taken from the guarantee deposit.
4) RECEPTION AND HANDING OVER KEYS
Reception will be at Val D'Isere Agency (in the resort centre) from 9 .00 am to noon and 3.00 pm to 7.00 pm, or in our La Daille Office.
Exceptionally, tenants who want to take possession of the apartment after 7.00 pm must pay both the balance of the rental price one month before the arrival date and also the guarantee deposit.
The Agency will hand over the keys starting from 5.00 pm after reception of the total rental price and the guarantee deposit.
The balance will also have to be paid if the premises are not occupied on the planned date (except in a case of force majeure covered by cancellation insurance conditions).
5) OCCUPATION
On arrival, an inventory of the premises will be made and returned signed by the tenant to the Agency at the latest the day after arrival, before 5.00 pm. Any claim concerning rented premises and the inventory must be presented within 48 hours after handing over the keys.
Occupancy dates and release times must be strictly respected.
Animals may be admitted subject to the current legislation.
The inventory is made initially in the presence and in agreement with the tenant.
6) SPECIAL INSTRUCTIONS
Tenants are requested to:
- treat the rented premises and their contents with due care.
- strictly avoid housing more occupants than are stated in the rental contract, that corresponds to the accommodation facilities in the apartment considered.
- Do not make any change in the arrangement of the furniture in the apartment and it’s forbidden to take them outside the apartment.
- To give the apartment back in the same state as initially found (rubbish emptied, dishwashing cleaned, linen taken off and fold up in the entrance of the apartment…).
- respect instructions concerning energy savings, particularly avoiding leaving windows open and radiators on unreasonably, and also to take all precautions against
risks of frost.
- respect the internal building regulations as posted, particularly concerning the obligation for quiet after 10.00 pm.
- respect the non smoking instructions
- follow the prohibition of the use of Internet contrary to French law and more particularly rights to intellectual property (illegal downloading, respect of copyright…).
Breaches of these obligations exposes the tenant to prosecution by the head of internet legal governance.
7) LINEN AND CLEANING
Bed linen and towels are included in all the residences in winter and in summer, and the final cleaning too. The daily cleaning is included in some residences where specified in winter only.
9) COVID-19 SPECIAL CANCELLATION TERMS
Covid-19 cancellation policy for the customer making the booking: the customer will be offered either to use the paid amount for a later booking or to benefit
refund (after payment of the excess amounting 3%), in the following cases caused by Covid-19 upon presentation of supporting documents:
1. The closure of the resort and/ or of the ski lifts
2. National or regional lockdown in France or in the customer’s country, travel limitations and quarantine imposed by France or the customer’s country.
3. The closure of French borders and/ or the closure of the borders of the customer’s country or of a transit country; non-essential travel ban by the French
government or by the government of the customer’s country
4. The closure of airports, flights cancellations, the closure of train stations in France or in the customer’s country
Please note that you will be given a maximum of 15 days before the beginning of your holiday to decide whether you wish to cancel or come, past that period of time,
you will not be able to get a refund or have your holiday postponed.
Nota bene:
If France was to close its borders to non-vaccinated foreigners or foreigners with a positive PCR test, the non-vaccination or the positive PCR test are not conditions
for cancelling or postponing for free your booking.
Our Covid cancellation policy may change depending on the government decisions.
Please note that for the customer who wishes to be insured in case of Covid19 infection or in case of Covid19 contact, she or he must take out a private insurance.
ALL LITIGIOUS proceedings that might have occurrence between the two parties must exclusively be in the tribunal of the locality rented.
CAUTION: Bunkbeds should not be used by children under six years old.
It must be noted that the commune of Val d’Isère has introduced a prevention plan of possible natural risks (PPRNP) dated 27.04.06, (Arrete prefectoral nr 1.1 du
16.02.06).
For more information, Web site of the « préfecture de la Savoie »: http://www.savoie.pref.gouv.fr
CAISSE DE GARANTIE DE LA FNAIM - N°3411 - 89 Rue de la Boétie - PARIS / Cartes professionnelles délivrées par la CCI de la Savoie: CPI 73012016000004584
HOLIDAY AND SEASONAL RENTAL CANCELLATION INSURANCE
Under the general and special terms and conditions of policy no. FRPOPA11790, CHUBB guarantees, in the event of cancellation of the holiday, the repayment of sums paid by way of deposit (less an excess of €12) and, if applicable, the balance of the rental which will be paid through the Agency, with a maximum of €10,000
due to one of the following cases:
1-CANCELLATION OF STAY:
1.a – Serious illness, serious accident or death of the reserving party, his/her spouse (including common-law partner or spouse bound by a civil partnership) or their
descendants, ascendants, sons-in-law and daughters-in-law, sisters and brothers or persons designated in the rental contract. Serious illness or serious accident means
any change in health or any bodily injury prohibiting leaving the home or hospital, place of treatment on the date of the start of the rental period and justified by a
certificate of sick leave and by a medical certificate specifying the aforementioned prohibition. Chronic illnesses, whose progression at the time of departure would not
allow departure, are included. Cancellations due to pregnancy are only covered if the pregnancy gives rise to medical complications (miscarriage, post-delivery) occurring
after the effective reservation date.
1.b – Incident involving significant damage to the reserving party’s home, secondary residence or business, occurring before the reserving party’s departure and requiring
the reserving party’s presence at the location of the incident on the day of departure.
1.c – Incapacity to take possession of the rented premises following dismissal (except dismissal for serious professional misconduct) or transfer of the reserving party
or his/her spouse (or common-law partner or partner bound by a civil partnership), provided that the employer’s notification is subsequent to the effective date of the
cover and that the insured party has worked for at least a year within the company that is notifying his or her dismissal or transfer.
1.d – Reserving party prevented from going to the rental site by road or rail, on the day scheduled for taking possession of the rented premises and within 48 hours
thereafter, as a result of blockages or strikes preventing traffic, certified by the Mayor of the Municipality or any authority (Tourist Office, SNCF, etc.) of the location of
the holiday residence.
1.e – If the reserving party is forced to cancel or abandon their stay within 48 hours prior to or after the contractual start date of the rental, due to: The amount of the
cover is limited to €300,000 per claim, regardless of the number of cancelled or interrupted stays, which can be compensated. In the event of the cost exceeding the
cover, pro-rata repayment.)
1.e.1: Lack of or excess snow. This cover is only valid if the lack of or excess snow occurs between 15 December and 1 April of the following year and if more than two thirds of the slopes of the resort in question are closed according to the snow report published by an organisation authorised to issue this report.
1.e.2: As a result of natural disasters in accordance with the law of 13/07/1982 or forest fires occurring within 8 days preceding the start of the stay resulting in: a)
either the prohibition of staying on the site by the competent authorities during all or part of the rental period, b) or damage to the rented premises and the site such
that it does not allow the tenant to normally enjoy the environment and the services that motivated his/her rental. In the event of a dispute, the parties shall refer to
the opinion of the local Tourist Office to assess the validity of the cancellation, given the local repercussions of the event on tourism.
1.f – Inability to take possession of the rented premises following an administrative summons.
2-INTERRUPTION OF STAY: The insurer shall reimburse the reserving party for the amount of rent not yet accrued as a result of interruption of the stay or delay in taking possession of the premises, as a result of one of the events listed in 1.a, 1.b, 1.e of the Cancellation of Stay, it being specified that in the event of delay, the
event must occur within five days prior to the contractual date of taking possession of the premises.
3-SEARCH AND RESCUE COSTS: The insurer covers search and rescue costs incurred by an organisation authorised to come to the rescue of the beneficiary, his/her
spouse (or common-law partner or civil partner), their ascendants or descendants or the persons mentioned in the reservation contract, up to €3,000.
4-ASSISTANCE: The insurer will cover the cost of:
4.a: medical repatriation by any means of the tenants or occupants as soon as they are in a hospital centre and cannot be treated on site.
4.b: repatriation of the body in the event of the death of the tenant(s) or occupant(s) to the place of burial in France.
4.c: the provision of a return ticket for a member of the family of the tenant(s) or occupant(s) if they are hospitalised for more than 10 days and more than 100 km
from their home.
4.d: the provision of a return ticket for the tenant or occupant in the event of the sudden and unforeseeable death of a close relative.
4.e: the provision of a driver for returning the vehicle if, following repatriation, none of the tenants or occupants can drive the vehicle.
This cover applies in mainland France and neighbouring countries, and exclusively during the stay of the insured parties. It takes effect when they leave their home and
ends when they return.
In the event of a claim under this cover, the insured party must contact CHUBB ASSISTANCE directly on 33 (0)1.40.25.57.25 by providing the following references:
610782/FRBOPA11790
ALL DAMAGES DIRECTLY OR INDIRECTLY RELATED TO THE FOLLOWING ARE EXCLUDED:
- An epidemic or a pandemic declared and qualified as such by the world health organisation and/or requiring quarantine and/or lock down measures imposed
by the government,
- Foreign war (it is the responsibility of the insured party to prove that the claim results from another fact),
- Civil war (it is the responsibility of the insurer to prove that the claim results from a civil war),
- All direct or indirect effects of explosion, release of heat, irradiation resulting from transmutation of atomic nuclei or radioactivity or exposure to any substance
or contamination of a biological or chemical nature,
- Use of drugs not medically prescribed,
- Playing a sport as a professional,
- An intentional act by the insured party or his/her suicide or attempted suicide,
- Aesthetic, psychological or psychotherapeutic treatment,
- Illness or accident, pregnancy and in general any change in health, the first symptoms of which take place before the date of booking the holiday,
- A medical ban on treatment programmes,
- Rentals longer than 90 days.
FORMALITIES IN THE EVENT OF A CLAIM:
In the event of a claim, the insured party must inform the Agency within 8 days, and at the same time, GBC Montagne, 298 Avenue Maréchal Leclerc, CS 80023, 73704
BOURG ST MAURICE CEDEX, by attaching to its declaration all the supporting documents, and in particular concerning illness, accident or death, the medical certificate
or death depending on the case, accompanied by a copy of the rental contract. Compensation due to the insured party will be paid directly by GBC Montagne within 30
days following the agreement of the parties
CREATION, EFFECTIVE DATE:
This cover provided by CHUBB shall be effective from the day following receipt by the reserving party of the rental contract drawn up by VAL D'ISERE AGENCE, and for the rental period indicated in said contract.
THE PROVISIONS OF THIS INSURANCE CONTRACT DO NOT REPLACE THOSE OF THE RENTAL CONTRACT.
For and on behalf of the insurance company, GBC Montagne – Insurance Brokerage Company: A simplified joint stock company with share capital of €2,800,000.
Chambéry Trade & Companies Register no. 832 805 444. VAT no. 51832805444. Orias no.: 17 007 353 www.orias.fr
Registered office: Résidence le Grand Cœur – Bat. B – 298 Avenue Maréchal Leclerc – 73700 Bourg St Maurice. Under the supervision of the ACPR – Autorité de Contrôle
Prudentiel et de Résolution – 4 Place de Budapest – CS92459 - 75436 Paris Cedex 09. Professional Liability Insurance and Financial Guarantee in accordance with the
French Insurance Code. We receive commissions and/or fees and management fees.
Our brokerage firm operates in accordance with the provisions of Article L520-1-II-b of the French Insurance Code. Claims department: reclamations@gbc-mountain.com.
Non-contractual document, extract from insurance contract no. FRBOPA11790, taken out with CHUBB European Group SE by DEGOUEY ET CIE through GBC
MONTAGNE. The cover and exclusions are detailed in the Special Agreements of the insurance contract, which alone have contractual value.
Chubb European Group SE, a company governed by the French Insurance Code, with share capital of €896,176,662, located at La Tour Carpe Diem, 31 Place des
Corolles, Esplanade Nord, 92400 Courbevoie, registered with the Nanterre Trade and Companies Register under number 450 327 374. Chubb European Group SE is
subject to supervision by the Autorité de Contrôle Prudentiel et de Résolution (ACPR) located at 4, Place de Budapest, CS 92459, 75436 PARIS CEDEX 09.
Below are the terms and conditions for this booking.
Accommodation Terms and Conditions
GENERAL RENTAL CONDITIONS
CAUTION: The tenant is responsible for all his personal objets or belongings. They are not covered by any Building Owner Tenant or the Owner-Agency insurance policy. Therefore, the tenant must personally insure his own belongings against theft; particularly for skis stored in outhouses such as the ski locker. The tenant is expected to insure himself with an insurance company in terms of personal liability and against risk of fire, flood rental risks, contents, as well as liability claims and thus must be able to prove to the owner or his agent such insurance. In consequence, the latest decline all responsibility for any liability
claim made by their insurance company against the tenant.
1) Confirmation
A booking is confirmed by sending an advance payment of 25% of the rental price within 7 days of confirmation.
2) BOOKING RENTAL
The booking will be confirmed after acknowledgement of reception of the advance payment, namely 25% of the rental price .The rental is concluded with numerated and dated contract. The balance of the rental must be paid one month before the arrival date. If a last minute rental is reserved less than one month before the holiday start date the full balance is due.
This amount becomes the property of the owner in the case of cancellation (for rentals over 3 days). The payment (deposit and balance) may be reimbursed in case of force majeure if a cancellation insurance is taken out (optional). Any bank charges incurred are at the cost of the tenant.
Rentals are for a minimum of 7 nights.
Rental periods start from Saturday 5.00 pm and end on Saturday 10.00 am.
Overnight stays additional to those in the contract will be invoiced additionally pro rata to the basic cost.
The apartment cannot be changed after the reservation and the contract has been made without losing the advance payment made to the owner.
The tenant cannot claim any reduction or indemnity on the rental price in case of any problems in the common parts (lifts, heating, hot water, electricity…). The same will considered in case of a wireless malfunction in the apartment due to a failure by the operator.
3) PRICE LISTS AND AUXILIARY COSTS
The compulsory tourist tax is applied subject to the current classification, the guarantee deposit, which can be paid by check in euro or by credit card, and the admin fees(16 euros) are additional to the price given.
The amount of this guarantee deposit is depending on each apartment and can be cashed in at any moment.
This security deposit, minus any costs to cover damages and other services, is for checks and credit card details destroyed within 15 days after your departure.
If the guarantee deposit is insufficient, the tenant will be obliged to pay the difference. If the keys are not brought back, the amount of the exchanged lock will be taken from the guarantee deposit.
4) RECEPTION AND HANDING OVER KEYS
Reception will be at Val D'Isere Agency (in the resort centre) from 9 .00 am to noon and 3.00 pm to 7.00 pm, or in our La Daille Office.
Exceptionally, tenants who want to take possession of the apartment after 7.00 pm must pay both the balance of the rental price one month before the arrival date and also the guarantee deposit.
The Agency will hand over the keys starting from 5.00 pm after reception of the total rental price and the guarantee deposit.
The balance will also have to be paid if the premises are not occupied on the planned date (except in a case of force majeure covered by cancellation insurance conditions).
5) OCCUPATION
On arrival, an inventory of the premises will be made and returned signed by the tenant to the Agency at the latest the day after arrival, before 5.00 pm. Any claim concerning rented premises and the inventory must be presented within 48 hours after handing over the keys.
Occupancy dates and release times must be strictly respected.
Animals may be admitted subject to the current legislation.
The inventory is made initially in the presence and in agreement with the tenant.
6) SPECIAL INSTRUCTIONS
Tenants are requested to:
- treat the rented premises and their contents with due care.
- strictly avoid housing more occupants than are stated in the rental contract, that corresponds to the accommodation facilities in the apartment considered.
- Do not make any change in the arrangement of the furniture in the apartment and it’s forbidden to take them outside the apartment.
- To give the apartment back in the same state as initially found (rubbish emptied, dishwashing cleaned, linen taken off and fold up in the entrance of the apartment…).
- respect instructions concerning energy savings, particularly avoiding leaving windows open and radiators on unreasonably, and also to take all precautions against
risks of frost.
- respect the internal building regulations as posted, particularly concerning the obligation for quiet after 10.00 pm.
- respect the non smoking instructions
- follow the prohibition of the use of Internet contrary to French law and more particularly rights to intellectual property (illegal downloading, respect of copyright…).
Breaches of these obligations exposes the tenant to prosecution by the head of internet legal governance.
7) LINEN AND CLEANING
Bed linen and towels are included in all the residences in winter and in summer, and the final cleaning too. The daily cleaning is included in some residences where specified in winter only.
9) COVID-19 SPECIAL CANCELLATION TERMS
Covid-19 cancellation policy for the customer making the booking: the customer will be offered either to use the paid amount for a later booking or to benefit
refund (after payment of the excess amounting 3%), in the following cases caused by Covid-19 upon presentation of supporting documents:
1. The closure of the resort and/ or of the ski lifts
2. National or regional lockdown in France or in the customer’s country, travel limitations and quarantine imposed by France or the customer’s country.
3. The closure of French borders and/ or the closure of the borders of the customer’s country or of a transit country; non-essential travel ban by the French
government or by the government of the customer’s country
4. The closure of airports, flights cancellations, the closure of train stations in France or in the customer’s country
Please note that you will be given a maximum of 15 days before the beginning of your holiday to decide whether you wish to cancel or come, past that period of time,
you will not be able to get a refund or have your holiday postponed.
Nota bene:
If France was to close its borders to non-vaccinated foreigners or foreigners with a positive PCR test, the non-vaccination or the positive PCR test are not conditions
for cancelling or postponing for free your booking.
Our Covid cancellation policy may change depending on the government decisions.
Please note that for the customer who wishes to be insured in case of Covid19 infection or in case of Covid19 contact, she or he must take out a private insurance.
ALL LITIGIOUS proceedings that might have occurrence between the two parties must exclusively be in the tribunal of the locality rented.
CAUTION: Bunkbeds should not be used by children under six years old.
It must be noted that the commune of Val d’Isère has introduced a prevention plan of possible natural risks (PPRNP) dated 27.04.06, (Arrete prefectoral nr 1.1 du
16.02.06).
For more information, Web site of the « préfecture de la Savoie »: http://www.savoie.pref.gouv.fr
CAISSE DE GARANTIE DE LA FNAIM - N°3411 - 89 Rue de la Boétie - PARIS / Cartes professionnelles délivrées par la CCI de la Savoie: CPI 73012016000004584
HOLIDAY AND SEASONAL RENTAL CANCELLATION INSURANCE
Under the general and special terms and conditions of policy no. FRPOPA11790, CHUBB guarantees, in the event of cancellation of the holiday, the repayment of sums paid by way of deposit (less an excess of €12) and, if applicable, the balance of the rental which will be paid through the Agency, with a maximum of €10,000
due to one of the following cases:
1-CANCELLATION OF STAY:
1.a – Serious illness, serious accident or death of the reserving party, his/her spouse (including common-law partner or spouse bound by a civil partnership) or their
descendants, ascendants, sons-in-law and daughters-in-law, sisters and brothers or persons designated in the rental contract. Serious illness or serious accident means
any change in health or any bodily injury prohibiting leaving the home or hospital, place of treatment on the date of the start of the rental period and justified by a
certificate of sick leave and by a medical certificate specifying the aforementioned prohibition. Chronic illnesses, whose progression at the time of departure would not
allow departure, are included. Cancellations due to pregnancy are only covered if the pregnancy gives rise to medical complications (miscarriage, post-delivery) occurring
after the effective reservation date.
1.b – Incident involving significant damage to the reserving party’s home, secondary residence or business, occurring before the reserving party’s departure and requiring
the reserving party’s presence at the location of the incident on the day of departure.
1.c – Incapacity to take possession of the rented premises following dismissal (except dismissal for serious professional misconduct) or transfer of the reserving party
or his/her spouse (or common-law partner or partner bound by a civil partnership), provided that the employer’s notification is subsequent to the effective date of the
cover and that the insured party has worked for at least a year within the company that is notifying his or her dismissal or transfer.
1.d – Reserving party prevented from going to the rental site by road or rail, on the day scheduled for taking possession of the rented premises and within 48 hours
thereafter, as a result of blockages or strikes preventing traffic, certified by the Mayor of the Municipality or any authority (Tourist Office, SNCF, etc.) of the location of
the holiday residence.
1.e – If the reserving party is forced to cancel or abandon their stay within 48 hours prior to or after the contractual start date of the rental, due to: The amount of the
cover is limited to €300,000 per claim, regardless of the number of cancelled or interrupted stays, which can be compensated. In the event of the cost exceeding the
cover, pro-rata repayment.)
1.e.1: Lack of or excess snow. This cover is only valid if the lack of or excess snow occurs between 15 December and 1 April of the following year and if more than two thirds of the slopes of the resort in question are closed according to the snow report published by an organisation authorised to issue this report.
1.e.2: As a result of natural disasters in accordance with the law of 13/07/1982 or forest fires occurring within 8 days preceding the start of the stay resulting in: a)
either the prohibition of staying on the site by the competent authorities during all or part of the rental period, b) or damage to the rented premises and the site such
that it does not allow the tenant to normally enjoy the environment and the services that motivated his/her rental. In the event of a dispute, the parties shall refer to
the opinion of the local Tourist Office to assess the validity of the cancellation, given the local repercussions of the event on tourism.
1.f – Inability to take possession of the rented premises following an administrative summons.
2-INTERRUPTION OF STAY: The insurer shall reimburse the reserving party for the amount of rent not yet accrued as a result of interruption of the stay or delay in taking possession of the premises, as a result of one of the events listed in 1.a, 1.b, 1.e of the Cancellation of Stay, it being specified that in the event of delay, the
event must occur within five days prior to the contractual date of taking possession of the premises.
3-SEARCH AND RESCUE COSTS: The insurer covers search and rescue costs incurred by an organisation authorised to come to the rescue of the beneficiary, his/her
spouse (or common-law partner or civil partner), their ascendants or descendants or the persons mentioned in the reservation contract, up to €3,000.
4-ASSISTANCE: The insurer will cover the cost of:
4.a: medical repatriation by any means of the tenants or occupants as soon as they are in a hospital centre and cannot be treated on site.
4.b: repatriation of the body in the event of the death of the tenant(s) or occupant(s) to the place of burial in France.
4.c: the provision of a return ticket for a member of the family of the tenant(s) or occupant(s) if they are hospitalised for more than 10 days and more than 100 km
from their home.
4.d: the provision of a return ticket for the tenant or occupant in the event of the sudden and unforeseeable death of a close relative.
4.e: the provision of a driver for returning the vehicle if, following repatriation, none of the tenants or occupants can drive the vehicle.
This cover applies in mainland France and neighbouring countries, and exclusively during the stay of the insured parties. It takes effect when they leave their home and
ends when they return.
In the event of a claim under this cover, the insured party must contact CHUBB ASSISTANCE directly on 33 (0)1.40.25.57.25 by providing the following references:
610782/FRBOPA11790
ALL DAMAGES DIRECTLY OR INDIRECTLY RELATED TO THE FOLLOWING ARE EXCLUDED:
- An epidemic or a pandemic declared and qualified as such by the world health organisation and/or requiring quarantine and/or lock down measures imposed
by the government,
- Foreign war (it is the responsibility of the insured party to prove that the claim results from another fact),
- Civil war (it is the responsibility of the insurer to prove that the claim results from a civil war),
- All direct or indirect effects of explosion, release of heat, irradiation resulting from transmutation of atomic nuclei or radioactivity or exposure to any substance
or contamination of a biological or chemical nature,
- Use of drugs not medically prescribed,
- Playing a sport as a professional,
- An intentional act by the insured party or his/her suicide or attempted suicide,
- Aesthetic, psychological or psychotherapeutic treatment,
- Illness or accident, pregnancy and in general any change in health, the first symptoms of which take place before the date of booking the holiday,
- A medical ban on treatment programmes,
- Rentals longer than 90 days.
FORMALITIES IN THE EVENT OF A CLAIM:
In the event of a claim, the insured party must inform the Agency within 8 days, and at the same time, GBC Montagne, 298 Avenue Maréchal Leclerc, CS 80023, 73704
BOURG ST MAURICE CEDEX, by attaching to its declaration all the supporting documents, and in particular concerning illness, accident or death, the medical certificate
or death depending on the case, accompanied by a copy of the rental contract. Compensation due to the insured party will be paid directly by GBC Montagne within 30
days following the agreement of the parties
CREATION, EFFECTIVE DATE:
This cover provided by CHUBB shall be effective from the day following receipt by the reserving party of the rental contract drawn up by VAL D'ISERE AGENCE, and for the rental period indicated in said contract.
THE PROVISIONS OF THIS INSURANCE CONTRACT DO NOT REPLACE THOSE OF THE RENTAL CONTRACT.
For and on behalf of the insurance company, GBC Montagne – Insurance Brokerage Company: A simplified joint stock company with share capital of €2,800,000.
Chambéry Trade & Companies Register no. 832 805 444. VAT no. 51832805444. Orias no.: 17 007 353 www.orias.fr
Registered office: Résidence le Grand Cœur – Bat. B – 298 Avenue Maréchal Leclerc – 73700 Bourg St Maurice. Under the supervision of the ACPR – Autorité de Contrôle
Prudentiel et de Résolution – 4 Place de Budapest – CS92459 - 75436 Paris Cedex 09. Professional Liability Insurance and Financial Guarantee in accordance with the
French Insurance Code. We receive commissions and/or fees and management fees.
Our brokerage firm operates in accordance with the provisions of Article L520-1-II-b of the French Insurance Code. Claims department: reclamations@gbc-mountain.com.
Non-contractual document, extract from insurance contract no. FRBOPA11790, taken out with CHUBB European Group SE by DEGOUEY ET CIE through GBC
MONTAGNE. The cover and exclusions are detailed in the Special Agreements of the insurance contract, which alone have contractual value.
Chubb European Group SE, a company governed by the French Insurance Code, with share capital of €896,176,662, located at La Tour Carpe Diem, 31 Place des
Corolles, Esplanade Nord, 92400 Courbevoie, registered with the Nanterre Trade and Companies Register under number 450 327 374. Chubb European Group SE is
subject to supervision by the Autorité de Contrôle Prudentiel et de Résolution (ACPR) located at 4, Place de Budapest, CS 92459, 75436 PARIS CEDEX 09.
Information
Agency Address - Val D'Isere Agence - 971 Av. Olympique, 73150 Val-d'Isère (on the main high street on your left after the first round about)
Agency contact number - 00 33 4 79 06 15 22
Agency opening times - 9am - 7pm daily
Agency check-In - Check-in is from 17:00 at the agency please stop off at the agency upon arrival in the resort to pay your damage deposit and collect your keys. Rentals begin at 5pm. For late arrivals (after 7pm in winter or 6pm in summer) please contact the agency before midday to make arrangements.
For early arrivals - If you arrive in resort early and have wait to check in there is a left bagage service at The Garage restaurant in the town centre.
Early check-in - Where possible an early check-in may be granted although this is not guaranteed.
Deposit - A damage deposit it required in the form of a pre-approval card swipe. This can be done in the agency itself or over the phone with us.
Check- out - Check out is no later than 10am. Please note: If you have booked a self catering apartment you need to strip the beds, empty bins and leave the kitchen clean. If you have booked a chef and have daily housekeeping included in your booking they will do this for you. If your property has keys these need to be returned to the agency on your departure.
Description
Val D'Isere - Catered
Sleeps - 8
Bedrooms - 4
Property Size - 110m2
Chalet Arolles is a small ski-in residence ideally located on the snow front of Val d'Isere. Near the old village, the church and all amenities (shops, restaurants, ski hire, ski lessons ...).
This wonderful 4 bedroom apartment within the chalet sleeps 8 people in 4 bedrooms, is located on the ground floor and split across 3 levels. It has its own hammam, a large South facing terrace of 40m2 and direct access to the slopes. The open plan kitchen, dining and living room with fireplace is a cozy and relaxing environment spend time with friends and family.
1 Master bedroom with open en-suite bathroom
2 Double bedrooms - ensuite
1 Twin room
1 Separate bathroom
Includes: Beds done at arrival, Ski-in/ski-out, ski boot dryer in the apartment, Washing machine, Hammam, 1 mid stay clean, Wifi access
Details
Catering includes:
Welcome drinks and canapés or leaving drinks and canapés (depending on your arrival time into resort)
5 days cooked breakfast
7 days afternoon tea with home made cakes
5 days 3 course evening meal with 1/2 bottle of wine per guest.
*A self service continental breakfast will be left out for you to serve yourself on the chefs 2 days off.
Price includes daily house keeping.
Facilities
- Hammam
Below are the terms and conditions for this booking.
Accommodation Terms and Conditions
Private Chef Terms and Conditions:
Your chef will be referred to as “the chef”
You will be referred to as “The Client”
1. Responsibilities.
The chef shall provide the client with a proposed, customised menu based upon any submitted food preferences and requirements discussed via telephone or email with the client before the holiday.
The chef will shop for all necessary food items and ingredients for the menu, and then prepare and cook the meals for the client in the clients rental property kitchen.
2. Payment:
25% deposit is paid on confirmation of your booking.
3. Additional costs:
If due to any requests made by the client for food or wine that falls outside the agreed food budget the chef will request additional funds in resort.
4.Responsibility:
a). It is the clients responsibility: to provide the chef with a list of any dietary requirements AND ALLERGIES. Failure to do this removes any responsibility from the chef for any outcome related to the consumption of food products that any client is allergic to.
b). It is the chef's responsibility: Where the chef has been informed of any dietary requirements or allergies it is the chef's responsibility to make sure that any food that is provided to the client does not contain any food products that they have been informed of as an allergy.
Standard Cancellation policy
Cancelations made by the client after the invoice for the deposit has been paid:
- Between 45 and 30 days before: 50% of the fee is refunded
- Less than 30 days or no-show at the start of stay: 0% of the fee is refunded.
In the event of a cancellation supported by a reason, should the chef re-booked, the paid amount will be returned to the tenant minus the difference between the original price and any eventual discounted price for the rebooking.
Stays that have begun and are then shortened or interrupted by the client do not entitle the client to any refunds other than any remaining food budget provided in resort.
Should the chef or Peak Feeling be obliged to cancel the stay a full refund will be given.
Below are the terms and conditions for this booking.
Accommodation Terms and Conditions
Private Chef Terms and Conditions:
Your chef will be referred to as “the chef”
You will be referred to as “The Client”
1. Responsibilities.
The chef shall provide the client with a proposed, customised menu based upon any submitted food preferences and requirements discussed via telephone or email with the client before the holiday.
The chef will shop for all necessary food items and ingredients for the menu, and then prepare and cook the meals for the client in the clients rental property kitchen.
2. Payment:
25% deposit is paid on confirmation of your booking.
3. Additional costs:
If due to any requests made by the client for food or wine that falls outside the agreed food budget the chef will request additional funds in resort.
4.Responsibility:
a). It is the clients responsibility: to provide the chef with a list of any dietary requirements AND ALLERGIES. Failure to do this removes any responsibility from the chef for any outcome related to the consumption of food products that any client is allergic to.
b). It is the chef's responsibility: Where the chef has been informed of any dietary requirements or allergies it is the chef's responsibility to make sure that any food that is provided to the client does not contain any food products that they have been informed of as an allergy.
Standard Cancellation policy
Cancelations made by the client after the invoice for the deposit has been paid:
- Between 45 and 30 days before: 50% of the fee is refunded
- Less than 30 days or no-show at the start of stay: 0% of the fee is refunded.
In the event of a cancellation supported by a reason, should the chef re-booked, the paid amount will be returned to the tenant minus the difference between the original price and any eventual discounted price for the rebooking.
Stays that have begun and are then shortened or interrupted by the client do not entitle the client to any refunds other than any remaining food budget provided in resort.
Should the chef or Peak Feeling be obliged to cancel the stay a full refund will be given.
Your private chef is Bronte
Information
Description
Please note these are sample menus to give you an idea of what you can expect. Your chef will contact you before your trip to discuss menus, special requests and any dietary requirements to make sure everything is perfect for you.
The price includes:
Welcome drinks and canapés or leaving drinks and canapés (depending on your arrival time into resort)
5 days cooked breakfast
7 days afternoon tea with home made cakes
5 days 3 course evening meal served with red and white wine or soft drinks for non-drinkers
A self service continental breakfast will be left out for you to serve yourself on the chefs 2 days off
* A simple and earlier supper can be provided for any children in the group.
The private chef price can always be amended at a later stage if the number of guests changes before the holiday.
Below are the terms and conditions for this booking.
Accommodation Terms and Conditions
Terms of Sales
ARTICLE 1. SCOPE OF APPLICATION
These General Conditions of Sale (hereinafter the “CGV”) apply, without restriction or reservation, to any purchase of passenger transport services (hereinafter the “Services”) available on the website accessible from www. jbtaxi-laplagne.com, by email to the electronic address contact@jbtaxi-laplagne.com or by telephone to the numbers +33 6 34 87 12 17 or +33 4 79 09 03 41 and offered to Customers by:
The JB TAXI Company (hereinafter “the Service Provider”),
Legal form and share capital: Simplified Joint Stock Company with share capital of 15,000 euros
Head Office Address: number 208, Immeuble Aconcagua, Plagne-Centre, 73210 LA PLAGNE TARENTAISE
Registration: number 829 080 902, CHAMBERY Trade and Companies Register
Telephone: +33 6 34 87 12 17 and +33 4 79 09 03 41
Email: contact@jbtaxi-laplagne.com
Professional Civil Liability Insurer: AXA France IARD, contract policy n° 11064134104
Intracommunity VAT: FR FR49829080902.
ARTICLE 2. PRE-CONTRACTUAL INFORMATION / CGV
2.1 Presentation of the Service Provider
The JB TAXI company owns a fleet of vehicles capable of transporting a maximum of 8 passengers (fleet of Taxi / Vtc vehicles) and more than 8 passengers (fleet of Minicar 19P and tourist coach with more than 50 seats).
The JB TAXI company employs qualified personnel to carry out its Services.
This is why, in order to best rationalize the organization of transport services, the use of its vehicle fleet as well as the mobilization of its staff, the JB TAXI Company organizes its transport and travel plan in advance to satisfy to its customers, particularly during winter tourist peaks.
2.2 Pre-contractual information
The Customer is informed that he can purchase the Transport Services offered on the website www.jbtaxi-laplagne.com, by email to the email address contact@jbtaxi-laplagne.com or by telephone at the numbers +33 6 34 87 12 17 and +33 4 79 09 03 41.
However, the information appearing on the Website and the summary of reservations completed by these General Conditions of Sale constitute the prior information to which every customer is entitled.
Consequently, the Customer acknowledges having received communication, prior to subscribing to any reservation, in a clear, readable and understandable manner, of pre-contractual information, of these general conditions of sale and in particular the following information:
the destination and essential characteristics of the transport service,
the total price of the services reserved and the payment terms,
the conditions for modifying the reservation,
the conditions for canceling the reservation,
The Customer is required to read it before placing any final order.
The choice and purchase of a Service is the sole responsibility of the Customer.
2.3 Legal regime of these General Conditions of Sale
The fact of a Customer ordering on the website www.jbtaxi-laplagne.com, by email to the email address contact@jbtaxi-laplagne.com or by telephone to the numbers +33 6 34 87 12 17 and +33 4 79 09 03 41 implies full and complete adherence and acceptance of these General Conditions of Sale, without restriction or reservation, which is expressly recognized by the Customer, who waives, in particular, the right to rely on any other document which would be unenforceable against the Service Provider, except text message or email exchanges with the Service Provider.
The Customer acknowledges having the required capacity to contract and acquire the Services offered on the website www.jbtaxi-laplagne.com, by email to the electronic address contact@jbtaxi-laplagne.com or by telephone at the numbers +33 6 34 87 12 17 and +33 4 79 09 03 41.
The Customer declares to have read these General Conditions of Sale and to have accepted them:
by checking the box provided for this purpose during the online ordering procedure as well as the general conditions of use of the website www.jbtaxi-laplagne.com;
by taking note of those sent by email with the quote proposal or “price proposal” in the event of an order to the email address contact@jbtaxi- laplagne.com
In other cases (oral, telephone exchanges, etc.), by reading these General Conditions of Sale on the website.
These General Conditions of Sale are available to each Customer for consultation on the Website. When a Customer places an order by mail, he is invited to read these General Conditions of Sale in full on the website.
These General Terms and Conditions come into force from July 1, 2023 and apply for the entire duration of their posting online on the Website www.jbtaxi-laplagne.com and may be modified and/or supplemented at any time by the Company. JB TAXI.
Modifications to these General Conditions of Sale are binding on users of the website www.jbtaxi-laplagne.com from the time they are put online and cannot apply to transactions previously concluded. The version applicable to the Customer's purchase is that in force on the website on the date the reservation is made.
These General Conditions of Sale are accessible at any time on the website and will prevail, where applicable, over any other version or any other contradictory document.
Unless proven otherwise, the data recorded in the service provider's computer system, the content of text message or email exchanges depending on the circumstances constitute proof of all transactions concluded with the Customer.
In accordance with the Data Protection Act of January 6, 1978, the Customer has, at any time, a right of access, rectification, and opposition to all of his personal data by writing, by mail and in providing proof of identity, to the JB TAXI Company , number 208, Immeuble Aconcagua, Plagne-Centre, 73210 LA PLAGNE TARENTAISE.
ARTICLE 3. PROCEDURE FOR REQUEST FOR RESERVATION OF TRANSPORT SERVICES
3.1 Reservation request via the website
The Customer can reserve all transport services with the Service Provider, the Company JB TAXI, on its website accessible from www.jbtaxi-laplagne.com.
For any reservation, the Customer must complete a “journey” form specifying:
The date and time of pick-up;
The pick-up location, including if applicable in the case of pick-up at an airport, railway, bus or sea station, the arrival time of the flight, train, coach or ship, and if where appropriate the flight or train number;
The desired drop-off location, with where applicable if dropped off at an airport, a railway, bus or maritime station, the departure time of the flight, train, coach or ship, and where applicable the flight number or the train.
The Customer is also invited, if necessary, to complete this transport request for any additional services desired by completing the “add a step” section as many times as necessary to:
Organize any detour(s) and intermediate stop(s) between the pick-up and drop-off locations that may be needed to drop off or collect other passengers;
Organize all detour(s) and intermediate stop(s) between the pick-up and drop-off locations for all appointments, meetings, shopping, procedures, etc.
The Customer must also complete a “passenger” form so that the Service Provider can mobilize the vehicle adapted to the desired transport service, specifying:
The identity of the referring passenger, specifying their titles, surnames, first names, mobile telephone number and email address;
Any specific information concerning the passenger useful for carrying out the transport service;
The total number of passengers, specifying their list;
The number and nature of baggage.
The Customer may also, if necessary, send a note to the driver concerning the transport service.
Finally, the Customer must complete a “confirmation” form specifying the billing name. It may also mention any additional information such as the presence of a minor passenger, the nature of the equipment such as a child seat or suitable booster seat to be provided, any non-standard equipment essential for the Customer's transport, the identification and description of non-standard baggage to be transport, the presence of a guide dog for visually impaired people, etc.
In accordance with the provisions of article 1127-2 of the civil code, the Customer has the possibility of checking the details of his reservation, and if necessary correcting errors before confirming it.
It is the Customer's responsibility to verify the accuracy of the reservation and to immediately correct any errors.
After this verification, the Customer is invited to confirm their reservation by validating it using the “complete my reservation” button .
An email confirming the registration of the reservation is sent to the Customer to the email address provided on the form listing the characteristics of the travel Services requested.
Following confirmation of its reservation, the Service Provider will communicate to the email address indicated by the Customer:
either a refusal to cover the Transport Service if the Service Provider is not able to provide the transport service requested,
either a quote proposal or “price proposal” adapted to the reservation request submitted by the Customer. The quote proposal or “price proposal” is accompanied by these General Conditions of Sale to the Customer.
The quote proposal or “price proposal” is valid for a reasonable period taking into account both the date on which the reservation was made and the date on which it would be desired for the transport service to be carried out by the Customer.
The Customer may, upon receipt of this quote and within the time allotted to do so, either:
Refuse the proposal: in this case, the transport contract is not concluded and the reservation request is canceled;
Accept the proposal by return email.
In the absence of express acceptance or refusal by the Client of the quote proposed by the Service Provider within the time limit for responding, the quote proposal will be considered as refused by the Client. The reservation request will therefore be purely and simply canceled.
If the customer accepts the quote proposal, he will be invited to pay the price of the Services by sending a unique payment link by email.
3.2 Reservation request by email
The Customer can reserve all transport services with the JB TAXI Company by email to the following email address: contact@jbtaxi-laplagne.com
The Customer will communicate in his email:
The date and time of pick-up;
The pick-up location, including if applicable in the case of pick-up at an airport, railway, bus or sea station, the arrival time of the flight, train, coach or ship, and if where appropriate the flight or train number;
The desired drop-off location, with where applicable if dropped off at an airport, a railway, bus or maritime station, the departure time of the flight, train, coach or ship, and where applicable the flight number or train;
Any desired intermediate stage including detour(s) and/or additional stop(s) with pick-up or drop-off of other passengers, appointments, meetings, shopping, procedures, etc.
The identity of the booker or the referring passenger, specifying their titles, surnames, first names and mobile telephone number;
Any specific information useful for carrying out the transport service;
The total number of passengers, specifying their list;
The number of bags and possibly non-standard baggage that would be transported.
It is the Customer's responsibility to verify the completeness and accuracy of the information transmitted before sending the email.
The Service Provider will respond by return email to the Client:
either by refusing the request to cover the Transport Service if the Service Provider is not able to provide the transport service requested,
either by requesting additional missing information,
or by proposing a quote adapted to the reservation request submitted by the Customer. The quote proposal includes communication of the General Conditions of Sale to the Customer.
In the absence of communication by the Client of missing information requested by the Service Provider, the Service Provider will refrain from establishing and communicating any quote. In this case, it can never be considered that a transport contract has been concluded between the Parties.
The Customer may, upon receipt of this quote and within the time allotted to do so, either:
Refuse the proposal by return email: in this case, the transport contract is not concluded and the reservation request is canceled;
Accept the proposal by return email.
In the absence of express acceptance or refusal by the Client of the quote proposed by the Service Provider within the time limit for responding, the quote proposal will be considered as refused by the Client. The reservation request will therefore be purely and simply canceled.
3.3 Reservation request by telephone
The Customer can proceed, including at the last moment, to the reservation of all transport services with the Company JB TAXI by telephone at the following telephone numbers: +33 6 34 87 12 17 and +33 4 79 09 03 41.
The Customer will then communicate:
The date and time of pick-up;
The pick-up location, including if applicable in the case of pick-up at an airport, railway, bus or sea station, the arrival time of the flight, train, coach or ship, and if where appropriate the flight or train number;
The desired drop-off location, with where applicable if dropped off at an airport, a railway, bus or maritime station, the departure time of the flight, train, coach or ship, and where applicable the flight number or train;
Any desired intermediate stage including detour(s) and/or additional stop(s) with pick-up or drop-off of other passengers, appointments, meetings, shopping, procedures, etc.
The identity of the booker or the referring passenger, specifying their titles, surnames, first names and mobile telephone number;
Any specific information useful for carrying out the transport service;
The total number of passengers, specifying their list;
The number of bags and possibly non-standard baggage that would be transported.
The Service Provider will indicate to the Customer whether or not it is able to provide the requested transport service.
If he is able to carry it out, the Service Provider will then communicate a quote proposal firstly orally, then secondly by text message.
It will then be up to the Customer to accept or not by return text message the quote proposal.
If the Customer refuses the quote proposal, the transport contract is not concluded and the reservation request is canceled.
In the absence of express acceptance or refusal by the Client of the quote proposed by the Service Provider within the time limit for responding, the quote proposal will be considered as refused by the Client. The reservation request will therefore be purely and simply canceled.
3.4 Reservation request via the “customer area” of the website
In order to facilitate and make relationships more flexible, the Service Provider is able to create a “customer area” account intended for Customers wishing to regularly use its services. If the Customer accepts the creation of this “customer space”, the Service Provider sends an email to the Customer including an identifier (Login) and a password to allow the Customer to connect to the site.
The Service Provider will have pre-filled certain information on the Client’s “profile” section. The Customer is invited to consult this page and possibly complete or correct any errors or missing elements: Customer name, billing address, title, first and last name of the contact, position, landline telephone and email address.
Subsequently, each time a new transport service is desired, the Customer logs on to the site using their username and password. He clicks on the “online reservation” tab and completes the information using the same methods as indicated above.
At the end of the transmission of the information, the Customer must click on the “complete my reservation” box. A message with a well-considered request with a reference appears on the screen and a confirmation email is sent.
The Service Provider will indicate to the Customer via this “customer area” whether or not it is able to provide the transport service(s) requested.
If the Service Provider is able to respond favorably to the service request, it generates a quote or a “price proposal” in the Customer’s “customer area” which can be viewed and downloaded. The issuance of this quote or “price proposal” is also duplicated by sending an email to the Customer’s email address.
The Customer is free to accept or refuse the quote. To reject the proposal, the Customer clicks on the “I refuse” button. The reservation request will be canceled. It will appear as such in the “customer area” and will be accompanied by an email sending taking note of this refusal and notifying the cancellation of the reservation request.
If he wishes to accept the quote, the Customer clicks on the “I confirm” button. A dialog page opens through which the Customer can:
Cancel confirmation. In this case, the quote proposal remains on hold until the Customer's final choice, which must be made as detailed at the moment.
Expressly confirm that he wishes to validate the quote. The Customer must first check a box by which he certifies that he has read and accepts the general conditions of sale accompanying the quote or the “price proposal”
After acceptance of the quote or price proposal, a new dialog page specifies that the reservation request is confirmed. The status of the request appears as validated.
A confirmation email is sent accompanied by a copy of the order form and the transport voucher to present to the Service Provider's driver.
The Customer will have the possibility in this “Customer area” to download quotes, invoices, and consult all past, current and future requests.
ARTICLE 4. PRICES AND PAYMENT OF TRANSPORT SERVICES
If the Customer accepts the quote proposal issued by the Service Provider and after having read and validated these General Conditions of Sale, he will be invited to make cash payment for all transport services retained in accordance with the quote proposed by the Service Provider. and accepted by the Customer.
4.1 Price and payment terms
Any price displayed or transmitted when quotes are proposed is expressed in euros and is inclusive of all taxes (TTC).
The Service Provider accepts the following payment methods:
Credit/debit bank card;
Payment by telephone;
Check;
Bank transfer;
Species.
Only bank cards from accepted networks operating in France are accepted: Mastercard, Visa, American Express.
If the quote proposed by the Client is accepted, the Service Provider sends a unique payment link by email or text message (depending on the method of communication chosen). If he wishes to pay the price of the services by this means, the Customer must click on this unique specific link issued especially for each payment.
The Customer must then provide their bank card details. The bank card data thus entered is not recorded and the unique link generated for this payment is deactivated as soon as the payment has been validated.
Proof of payment is sent by email within a few minutes of the transaction.
If the Customer uses another payment method, the Service Provider will delete the payment link sent. Any subsequent connection attempt by the Customer will result in a link invalidity message.
Payment is made securely. The remote payment systems using unique links used by the Service Provider are the ZETTLE and PAYMENT EXPRESS systems.
By providing the details of his bank card, the Customer confirms that he is entitled to use said bank card and that payment will be debited immediately.
The Service Provider does not keep any bank card details.
Checks must have been received at least FOURTEEN (14) days before the transfer date.
Transfers or online payments must also have been made at least FOURTEEN (14) days before the transfer date.
Cash payments are accepted within the limits of the legislation in force in France when paying the Service, namely as of July 1, 2023:
1,000 euros in cash from an individual or professional;
15,000 euros if the Client's tax domicile is abroad and he pays a personal expense.
And in all cases if they are made at the head office of the Service Provider before the date of performance of the Transport Services.
Regardless of the payment method chosen by the Customer, payment must be made in euros, the Service Provider not accepting any foreign currency.
The reservation request having been the subject of a quote accepted by the Customer only becomes firm after full payment of the reservation.
Payment for the reservation of the Transport Service by the Customer is irrevocable, without prejudice to exercising the right of subsequent cancellation according to the conditions set out above.
Any reservation entry not accompanied by payment will be invalidated and will not result in a reservation confirmation. Therefore, the JB TAXI Company will not be required to provide transport services.
Payments made by the Client will only be considered final after actual collection of the sums owed by the Client by the Company JB TAXI.
4.2 Legal nature of the price paid when booking
By way of derogation from Article L. 214-1 of the Consumer Code, the price paid in advance by the Customer to the JB TAXI Company does not constitute a deposit within the meaning of Article 1590 of the Civil Code.
Consequently, subject to what is also specified in these General Conditions of Sale, none of the co-contractors can withdraw from their commitment, the Client by losing the price of the services, the professional by returning the sales price at double.
4.3 Payment security / fight against fraud
Electronic payments made as part of reservations for Transport Services are secured by sending a unique payment link via the ZETTLE and PAYMENT EXPRESS systems guaranteeing the confidentiality and security of the data.
As part of its anti-fraud approach, the JB TAXI Company, or its subcontractors, reserve the right to carry out all necessary checks in order to combat credit card fraud and in particular ask the Customer for a copy of their identity card/passport, a copy of the bank card, and any other additional information allowing secure payment.
In the event of refusal to provide any of the requested information, the JB TAXI Company reserves the right to cancel the reservation and retain the amounts already paid as cancellation fees.
ARTICLE 5. CONCLUSION OF THE TRANSPORT CONTRACT
The sale of Transport Services will only be considered final after the cumulative fulfillment of the following conditions:
acceptance by the Customer of the quote proposed by the Service Provider for the transport Services requested;
collection of the entire price of the services reserved;
the receipt by the Customer, after receipt of the price of the reserved transport services, of a confirmation of the reservation by the Service Provider.
It is only upon fulfillment of all of these criteria that the transport service contract will then be deemed to have been formed. The date of conclusion of the contract to be retained will be that of the achievement of the last of the three criteria cited above.
After payment of the price of the reserved Services, the Service Provider will confirm to the Client by email, if he has reserved on the site or by email, or by text message if he has reserved by telephone, sent no later than the following working day the collection of the price of the services, the proper consideration of the final reservation of the Transport Services.
It is upon receipt by the Customer of this email or text message from the Service Provider confirming their final reservation of the Transport Services that the transport contract is considered concluded.
It is up to the Customer to check the information appearing on the order confirmation sent by the Service Provider and to notify the Service Provider of any error detected. If the error detected comes from the Service Provider, the latter will modify this email or text message in order to regularize the reservation, all at no cost to the Customer.
The Customer is informed that in the absence of confirmation that the reservation has been taken into account by email or text message sent by the JB TAXI Company after payment of the price of the Services, the reservation of the transport services has not been taken into account by the Service Provider and therefore the contract is not formed. It is then up to the Customer to contact the JB TAXI Company by any means left to their choice to request confirmation of this support. At the end of this contact, a confirmation email constituting conclusion of the contract will be sent to the Customer.
Unless proven otherwise, the data recorded in the Service Provider's computer system and the resulting exchanges of emails and/or text messages constitute proof of all transactions concluded with the Client in accordance with the provisions of Law No. 2000-230 of 13 March 2000.
The data from the electronically concluded contract are kept for TEN (10) years. If he does not have or no longer has a Customer space, this data will be communicated to him by the Service Provider upon request from the Customer sent to the email address contact@jbtaxi-laplagne.com.
However, if a Customer has created and has a “customer space” on the site www.jbtaxi-laplagne.com, this data will be directly accessible by connection to the site.
ARTICLE 6. ABSENCE OF CUSTOMER’S RIGHT OF WITHDRAWAL
For any distance purchase, whether on an online site, by email exchange or by telephone, the Consumer Code provides for a withdrawal period of FOURTEEN (14) days from receipt of the confirmation email of the purchase. order under articles L. 221-18 et seq. of the Consumer Code.
However, article L. 221-2 of the Consumer Code lists among the contracts excluded from this regulation governing contracts concluded remotely and outside establishments contracts relating to “passenger transport services”.
Consequently, Customers do not benefit from the right to use the right of withdrawal when concluding transport service contracts with the Service Provider.
ARTICLE 7. REQUEST FOR MODIFICATION OF TRANSPORT SERVICES BY THE CUSTOMER
Any request for modification of a transport service at the initiative of the customer must be made by email to the following email address: contact@jbtaxi-laplagne.com
For any Customer with a “customer area”, the request can be made in this customer area by clicking on the “modify” button on the request concerned. A dialog page appears asking the Customer to specify the information they wish to modify regarding the transport service in question. The Customer clicks on the cancel button in this dialog box if he renounces the modifications or on the “sent” button in the opposite case.
Any acceptance of modification will be subject to the availability of the Service Provider.
When the modification of transport services requested by the Customer results in a price of services higher than that already paid by the Customer, a quote proposal will be sent by email to the Customer according to the procedure set out above for a reservation request by email .
In this case, the request to modify the reservation will only be effective after acceptance of the quote by the Customer, full payment of the additional price by the Customer and sending by the Service Provider of a confirmation email. This confirmation email will serve as proof of the content of the transaction.
In the absence of acceptance by the Customer of the new quote proposal or in the event of refusal by this Customer of this new quote proposal, the modification request will be rejected. It is the Transport Service initially decided which will apply on the agreed date, unless the Customer then expresses his unequivocal wish to cancel said Transport Services. In this case, cancellation will take place according to the terms set out below.
If the Service Provider does not send this confirmation of modification to the Customer after payment of the additional price, the modification of the Transport Services will not be considered validated by the Service Provider. The Client must contact the Service Provider to request this confirmation.
When the modification of the Services requested generates a reduction in the price of the reservation, a refund will be made to the Customer provided that the modification has been requested at least FOURTEEN (14) days before the date chosen for the performance of the Transport Services. If the request for modification occurs within a period of less than FOURTEEN (14) days, no reimbursement from the Service Provider may be demanded by the Client.
In the event of modification of the Transport Services, the Customer will be liable for administrative costs in the amount of TWENTY FIVE euros (25 euros) which will either be added to the price of the Transport Services or reduce the amount of the reduction in the price of the Services. of Transport for which the Service Provider would be liable to the Client.
Any reimbursement from the Service Provider to the Customer will take place within a period of between TWENTY FOUR (24) hours and FIVE (5) days following the sending of confirmation of the modification of the transport contract by the Service Provider to the Customer, the time of effective reimbursement at Customer depending on the time of year at which this confirmation of modification occurs.
ARTICLE 8. CANCELLATION OF TRANSPORT SERVICES AT THE CUSTOMER’S REQUEST
The Customer may cancel his reservation by electronic email sent to the electronic address contact@jbtaxi-laplagne.com by attaching the confirmation of his reservation at any time.
For any Customer with a “customer area”, cancellation can be made in this “customer area” by clicking on the “cancelled” button on the request concerned. A dialog page appears asking the Customer to confirm this cancellation by clicking on the “I cancel the mission” button after checking a box certifying that they have read the cancellation conditions provided for in these General Conditions of Sale. The mission will then appear as canceled in the status bar.
The Service Provider will confirm within TWELVE (12) hours by return email that the cancellation has been taken into account.
Any cancellation request will be refunded in full by the Service Provider to the Client if:
The cancellation request occurs within TWENTY FOUR (24) hours following the sending of the reservation confirmation by the Service Provider after payment of the price as long as there remains a period of FORTY EIGHT (48) hours between the sending of the the cancellation request and the provision of the Service;
The cancellation request is made at least FOURTEEN (14) days before the date of performance of the agreed Transport Services.
Any cancellation request will be reimbursed at half the price of the Transport Services if the cancellation request occurs within an interval between FOURTEEN (14) and SEVEN (7) days before the date chosen for the provision of the Transport Services. Transportation.
Any cancellation request occurring within a period of less than SEVEN (7) days before the completion date will not give rise to any reimbursement by the Service Provider to the Client unless the latter can justify a case of force majeure. The Customer will then be required to attach to their request any useful and necessary supporting documents in this regard.
Refunds are made only in euros within a period of between TWENTY FOUR (24) hours and FIVE (5) days, after confirmation by return email that the cancellation has been taken into account, the time of the actual refund to the Customer depending on the time of year at which this confirmation of modification occurs.
In all cases, the Service Provider reserves the right to withhold cancellation fees of a fixed amount of TWENTY FIVE euros (25 euros) as administrative and banking fees.
Generally speaking, any unused Service(s) by a Client which has not been the subject of a cancellation request for a reason not attributable to the Service Provider cannot be ) give rise to any reimbursement.
ARTICLE 9. CUSTOMER BAGGAGE
Carrying out the Transport Service involves the transport of baggage for each passenger as follows:
Standard-sized hold baggage or a suitcase whose weight does not exceed TWENTY-THREE Kilograms (23 Kg);
Hand luggage;
A bag of sports equipment, namely:
Either a ski or snowboard bag whose maximum length does not exceed ONE HUNDRED AND NINETY centimeters (190 cm);
Or a bicycle bag with a maximum size of 160 x 80 x 30 cm.
This baggage must be declared during the reservation procedure.
If a Customer wishes to bring a larger number of pieces of baggage or to have one or more pieces of baggage exceeding the specifications specified above, he or she must make an express and prior declaration during the reservation request procedure for the Services. Transport so that the Service Provider can adapt its quote and the vehicle to be used to carry out the agreed Services.
The Service Provider reserves the right either to charge an additional transport cost or to refuse to transport any undeclared baggage in excess or not of the above specifications during the reservation procedure for the Transport Service. In this case, the Customer alone bears the effects of this situation.
ARTICLE 10. PRECAUTION TO BE TAKEN BY THE CUSTOMER WHEN RESERVING A TRANSPORT SERVICE
Whatever the method of booking a Transport Service, it is recalled that the Customer is required to transmit accurate, complete and exhaustive information allowing not only the Service Provider to adapt its quote to the Customer's needs but above all to carry out in the best conditions for the Transport Services expected by the Customer.
Thus, the pick-up time to be provided by the Customer during a pick-up occurring following a previous transport provided by a third party, that is to say in the event of pick-up in a airport, a railway, road, river or sea station, is the time of arrival at the place of pick-up by the Customer and not the departure time of the flight, the rail, road, sea or river journey of the transport carrying the Customer at the pick-up location. Likewise, the arrival and/or departure time is always understood as local time regardless of any time difference.
The Customer, excluding airports, railway, road, river or maritime stations, is required to communicate to the Service Provider the addresses of the pick-up locations, intermediate stops and drop-off locations, which are accurate and complete . In the event of an appointment, meeting, or other, he is also required to specify the time at which he wishes to be dropped off, taking into account the time necessary to allow him to be present on time at this meeting or appointment from the drop-off location.
The JB TAXI Company cannot under any circumstances be held responsible for errors, omissions, inaccuracies in pick-up times, drop-offs and addresses transmitted by the Customer. It cannot therefore be provided with any financial compensation to the Client. On the contrary, it will be up to the Customer, if necessary, to bear the additional costs generated by this situation.
It is not the Service Provider's responsibility to verify the accuracy of the information transmitted by the Client, in particular with regard to addresses but also flight schedules, rail, road, river or maritime journeys.
It is also the Customer's responsibility to know the address and contact details of their drop-off points, particularly accommodation, in order to be able to communicate them and guide the driver if necessary. If in a ski resort, the drop-off location, particularly accommodation, cannot be found after TWENTY (20) minutes of searching in the ski resort, the Service Provider reserves the right to drop the Client off at the Tourist Office of the Ski Resort or to charge it an additional transport cost for the additional time during which the Service Provider's resources were mobilized to find the drop-off point. The Service Provider cannot incur any liability for delays and inconveniences resulting from this situation during the execution of the Transport Services.
The Customer informs the Service Provider of any change affecting the conditions of execution of the Transport Services as soon as he becomes aware of it.
The Customer designated as Referent Customer during the reservation procedure for Transport Services, or failing that the one who appears to have made the reservations for Transport Services, is required to inform all passengers who are members of the transported group of the conditions development of Transport Services. Please note that only the contact details (identity, email address and mobile phone number) of this Customer are communicated to the Service Provider, excluding those of other passengers who are members of the transported group. The Service Provider cannot here again incur any liability for any inconvenience caused by incorrect communication by the Customer of his email address and/or mobile phone number.
ARTICLE 11. TRANSPORT SERVICES
11.1 Departure times of the Transport Service
The confirmation of the reservation sent by the Service Provider will indicate a provisional departure time with the precise location of departure.
This provisional departure time may be brought forward depending on the circumstances by the Service Provider:
One (1) hour maximum in order to accommodate multiple pick-ups and different schedules of subsequent flights and rail, road, river or maritime transport in the event of collective transfers as defined below;
At the discretion of the Service Provider depending on the forecast weather conditions, road traffic forecasts and any disruption to the schedule organized by the Service Provider.
The Service Provider will communicate to the Client no later than 5:00 p.m. the day before departure the final pick-up time, either by text message to the mobile phone number provided by the Client, or by email to the email address provided by the Client.
If at 5:00 p.m. the previous evening the Customer has not received the final pick-up time for their departure, it is their responsibility to request it from the Service Provider at +33 6 34 87 12 17 or at +33 4 79 09 03 41 or by email to the email address contact@jbtaxi-laplagne.com.
It is also the Customer's responsibility to be ready and on time at the pickup location.
However, in the event of a delay by the Client, the Service Provider undertakes to wait for the Client for at least FIFTEEN (15) minutes and will attempt to contact them at the mobile phone number they provided to the Service Provider when making their reservation request.
If the Customer remains unreachable, he will be considered absent. Unless there is a legitimate reason, the Customer will remain liable for the price of the Transport Services and will not be reimbursed.
The Service Provider undertakes to do everything possible, taking into account traffic and weather conditions, to be present at the agreed time at the meeting place.
The Service Provider undertakes, in the event of a delay greater than TEN (10) minutes, to keep the Client informed of this delay. However, if this is not the case, the Customer is invited to obtain any information from the Service Provider by telephone at +33 6 34 87 12 17 or at +33 4 79 09 03 41 or by email at the contact email address @jbtaxi-laplagne.com.
11.2 Airport pick-up/drop-off
When picking up a Client at an airport, a driver or a representative of the Service Provider will meet the Client in the arrivals hall of the main terminal of the departure airport. He will accompany the Customer to the vehicle(s) for departure as soon as possible.
The confirmation sent by the Service Provider to the customer by email or text message must be presented by the Customer when the Customer is picked up by the Service Provider to the driver responsible for carrying out the transport service.
In the event of the Customer's arrival or departure at another terminal, the Customer is invited to contact the Service Provider to transmit this information so that the Service Provider can adapt the Customer's pick-up or drop-off location.
The Customer is advised to carry a TWO euro coin (2 euros) or TWO Swiss Francs (2 CHF) for the use of a luggage cart, as the journey on foot to the vehicle may require TEN (10) minute walk.
11.3 Pick-up/drop-off at a railway, bus, sea or river station
When picking up a Client at a railway, bus, sea or river station, a driver or a representative of the Service Provider will meet the Client at the entrance to the car park dedicated to welcoming Transport Providers.
The confirmation sent by the Service Provider to the Customer by email or text message must be presented by the Customer when the Service Provider picks up the Customer to the driver responsible for carrying out the Transport Service.
If a municipality has several railway, road, maritime or river stations, the Customer must communicate precisely the designation and address thereof.
11.4 Private transfers
A transfer is private when the Client and the accompanying group of passengers travel in one or more vehicles made exclusively available to them without any sharing with another Client or group of Clients.
This service is offered all year round, obviously subject to the availability of the Service Provider's resources at the time of the request.
11.5 Collective transfers
A transfer is collective when the Customer or the group of passengers accompanying him or her travel in one or more vehicles shared with one or more other Customer(s) or group(s) of Customers for a journey that is entirely or partially common.
Collective transfers are only available during the winter and summer tourist opening and operating periods of the ski resorts.
When a Customer reserves a provision of transport services by collective transfer, he accepts the waiting times and detours generated by the execution of the Transport Services of other Customers or other groups of Customers sharing this transport.
When a Customer orders Transport Services by Collective Transfer, he necessarily accepts the waiting times linked to the support of other Customers or other groups of Customers integrated into this Collective Transport when picked up at an airport, a railway, bus, maritime or river station. This waiting time, without taking into account delays in air, rail, road, maritime or river transport, can go up to:
SIXTY minutes (60 min) for pick-ups lasting between 9:00 a.m. and 9:00 p.m. during the summer tourist season;
NINETY minutes (90 min) for pick-ups lasting between 9:00 a.m. and 9:00 p.m. during the winter tourist season;
This waiting time, without taking into account flight delay times, rail, road, maritime or river transport, for the period of time located after 9:00 p.m. and before 9:00 a.m. will be that necessary for the care of all Customers and passengers integrated into the Collective Transfer.
When a collective transfer includes the pick-up of Customers arriving by the last flight, last rail, road, maritime or river transport, the waiting time will be extended until the time of pick-up of the last expected Customer or passenger , including in the event of delay in air, rail, road, sea or river transport.
If a Client does not wish to endure a potential wait for another Client or passenger, it is recommended that they book a transport service via a private transfer.
ARTICLE 12. MINOR PASSENGERS
12.1 Support and documents
Minor passengers under the age of 16 must be accompanied by an adult:
Parent,
Legal representative,
Any other adult.
A travel authorization signed by the parent or legal representative of the minor child under 16 years of age will be required if the accompanying person is not the parent or legal representative. They must also hold a valid identity document and be able to present a copy of a valid identity document of the parent or legal representative who signed the travel authorization. If applicable, authorization to exit the Territory will be requested depending on the route of the reserved Transport Service.
The accompanying person will be held responsible for the conduct and good behavior of the minor passenger.
Minor children over 16 years old can travel alone without being accompanied by an adult. They must hold a valid identity document. They must also be provided with all necessary and mandatory documents related to their travels.
12.2 Conditions of Transport for minor passengers under the age of 10
The Service Provider provides road passenger transport services. When minor passengers are less than TEN (10) years old, it is obligatory that the minor travel in a vehicle in which he is restrained by an approved system adapted to his body shape and weight.
There are different scalable restraint systems depending on the size and weight of the minor passenger, called a “child seat” or “booster seat”.
The Service Provider has the necessary and approved equipment.
For any minor passenger, the Service Provider provides free equipment adapted to their size, body shape and weight. It is the Customer's responsibility to indicate during the reservation request procedure the number and type of seats required.
If for medical reasons, a minor passenger is exempted from the use of this restraint system, the Customer must be able to present the valid medical certificate of exemption established by an approved doctor, fully compliant with the regulations in force. force when carrying out the Transport Service.
ARTICLE 13. EXECUTION OF TRANSPORT SERVICES
The Service Provider, the Company JB TAXI, undertakes to provide the Transport Services reserved and the completion of which has been confirmed according to the terms defined above.
The Service Provider carries out its Transport Services using approved equipment that meets standards, is regularly maintained and monitored.
The so-called “baby seat” or “booster” equipment provided is also approved.
The Service Provider will make its best efforts to complete the Services reserved by the Client on the scheduled day, to be on time at the pick-up location taking into account traffic conditions, road blockages, works, weather conditions, etc.
The Service Provider transports the Customer in the best security conditions, taking into account changes in the environment.
The Service Provider and its Staff have driving licenses adapted to the nature of the vehicles used to provide the Transport Services.
The Service Provider and its staff are prohibited from driving under the influence of alcohol or drugs.
The Customer is transported in compliance with the Highway Code, both in France and, where applicable, in the countries crossed. Under no circumstances will the Client, even in the event of delay, be able to require or encourage the Service Provider or its staff to violate the highway code by excessive speed, non-compliance with red lights, stop signs, priorities, prohibited directions etc.
The Service Provider communicates and informs the Client as best as possible of any unforeseen event affecting the provision of the Transport Service by email, text message or telephone communication according to the contact details communicated by the Client, as soon as he becomes aware of it.
The Service Provider itself carries out the Transport Services. However, depending on the circumstances and unforeseen events that may arise, the Service Provider reserves the right to subcontract certain transport Services to other licensed and declared partner Service Providers meeting all legal requirements and offering a similar quality of service. to that of the Service Provider, and this at no additional cost to the Client.
ARTICLE 14. AIR, RAIL, ROAD, RIVER OR MARITIME TRANSPORT DELAYED, CANCELED OR POSTPONED
The Client must inform the Service Provider of any delay in air, rail, road, river or maritime transport prior to the Service Provider taking charge of the Client.
If the delay in air, rail, road, river or maritime transport preceding the handling of the Client by the Service Provider is less than SIXTY minutes (60 min), the Client will be allocated the next available places available to the Service Provider. This attribution may generate:
An additional expectation from the Customer;
Sharing a vehicle with other Customers;
The separation of the group of passengers accompanying the vehicle, members of the same family being left together as much as possible.
The Customer remains free not to wish to undergo these constraints and to organize any other means of transport that suits them. However, the Client cannot request financial compensation from the Service Provider.
In the event that the next available places are not available until the next day or if it is necessary to organize a specific private transfer, the Customer will pay an additional cost.
If a Customer had to wait for more than SIXTY minutes (60 min) for a transport, the latter would be liable for waiting costs of a flat rate of TWENTY FIVE euros (25 euros) per hour from the first minute of waiting.
In the event that the anticipated delay in air, rail, road, river or maritime transport preceding the handling of the Client by the Service Provider should be of a duration greater than FOUR (4) hours, the reservation will be considered canceled and the price thereof will remain with the Service Provider.
The Customer may request a new reservation and pay the price to the Service Provider according to the terms set out above.
The same clauses will apply in the event of difficulty collecting baggage. The Client is also invited to contact the Service Provider as soon as possible to inform them of the situation and its development either by telephone at +33 6 34 87 12 17 or at +33 4 79 09 03 41 or by email at email address contact@jbtaxi-laplagne.com.
Any Customer who has not contacted the Service Provider within SIXTY minutes (60 minutes) of the theoretical arrival time of their air, rail, road, river or maritime transport preceding their handling by the Service Provider will be considered as absent. He will be considered to have benefited from the agreed Transport Service and will remain liable for the price of the Transport Services. He cannot obtain reimbursement for the Transport Service from the Service Provider. If the Customer nevertheless wishes to contact the Service Provider again, he must make a new reservation according to one of the procedures described above and pay the price in full.
In the event of a diverted air flight, the airline having to transport the passengers to the original destination, the clauses set out above relating to delay will find full application.
In the event of cancellation of a flight leading to a request for cancellation of the transport service contract with the Service Provider, the rules set out above in Article 8 will be applied, the Customer remaining liable according to the date of cancellation of the entire price of the services subscribed.
The Service Provider, the company JB TAXI, reminds its Customers that it organizes a schedule to ensure all of the Transport Services that it is committed to providing to its Customers. To do this, it organizes and mobilizes human and material resources. It may thus have had to refuse to provide certain Transport Services, its means and resources having already been fully used. Therefore, it is not up to the Service Provider to suffer the financial effects of delays, failures, shortcomings, cancellations of other Service Providers used by the Client for his trip. In these circumstances, it is up to the Client to initiate all useful and necessary complaints and procedures against the defaulting Service Providers in order to obtain reimbursement from them of the additional costs generated by these situations.
The Service Provider also reminds Customers that they are free to take out an appropriate insurance contract to protect themselves from the effects of delays or cancellations of services external to the Service Provider.
The Service Provider will provide Customers who request it with all the supporting documents they need to obtain reimbursement of additional costs generated by these delays, diversions and cancellations from either the service providers concerned or insurers.
ARTICLE 15. ATTITUDE DURING THE EXECUTION OF SERVICES
Wearing a seat belt is compulsory for each passenger in all vehicles. Parents, legal guardians or accompanying adults are required to ensure that the minor children they accompany are wearing seat belts for the entire duration of the journey.
The Service Provider and staff reserve the right to interrupt the Transport Service until this obligation is fully respected by each passenger.
Customers and passengers in the Service Provider’s vehicles are prohibited from:
eat ;
consume alcohol and/or drugs;
smoking and/or vaping;
abandon your waste.
The Service Provider reserves the right to refuse to transport:
any passenger appearing to be under the influence of alcohol and/or drugs;
any passenger exhibiting inappropriate, insulting, even threatening or even aggressive behavior towards one of their employees or towards other Customers or passengers before or during the performance of the Service.
The Service Provider reserves the right to interrupt the Provision of Services if one of these situations arises during the execution of a Provision of Services. If necessary, the Service Provider will contact law enforcement.
No refund will be made to the benefit of the at-fault Customer. The Service Provider will never be obliged to help this at-fault Customer in finding an alternative means of transport.
Any passenger soiling one of the Service Provider's vehicles, regardless of a medical reason, and in particular due to their consumption of alcohol and/or narcotics, will be obliged to pay immediately, upon the occurrence of the incident. , a sum of ONE HUNDRED euros (100 euros) from the driver of the vehicle as cleaning costs. In the event that the offending Customer refuses to do so or is not able to do so, all reservations still in progress between this Customer and the Service Provider will be canceled without any possibility of reimbursement of the price of the Transport Services already paid by this Customer which will not be executed.
Apart from guide dogs for visually impaired people, animals are not authorized in the Service Provider's vehicles without a prior request from the Customer to the Service Provider.
Any damage caused by a Customer whether to the interior or exterior of a vehicle must be paid immediately and in full by the Customer at the time of the incident. The Service Provider will make a consistent estimate of the amount of the damage, without prejudice to the Service Provider requesting any additional sum from the responsible Customer if the estimate made subsequently turns out to be undervalued.
ARTICLE 16. ADMINISTRATIVE AND HEALTH FORMALITIES
16.1 Administrative formalities
All Customers must comply with the administrative formalities for entry and circulation in France and all countries in which a transport service is carried out by the Service Provider, including for any country crossed for transit purposes only during the execution of the transport. a Transport Service.
The Customer must check, prior to booking the Transport Services, and depending on his personal situation and nationality, whether he has a valid passport and/or national identity card, as well as any other document(s), visa, ETSA authorization, family record book, parental or legal representative authorization, authorization to leave the territory, etc., required and compliant with the requirements to enter, transit and travel in France or in any other country which is the subject of a Transport Service.
The Service Provider does not provide any advice or services relating to compliance with these laws and/or the execution of the required formalities. The Customer will be solely responsible for any failures in this regard. The costs relating to the completion of these formalities and procedures remain the responsibility of the Customer and cannot justify a request for a reduction in the price of the Service Provider's Transport Services.
Any Customer who is a national of a member state of the European Union, a state party to the agreement on the European Economic Area or Switzerland must be in possession of a valid identity document or passport. . Nationals of other states should inquire at their consulate. British nationals are now considered to be citizens outside the European Union.
Each Customer and passenger must be in good standing and be able to present all papers, documents and supporting documents likely to be requested during an inspection by the French authorities or any other foreign authorities of the territories crossed during a Service. transportation.
16.2 Formalities and obligations linked to a health crisis
Where applicable, if any exists, each Customer and passenger must strictly comply with any legislation adopted by public authorities in order to combat a health crisis (vaccine, health passport, negative test, quarantine period, etc.). The costs relating to these formalities remain his responsibility and are not included in the price of the Transport Services.
Each Customer and passenger also undertakes to respect all the rules and health protocols in force during the execution of the Transport Services.
Each Customer and passenger undertakes to be able to present all documents, documents and supporting documents demonstrating that they are in compliance with the legislation in force in the territories crossed.
The Customer is informed that each passenger remains solely responsible for compliance with all necessary administrative and/or health formalities and assumes sole responsibility for all damages that may result from non-compliance with these formalities, including in the event of delay, postponement, suspension, interruption or cancellation of the Transport Service.
ARTICLE 17. RESPONSIBILITY OF THE SERVICE PROVIDER
The JB TAXI Company is responsible for any error due to technical defects in the reservation system which is attributable to it.
The Service Provider will make its best efforts to provide the Services reserved by the Client on the scheduled day, and to be present and on time at the starting point of the Services.
The Service Provider strives, at all times, to ensure that all reserved vehicles are present on time to pick up the Client and that the latter arrives at their destination on time.
However, the Service Provider cannot be held responsible for circumstances beyond its control preventing or delaying the execution of the agreed Transport Services such as, for example, without this list being exhaustive:
Incorrect information provided by the Customer;
Traffic circumstances such as road accidents, works, road obstructions, traffic diversions, closures of passes, impossibility of accessing a geographical area decided by public authorities, etc.
Inappropriate attitude of another Customer or passenger;
Demonstrations and all actions of a protest nature;
Civil instability, riots;
Damage caused by third parties to the vehicle;
Bad weather or meteorological conditions likely to restrict or block traffic;
Police action, gendarmerie, customs services or any other public authority services;
Cancellation, delay of another mode of transport prior to the provision of the Transport Service;
Case of Force Majeure (war, natural disaster, etc.).
In these circumstances, the JB TAXI Company declines all liability as well as any compensation or reimbursement of all or part of the price paid by the Customer.
The JB TAXI Company may exempt itself from all or part of its liability by providing proof that the non-performance or poor performance of the contract is attributable either to the Customer or to the unforeseeable and insurmountable act of a third party unrelated to the supply. of the Services provided for in the contract, or in a case of force majeure.
The Services provided via the website www.jbtaxi-laplagne.com comply with the regulations in force in France. The Service Provider cannot be held liable in the event of non-compliance with the legislation of the country of the Client who is not a French national.
ARTICLE 18. COMPLAINTS AND DISPUTE RESOLUTION
Any complaint relating to the reservation of the Services or their execution must be addressed to the Company JB TAXI, number 208, Immeuble Aconcagua Plagne-Centre, 73210 LA PLAGNE TARENTAISE, by registered letter with acknowledgment of receipt within TWENTY-ONE (21) days from the completion of the Transport Service in question accompanied by:
all original supporting documents (contract, confirmation emails) delivered to the Customer as part of their reservation
all supporting documents proving the validity of the complaint (medical certificate, photograph, report, etc.).
Otherwise, the complaint will not be processed.
The Service Provider will reimburse the services deemed defective as soon as possible and at the latest within SEVEN (07) days following the Service Provider's observation of the defect or defect. Reimbursement will be made by credit to the Customer's bank account.
The Service Provider's guarantee is limited to the reimbursement of the Services actually paid for by the Client.
Any Customer who has not obtained a satisfactory response to his complaint within SIXTY (60) days after the referral, may resort free of charge to a conventional mediation procedure, under the conditions of articles L. 611-1 et seq. of the code of consumption, or any other alternative method of dispute resolution.
The Client is informed of the possibility of resorting to a mediation procedure with
Mediation by the National Association of Mediators (ANM) according to the terms set out on the site https://www.anm-mediation.com (2 rue de Colmar, 94300 VINCENNES; tel.: 01 46 81 20 95), and this , within a maximum period of ONE (1) year from the written complaint made to the JB TAXI Company.
ALL DISPUTES WHICH COULD NOT HAVE BEEN RESOLVED AMICABLY TO WHICH THE OPERATIONS CONCLUDED IN APPLICATION OF THESE GENERAL CONDITIONS OF SALE COULD GIVE RISE, CONCERNING THEIR VALIDITY, THEIR INTERPRETATION, THEIR EXECUTION, THEIR TERMINATION, THEIR CONSEQUENCES AND THEIR FOLLOW-UP AND WHICH COULD NOT BE RESOLVED BETWEEN THE SELLER AND THE CUSTOMER WILL BE SUBMITTED TO THE COMPETENT COURTS UNDER COMMON LAW CONDITIONS.
For the purposes of these T&Cs, the JB TAXI Company elects domicile instead of its head office, as mentioned in Article 1 of these T&Cs.
ARTICLE 19. APPLICABLE LANGUAGE
These General Conditions of Sale and the operations resulting from them are governed and subject to French law.
These General Conditions of Sale are written in French. In the event that they are translated into one or more foreign languages, only the French text will be authentic in the event of a dispute.
ARTICLE 20. COMPUTING AND FREEDOMS – PROTECTION OF PERSONAL DATA
In application of the Data Protection Act 78-17 of January 6, 1978, it is recalled that the personal data requested from the Customer are necessary in particular for the processing of their reservation and the preparation of invoices.
The Service Provider, as data controller, implements processing of personal data with the main purposes of managing the reservation of Customer Transport Services, improving the site and maintaining a secure environment. More specifically, the uses are as follows:
Access and use of the site by the Customer;
Management of the operation and optimization of the site;
Organization of the conditions of use of Payment Services;
Verification, identification and authentication of data transmitted by the Client;
Prevention and detection of fraud, malware and security incident management
Management of possible disputes with the Client.
The personal data communicated by the Client are transmitted to its subcontractors within the framework of:
the possible completion of a subcontracting mission concerning a Transport Service;
hosting the application and carrying out the payment transaction.
The retention of personal data held by the seller's subcontractors is limited to the duration of execution of the missions entrusted and the duration of applicable legal requirements. Personal data directly retained by the Service Provider has a lifespan equal to the legal obligation to retain the invoice.
The Site implements organizational, technical, software and physical measures in terms of digital security to protect personal data against alteration, destruction and unauthorized access.
In accordance with current national and European regulations, the Customer has, at any time and permanently, a right to access, update, rectify, oppose and delete all of his data. personal by writing, by email and providing proof of identity, to the following email address: contact@jbtaxi-laplagne.com.
However, in accordance with its legal and tax obligations, the Service Provider is required to keep information concerning the Services for a period of TEN (10) years.
The Customer can also send a complaint to the CNIL if he considers that his rights have not been respected, the contact details of which are available on the website www.cnil.fr.
ARTICLE 21. INTELLECTUAL PROPERTY
The content of the website www.jbtaxi-laplagne.com is the property of the JB TAXI Company and its partner service providers and is protected by French and international laws relating to intellectual property.
Any total or partial reproduction of this content is strictly prohibited and may constitute an offense of counterfeiting.
In addition, the JB TAXI Company remains the owner of all intellectual property rights over the photographs, presentations, studies, drawings, models, prototypes, etc., produced with a view to providing the Services to the Client, with the exception of those transmitted by the Partner Service Providers.
The Client therefore refrains from any reproduction or exploitation of said studies, drawings, models and prototypes, etc., without the express, written and prior authorization of the JB TAXI Company or, where applicable, the partner Service Providers.
jb private transfers
Below are the terms and conditions for this booking.
Accommodation Terms and Conditions
Terms of Sales
ARTICLE 1. SCOPE OF APPLICATION
These General Conditions of Sale (hereinafter the “CGV”) apply, without restriction or reservation, to any purchase of passenger transport services (hereinafter the “Services”) available on the website accessible from www. jbtaxi-laplagne.com, by email to the electronic address contact@jbtaxi-laplagne.com or by telephone to the numbers +33 6 34 87 12 17 or +33 4 79 09 03 41 and offered to Customers by:
The JB TAXI Company (hereinafter “the Service Provider”),
Legal form and share capital: Simplified Joint Stock Company with share capital of 15,000 euros
Head Office Address: number 208, Immeuble Aconcagua, Plagne-Centre, 73210 LA PLAGNE TARENTAISE
Registration: number 829 080 902, CHAMBERY Trade and Companies Register
Telephone: +33 6 34 87 12 17 and +33 4 79 09 03 41
Email: contact@jbtaxi-laplagne.com
Professional Civil Liability Insurer: AXA France IARD, contract policy n° 11064134104
Intracommunity VAT: FR FR49829080902.
ARTICLE 2. PRE-CONTRACTUAL INFORMATION / CGV
2.1 Presentation of the Service Provider
The JB TAXI company owns a fleet of vehicles capable of transporting a maximum of 8 passengers (fleet of Taxi / Vtc vehicles) and more than 8 passengers (fleet of Minicar 19P and tourist coach with more than 50 seats).
The JB TAXI company employs qualified personnel to carry out its Services.
This is why, in order to best rationalize the organization of transport services, the use of its vehicle fleet as well as the mobilization of its staff, the JB TAXI Company organizes its transport and travel plan in advance to satisfy to its customers, particularly during winter tourist peaks.
2.2 Pre-contractual information
The Customer is informed that he can purchase the Transport Services offered on the website www.jbtaxi-laplagne.com, by email to the email address contact@jbtaxi-laplagne.com or by telephone at the numbers +33 6 34 87 12 17 and +33 4 79 09 03 41.
However, the information appearing on the Website and the summary of reservations completed by these General Conditions of Sale constitute the prior information to which every customer is entitled.
Consequently, the Customer acknowledges having received communication, prior to subscribing to any reservation, in a clear, readable and understandable manner, of pre-contractual information, of these general conditions of sale and in particular the following information:
the destination and essential characteristics of the transport service,
the total price of the services reserved and the payment terms,
the conditions for modifying the reservation,
the conditions for canceling the reservation,
The Customer is required to read it before placing any final order.
The choice and purchase of a Service is the sole responsibility of the Customer.
2.3 Legal regime of these General Conditions of Sale
The fact of a Customer ordering on the website www.jbtaxi-laplagne.com, by email to the email address contact@jbtaxi-laplagne.com or by telephone to the numbers +33 6 34 87 12 17 and +33 4 79 09 03 41 implies full and complete adherence and acceptance of these General Conditions of Sale, without restriction or reservation, which is expressly recognized by the Customer, who waives, in particular, the right to rely on any other document which would be unenforceable against the Service Provider, except text message or email exchanges with the Service Provider.
The Customer acknowledges having the required capacity to contract and acquire the Services offered on the website www.jbtaxi-laplagne.com, by email to the electronic address contact@jbtaxi-laplagne.com or by telephone at the numbers +33 6 34 87 12 17 and +33 4 79 09 03 41.
The Customer declares to have read these General Conditions of Sale and to have accepted them:
by checking the box provided for this purpose during the online ordering procedure as well as the general conditions of use of the website www.jbtaxi-laplagne.com;
by taking note of those sent by email with the quote proposal or “price proposal” in the event of an order to the email address contact@jbtaxi- laplagne.com
In other cases (oral, telephone exchanges, etc.), by reading these General Conditions of Sale on the website.
These General Conditions of Sale are available to each Customer for consultation on the Website. When a Customer places an order by mail, he is invited to read these General Conditions of Sale in full on the website.
These General Terms and Conditions come into force from July 1, 2023 and apply for the entire duration of their posting online on the Website www.jbtaxi-laplagne.com and may be modified and/or supplemented at any time by the Company. JB TAXI.
Modifications to these General Conditions of Sale are binding on users of the website www.jbtaxi-laplagne.com from the time they are put online and cannot apply to transactions previously concluded. The version applicable to the Customer's purchase is that in force on the website on the date the reservation is made.
These General Conditions of Sale are accessible at any time on the website and will prevail, where applicable, over any other version or any other contradictory document.
Unless proven otherwise, the data recorded in the service provider's computer system, the content of text message or email exchanges depending on the circumstances constitute proof of all transactions concluded with the Customer.
In accordance with the Data Protection Act of January 6, 1978, the Customer has, at any time, a right of access, rectification, and opposition to all of his personal data by writing, by mail and in providing proof of identity, to the JB TAXI Company , number 208, Immeuble Aconcagua, Plagne-Centre, 73210 LA PLAGNE TARENTAISE.
ARTICLE 3. PROCEDURE FOR REQUEST FOR RESERVATION OF TRANSPORT SERVICES
3.1 Reservation request via the website
The Customer can reserve all transport services with the Service Provider, the Company JB TAXI, on its website accessible from www.jbtaxi-laplagne.com.
For any reservation, the Customer must complete a “journey” form specifying:
The date and time of pick-up;
The pick-up location, including if applicable in the case of pick-up at an airport, railway, bus or sea station, the arrival time of the flight, train, coach or ship, and if where appropriate the flight or train number;
The desired drop-off location, with where applicable if dropped off at an airport, a railway, bus or maritime station, the departure time of the flight, train, coach or ship, and where applicable the flight number or the train.
The Customer is also invited, if necessary, to complete this transport request for any additional services desired by completing the “add a step” section as many times as necessary to:
Organize any detour(s) and intermediate stop(s) between the pick-up and drop-off locations that may be needed to drop off or collect other passengers;
Organize all detour(s) and intermediate stop(s) between the pick-up and drop-off locations for all appointments, meetings, shopping, procedures, etc.
The Customer must also complete a “passenger” form so that the Service Provider can mobilize the vehicle adapted to the desired transport service, specifying:
The identity of the referring passenger, specifying their titles, surnames, first names, mobile telephone number and email address;
Any specific information concerning the passenger useful for carrying out the transport service;
The total number of passengers, specifying their list;
The number and nature of baggage.
The Customer may also, if necessary, send a note to the driver concerning the transport service.
Finally, the Customer must complete a “confirmation” form specifying the billing name. It may also mention any additional information such as the presence of a minor passenger, the nature of the equipment such as a child seat or suitable booster seat to be provided, any non-standard equipment essential for the Customer's transport, the identification and description of non-standard baggage to be transport, the presence of a guide dog for visually impaired people, etc.
In accordance with the provisions of article 1127-2 of the civil code, the Customer has the possibility of checking the details of his reservation, and if necessary correcting errors before confirming it.
It is the Customer's responsibility to verify the accuracy of the reservation and to immediately correct any errors.
After this verification, the Customer is invited to confirm their reservation by validating it using the “complete my reservation” button .
An email confirming the registration of the reservation is sent to the Customer to the email address provided on the form listing the characteristics of the travel Services requested.
Following confirmation of its reservation, the Service Provider will communicate to the email address indicated by the Customer:
either a refusal to cover the Transport Service if the Service Provider is not able to provide the transport service requested,
either a quote proposal or “price proposal” adapted to the reservation request submitted by the Customer. The quote proposal or “price proposal” is accompanied by these General Conditions of Sale to the Customer.
The quote proposal or “price proposal” is valid for a reasonable period taking into account both the date on which the reservation was made and the date on which it would be desired for the transport service to be carried out by the Customer.
The Customer may, upon receipt of this quote and within the time allotted to do so, either:
Refuse the proposal: in this case, the transport contract is not concluded and the reservation request is canceled;
Accept the proposal by return email.
In the absence of express acceptance or refusal by the Client of the quote proposed by the Service Provider within the time limit for responding, the quote proposal will be considered as refused by the Client. The reservation request will therefore be purely and simply canceled.
If the customer accepts the quote proposal, he will be invited to pay the price of the Services by sending a unique payment link by email.
3.2 Reservation request by email
The Customer can reserve all transport services with the JB TAXI Company by email to the following email address: contact@jbtaxi-laplagne.com
The Customer will communicate in his email:
The date and time of pick-up;
The pick-up location, including if applicable in the case of pick-up at an airport, railway, bus or sea station, the arrival time of the flight, train, coach or ship, and if where appropriate the flight or train number;
The desired drop-off location, with where applicable if dropped off at an airport, a railway, bus or maritime station, the departure time of the flight, train, coach or ship, and where applicable the flight number or train;
Any desired intermediate stage including detour(s) and/or additional stop(s) with pick-up or drop-off of other passengers, appointments, meetings, shopping, procedures, etc.
The identity of the booker or the referring passenger, specifying their titles, surnames, first names and mobile telephone number;
Any specific information useful for carrying out the transport service;
The total number of passengers, specifying their list;
The number of bags and possibly non-standard baggage that would be transported.
It is the Customer's responsibility to verify the completeness and accuracy of the information transmitted before sending the email.
The Service Provider will respond by return email to the Client:
either by refusing the request to cover the Transport Service if the Service Provider is not able to provide the transport service requested,
either by requesting additional missing information,
or by proposing a quote adapted to the reservation request submitted by the Customer. The quote proposal includes communication of the General Conditions of Sale to the Customer.
In the absence of communication by the Client of missing information requested by the Service Provider, the Service Provider will refrain from establishing and communicating any quote. In this case, it can never be considered that a transport contract has been concluded between the Parties.
The Customer may, upon receipt of this quote and within the time allotted to do so, either:
Refuse the proposal by return email: in this case, the transport contract is not concluded and the reservation request is canceled;
Accept the proposal by return email.
In the absence of express acceptance or refusal by the Client of the quote proposed by the Service Provider within the time limit for responding, the quote proposal will be considered as refused by the Client. The reservation request will therefore be purely and simply canceled.
3.3 Reservation request by telephone
The Customer can proceed, including at the last moment, to the reservation of all transport services with the Company JB TAXI by telephone at the following telephone numbers: +33 6 34 87 12 17 and +33 4 79 09 03 41.
The Customer will then communicate:
The date and time of pick-up;
The pick-up location, including if applicable in the case of pick-up at an airport, railway, bus or sea station, the arrival time of the flight, train, coach or ship, and if where appropriate the flight or train number;
The desired drop-off location, with where applicable if dropped off at an airport, a railway, bus or maritime station, the departure time of the flight, train, coach or ship, and where applicable the flight number or train;
Any desired intermediate stage including detour(s) and/or additional stop(s) with pick-up or drop-off of other passengers, appointments, meetings, shopping, procedures, etc.
The identity of the booker or the referring passenger, specifying their titles, surnames, first names and mobile telephone number;
Any specific information useful for carrying out the transport service;
The total number of passengers, specifying their list;
The number of bags and possibly non-standard baggage that would be transported.
The Service Provider will indicate to the Customer whether or not it is able to provide the requested transport service.
If he is able to carry it out, the Service Provider will then communicate a quote proposal firstly orally, then secondly by text message.
It will then be up to the Customer to accept or not by return text message the quote proposal.
If the Customer refuses the quote proposal, the transport contract is not concluded and the reservation request is canceled.
In the absence of express acceptance or refusal by the Client of the quote proposed by the Service Provider within the time limit for responding, the quote proposal will be considered as refused by the Client. The reservation request will therefore be purely and simply canceled.
3.4 Reservation request via the “customer area” of the website
In order to facilitate and make relationships more flexible, the Service Provider is able to create a “customer area” account intended for Customers wishing to regularly use its services. If the Customer accepts the creation of this “customer space”, the Service Provider sends an email to the Customer including an identifier (Login) and a password to allow the Customer to connect to the site.
The Service Provider will have pre-filled certain information on the Client’s “profile” section. The Customer is invited to consult this page and possibly complete or correct any errors or missing elements: Customer name, billing address, title, first and last name of the contact, position, landline telephone and email address.
Subsequently, each time a new transport service is desired, the Customer logs on to the site using their username and password. He clicks on the “online reservation” tab and completes the information using the same methods as indicated above.
At the end of the transmission of the information, the Customer must click on the “complete my reservation” box. A message with a well-considered request with a reference appears on the screen and a confirmation email is sent.
The Service Provider will indicate to the Customer via this “customer area” whether or not it is able to provide the transport service(s) requested.
If the Service Provider is able to respond favorably to the service request, it generates a quote or a “price proposal” in the Customer’s “customer area” which can be viewed and downloaded. The issuance of this quote or “price proposal” is also duplicated by sending an email to the Customer’s email address.
The Customer is free to accept or refuse the quote. To reject the proposal, the Customer clicks on the “I refuse” button. The reservation request will be canceled. It will appear as such in the “customer area” and will be accompanied by an email sending taking note of this refusal and notifying the cancellation of the reservation request.
If he wishes to accept the quote, the Customer clicks on the “I confirm” button. A dialog page opens through which the Customer can:
Cancel confirmation. In this case, the quote proposal remains on hold until the Customer's final choice, which must be made as detailed at the moment.
Expressly confirm that he wishes to validate the quote. The Customer must first check a box by which he certifies that he has read and accepts the general conditions of sale accompanying the quote or the “price proposal”
After acceptance of the quote or price proposal, a new dialog page specifies that the reservation request is confirmed. The status of the request appears as validated.
A confirmation email is sent accompanied by a copy of the order form and the transport voucher to present to the Service Provider's driver.
The Customer will have the possibility in this “Customer area” to download quotes, invoices, and consult all past, current and future requests.
ARTICLE 4. PRICES AND PAYMENT OF TRANSPORT SERVICES
If the Customer accepts the quote proposal issued by the Service Provider and after having read and validated these General Conditions of Sale, he will be invited to make cash payment for all transport services retained in accordance with the quote proposed by the Service Provider. and accepted by the Customer.
4.1 Price and payment terms
Any price displayed or transmitted when quotes are proposed is expressed in euros and is inclusive of all taxes (TTC).
The Service Provider accepts the following payment methods:
Credit/debit bank card;
Payment by telephone;
Check;
Bank transfer;
Species.
Only bank cards from accepted networks operating in France are accepted: Mastercard, Visa, American Express.
If the quote proposed by the Client is accepted, the Service Provider sends a unique payment link by email or text message (depending on the method of communication chosen). If he wishes to pay the price of the services by this means, the Customer must click on this unique specific link issued especially for each payment.
The Customer must then provide their bank card details. The bank card data thus entered is not recorded and the unique link generated for this payment is deactivated as soon as the payment has been validated.
Proof of payment is sent by email within a few minutes of the transaction.
If the Customer uses another payment method, the Service Provider will delete the payment link sent. Any subsequent connection attempt by the Customer will result in a link invalidity message.
Payment is made securely. The remote payment systems using unique links used by the Service Provider are the ZETTLE and PAYMENT EXPRESS systems.
By providing the details of his bank card, the Customer confirms that he is entitled to use said bank card and that payment will be debited immediately.
The Service Provider does not keep any bank card details.
Checks must have been received at least FOURTEEN (14) days before the transfer date.
Transfers or online payments must also have been made at least FOURTEEN (14) days before the transfer date.
Cash payments are accepted within the limits of the legislation in force in France when paying the Service, namely as of July 1, 2023:
1,000 euros in cash from an individual or professional;
15,000 euros if the Client's tax domicile is abroad and he pays a personal expense.
And in all cases if they are made at the head office of the Service Provider before the date of performance of the Transport Services.
Regardless of the payment method chosen by the Customer, payment must be made in euros, the Service Provider not accepting any foreign currency.
The reservation request having been the subject of a quote accepted by the Customer only becomes firm after full payment of the reservation.
Payment for the reservation of the Transport Service by the Customer is irrevocable, without prejudice to exercising the right of subsequent cancellation according to the conditions set out above.
Any reservation entry not accompanied by payment will be invalidated and will not result in a reservation confirmation. Therefore, the JB TAXI Company will not be required to provide transport services.
Payments made by the Client will only be considered final after actual collection of the sums owed by the Client by the Company JB TAXI.
4.2 Legal nature of the price paid when booking
By way of derogation from Article L. 214-1 of the Consumer Code, the price paid in advance by the Customer to the JB TAXI Company does not constitute a deposit within the meaning of Article 1590 of the Civil Code.
Consequently, subject to what is also specified in these General Conditions of Sale, none of the co-contractors can withdraw from their commitment, the Client by losing the price of the services, the professional by returning the sales price at double.
4.3 Payment security / fight against fraud
Electronic payments made as part of reservations for Transport Services are secured by sending a unique payment link via the ZETTLE and PAYMENT EXPRESS systems guaranteeing the confidentiality and security of the data.
As part of its anti-fraud approach, the JB TAXI Company, or its subcontractors, reserve the right to carry out all necessary checks in order to combat credit card fraud and in particular ask the Customer for a copy of their identity card/passport, a copy of the bank card, and any other additional information allowing secure payment.
In the event of refusal to provide any of the requested information, the JB TAXI Company reserves the right to cancel the reservation and retain the amounts already paid as cancellation fees.
ARTICLE 5. CONCLUSION OF THE TRANSPORT CONTRACT
The sale of Transport Services will only be considered final after the cumulative fulfillment of the following conditions:
acceptance by the Customer of the quote proposed by the Service Provider for the transport Services requested;
collection of the entire price of the services reserved;
the receipt by the Customer, after receipt of the price of the reserved transport services, of a confirmation of the reservation by the Service Provider.
It is only upon fulfillment of all of these criteria that the transport service contract will then be deemed to have been formed. The date of conclusion of the contract to be retained will be that of the achievement of the last of the three criteria cited above.
After payment of the price of the reserved Services, the Service Provider will confirm to the Client by email, if he has reserved on the site or by email, or by text message if he has reserved by telephone, sent no later than the following working day the collection of the price of the services, the proper consideration of the final reservation of the Transport Services.
It is upon receipt by the Customer of this email or text message from the Service Provider confirming their final reservation of the Transport Services that the transport contract is considered concluded.
It is up to the Customer to check the information appearing on the order confirmation sent by the Service Provider and to notify the Service Provider of any error detected. If the error detected comes from the Service Provider, the latter will modify this email or text message in order to regularize the reservation, all at no cost to the Customer.
The Customer is informed that in the absence of confirmation that the reservation has been taken into account by email or text message sent by the JB TAXI Company after payment of the price of the Services, the reservation of the transport services has not been taken into account by the Service Provider and therefore the contract is not formed. It is then up to the Customer to contact the JB TAXI Company by any means left to their choice to request confirmation of this support. At the end of this contact, a confirmation email constituting conclusion of the contract will be sent to the Customer.
Unless proven otherwise, the data recorded in the Service Provider's computer system and the resulting exchanges of emails and/or text messages constitute proof of all transactions concluded with the Client in accordance with the provisions of Law No. 2000-230 of 13 March 2000.
The data from the electronically concluded contract are kept for TEN (10) years. If he does not have or no longer has a Customer space, this data will be communicated to him by the Service Provider upon request from the Customer sent to the email address contact@jbtaxi-laplagne.com.
However, if a Customer has created and has a “customer space” on the site www.jbtaxi-laplagne.com, this data will be directly accessible by connection to the site.
ARTICLE 6. ABSENCE OF CUSTOMER’S RIGHT OF WITHDRAWAL
For any distance purchase, whether on an online site, by email exchange or by telephone, the Consumer Code provides for a withdrawal period of FOURTEEN (14) days from receipt of the confirmation email of the purchase. order under articles L. 221-18 et seq. of the Consumer Code.
However, article L. 221-2 of the Consumer Code lists among the contracts excluded from this regulation governing contracts concluded remotely and outside establishments contracts relating to “passenger transport services”.
Consequently, Customers do not benefit from the right to use the right of withdrawal when concluding transport service contracts with the Service Provider.
ARTICLE 7. REQUEST FOR MODIFICATION OF TRANSPORT SERVICES BY THE CUSTOMER
Any request for modification of a transport service at the initiative of the customer must be made by email to the following email address: contact@jbtaxi-laplagne.com
For any Customer with a “customer area”, the request can be made in this customer area by clicking on the “modify” button on the request concerned. A dialog page appears asking the Customer to specify the information they wish to modify regarding the transport service in question. The Customer clicks on the cancel button in this dialog box if he renounces the modifications or on the “sent” button in the opposite case.
Any acceptance of modification will be subject to the availability of the Service Provider.
When the modification of transport services requested by the Customer results in a price of services higher than that already paid by the Customer, a quote proposal will be sent by email to the Customer according to the procedure set out above for a reservation request by email .
In this case, the request to modify the reservation will only be effective after acceptance of the quote by the Customer, full payment of the additional price by the Customer and sending by the Service Provider of a confirmation email. This confirmation email will serve as proof of the content of the transaction.
In the absence of acceptance by the Customer of the new quote proposal or in the event of refusal by this Customer of this new quote proposal, the modification request will be rejected. It is the Transport Service initially decided which will apply on the agreed date, unless the Customer then expresses his unequivocal wish to cancel said Transport Services. In this case, cancellation will take place according to the terms set out below.
If the Service Provider does not send this confirmation of modification to the Customer after payment of the additional price, the modification of the Transport Services will not be considered validated by the Service Provider. The Client must contact the Service Provider to request this confirmation.
When the modification of the Services requested generates a reduction in the price of the reservation, a refund will be made to the Customer provided that the modification has been requested at least FOURTEEN (14) days before the date chosen for the performance of the Transport Services. If the request for modification occurs within a period of less than FOURTEEN (14) days, no reimbursement from the Service Provider may be demanded by the Client.
In the event of modification of the Transport Services, the Customer will be liable for administrative costs in the amount of TWENTY FIVE euros (25 euros) which will either be added to the price of the Transport Services or reduce the amount of the reduction in the price of the Services. of Transport for which the Service Provider would be liable to the Client.
Any reimbursement from the Service Provider to the Customer will take place within a period of between TWENTY FOUR (24) hours and FIVE (5) days following the sending of confirmation of the modification of the transport contract by the Service Provider to the Customer, the time of effective reimbursement at Customer depending on the time of year at which this confirmation of modification occurs.
ARTICLE 8. CANCELLATION OF TRANSPORT SERVICES AT THE CUSTOMER’S REQUEST
The Customer may cancel his reservation by electronic email sent to the electronic address contact@jbtaxi-laplagne.com by attaching the confirmation of his reservation at any time.
For any Customer with a “customer area”, cancellation can be made in this “customer area” by clicking on the “cancelled” button on the request concerned. A dialog page appears asking the Customer to confirm this cancellation by clicking on the “I cancel the mission” button after checking a box certifying that they have read the cancellation conditions provided for in these General Conditions of Sale. The mission will then appear as canceled in the status bar.
The Service Provider will confirm within TWELVE (12) hours by return email that the cancellation has been taken into account.
Any cancellation request will be refunded in full by the Service Provider to the Client if:
The cancellation request occurs within TWENTY FOUR (24) hours following the sending of the reservation confirmation by the Service Provider after payment of the price as long as there remains a period of FORTY EIGHT (48) hours between the sending of the the cancellation request and the provision of the Service;
The cancellation request is made at least FOURTEEN (14) days before the date of performance of the agreed Transport Services.
Any cancellation request will be reimbursed at half the price of the Transport Services if the cancellation request occurs within an interval between FOURTEEN (14) and SEVEN (7) days before the date chosen for the provision of the Transport Services. Transportation.
Any cancellation request occurring within a period of less than SEVEN (7) days before the completion date will not give rise to any reimbursement by the Service Provider to the Client unless the latter can justify a case of force majeure. The Customer will then be required to attach to their request any useful and necessary supporting documents in this regard.
Refunds are made only in euros within a period of between TWENTY FOUR (24) hours and FIVE (5) days, after confirmation by return email that the cancellation has been taken into account, the time of the actual refund to the Customer depending on the time of year at which this confirmation of modification occurs.
In all cases, the Service Provider reserves the right to withhold cancellation fees of a fixed amount of TWENTY FIVE euros (25 euros) as administrative and banking fees.
Generally speaking, any unused Service(s) by a Client which has not been the subject of a cancellation request for a reason not attributable to the Service Provider cannot be ) give rise to any reimbursement.
ARTICLE 9. CUSTOMER BAGGAGE
Carrying out the Transport Service involves the transport of baggage for each passenger as follows:
Standard-sized hold baggage or a suitcase whose weight does not exceed TWENTY-THREE Kilograms (23 Kg);
Hand luggage;
A bag of sports equipment, namely:
Either a ski or snowboard bag whose maximum length does not exceed ONE HUNDRED AND NINETY centimeters (190 cm);
Or a bicycle bag with a maximum size of 160 x 80 x 30 cm.
This baggage must be declared during the reservation procedure.
If a Customer wishes to bring a larger number of pieces of baggage or to have one or more pieces of baggage exceeding the specifications specified above, he or she must make an express and prior declaration during the reservation request procedure for the Services. Transport so that the Service Provider can adapt its quote and the vehicle to be used to carry out the agreed Services.
The Service Provider reserves the right either to charge an additional transport cost or to refuse to transport any undeclared baggage in excess or not of the above specifications during the reservation procedure for the Transport Service. In this case, the Customer alone bears the effects of this situation.
ARTICLE 10. PRECAUTION TO BE TAKEN BY THE CUSTOMER WHEN RESERVING A TRANSPORT SERVICE
Whatever the method of booking a Transport Service, it is recalled that the Customer is required to transmit accurate, complete and exhaustive information allowing not only the Service Provider to adapt its quote to the Customer's needs but above all to carry out in the best conditions for the Transport Services expected by the Customer.
Thus, the pick-up time to be provided by the Customer during a pick-up occurring following a previous transport provided by a third party, that is to say in the event of pick-up in a airport, a railway, road, river or sea station, is the time of arrival at the place of pick-up by the Customer and not the departure time of the flight, the rail, road, sea or river journey of the transport carrying the Customer at the pick-up location. Likewise, the arrival and/or departure time is always understood as local time regardless of any time difference.
The Customer, excluding airports, railway, road, river or maritime stations, is required to communicate to the Service Provider the addresses of the pick-up locations, intermediate stops and drop-off locations, which are accurate and complete . In the event of an appointment, meeting, or other, he is also required to specify the time at which he wishes to be dropped off, taking into account the time necessary to allow him to be present on time at this meeting or appointment from the drop-off location.
The JB TAXI Company cannot under any circumstances be held responsible for errors, omissions, inaccuracies in pick-up times, drop-offs and addresses transmitted by the Customer. It cannot therefore be provided with any financial compensation to the Client. On the contrary, it will be up to the Customer, if necessary, to bear the additional costs generated by this situation.
It is not the Service Provider's responsibility to verify the accuracy of the information transmitted by the Client, in particular with regard to addresses but also flight schedules, rail, road, river or maritime journeys.
It is also the Customer's responsibility to know the address and contact details of their drop-off points, particularly accommodation, in order to be able to communicate them and guide the driver if necessary. If in a ski resort, the drop-off location, particularly accommodation, cannot be found after TWENTY (20) minutes of searching in the ski resort, the Service Provider reserves the right to drop the Client off at the Tourist Office of the Ski Resort or to charge it an additional transport cost for the additional time during which the Service Provider's resources were mobilized to find the drop-off point. The Service Provider cannot incur any liability for delays and inconveniences resulting from this situation during the execution of the Transport Services.
The Customer informs the Service Provider of any change affecting the conditions of execution of the Transport Services as soon as he becomes aware of it.
The Customer designated as Referent Customer during the reservation procedure for Transport Services, or failing that the one who appears to have made the reservations for Transport Services, is required to inform all passengers who are members of the transported group of the conditions development of Transport Services. Please note that only the contact details (identity, email address and mobile phone number) of this Customer are communicated to the Service Provider, excluding those of other passengers who are members of the transported group. The Service Provider cannot here again incur any liability for any inconvenience caused by incorrect communication by the Customer of his email address and/or mobile phone number.
ARTICLE 11. TRANSPORT SERVICES
11.1 Departure times of the Transport Service
The confirmation of the reservation sent by the Service Provider will indicate a provisional departure time with the precise location of departure.
This provisional departure time may be brought forward depending on the circumstances by the Service Provider:
One (1) hour maximum in order to accommodate multiple pick-ups and different schedules of subsequent flights and rail, road, river or maritime transport in the event of collective transfers as defined below;
At the discretion of the Service Provider depending on the forecast weather conditions, road traffic forecasts and any disruption to the schedule organized by the Service Provider.
The Service Provider will communicate to the Client no later than 5:00 p.m. the day before departure the final pick-up time, either by text message to the mobile phone number provided by the Client, or by email to the email address provided by the Client.
If at 5:00 p.m. the previous evening the Customer has not received the final pick-up time for their departure, it is their responsibility to request it from the Service Provider at +33 6 34 87 12 17 or at +33 4 79 09 03 41 or by email to the email address contact@jbtaxi-laplagne.com.
It is also the Customer's responsibility to be ready and on time at the pickup location.
However, in the event of a delay by the Client, the Service Provider undertakes to wait for the Client for at least FIFTEEN (15) minutes and will attempt to contact them at the mobile phone number they provided to the Service Provider when making their reservation request.
If the Customer remains unreachable, he will be considered absent. Unless there is a legitimate reason, the Customer will remain liable for the price of the Transport Services and will not be reimbursed.
The Service Provider undertakes to do everything possible, taking into account traffic and weather conditions, to be present at the agreed time at the meeting place.
The Service Provider undertakes, in the event of a delay greater than TEN (10) minutes, to keep the Client informed of this delay. However, if this is not the case, the Customer is invited to obtain any information from the Service Provider by telephone at +33 6 34 87 12 17 or at +33 4 79 09 03 41 or by email at the contact email address @jbtaxi-laplagne.com.
11.2 Airport pick-up/drop-off
When picking up a Client at an airport, a driver or a representative of the Service Provider will meet the Client in the arrivals hall of the main terminal of the departure airport. He will accompany the Customer to the vehicle(s) for departure as soon as possible.
The confirmation sent by the Service Provider to the customer by email or text message must be presented by the Customer when the Customer is picked up by the Service Provider to the driver responsible for carrying out the transport service.
In the event of the Customer's arrival or departure at another terminal, the Customer is invited to contact the Service Provider to transmit this information so that the Service Provider can adapt the Customer's pick-up or drop-off location.
The Customer is advised to carry a TWO euro coin (2 euros) or TWO Swiss Francs (2 CHF) for the use of a luggage cart, as the journey on foot to the vehicle may require TEN (10) minute walk.
11.3 Pick-up/drop-off at a railway, bus, sea or river station
When picking up a Client at a railway, bus, sea or river station, a driver or a representative of the Service Provider will meet the Client at the entrance to the car park dedicated to welcoming Transport Providers.
The confirmation sent by the Service Provider to the Customer by email or text message must be presented by the Customer when the Service Provider picks up the Customer to the driver responsible for carrying out the Transport Service.
If a municipality has several railway, road, maritime or river stations, the Customer must communicate precisely the designation and address thereof.
11.4 Private transfers
A transfer is private when the Client and the accompanying group of passengers travel in one or more vehicles made exclusively available to them without any sharing with another Client or group of Clients.
This service is offered all year round, obviously subject to the availability of the Service Provider's resources at the time of the request.
11.5 Collective transfers
A transfer is collective when the Customer or the group of passengers accompanying him or her travel in one or more vehicles shared with one or more other Customer(s) or group(s) of Customers for a journey that is entirely or partially common.
Collective transfers are only available during the winter and summer tourist opening and operating periods of the ski resorts.
When a Customer reserves a provision of transport services by collective transfer, he accepts the waiting times and detours generated by the execution of the Transport Services of other Customers or other groups of Customers sharing this transport.
When a Customer orders Transport Services by Collective Transfer, he necessarily accepts the waiting times linked to the support of other Customers or other groups of Customers integrated into this Collective Transport when picked up at an airport, a railway, bus, maritime or river station. This waiting time, without taking into account delays in air, rail, road, maritime or river transport, can go up to:
SIXTY minutes (60 min) for pick-ups lasting between 9:00 a.m. and 9:00 p.m. during the summer tourist season;
NINETY minutes (90 min) for pick-ups lasting between 9:00 a.m. and 9:00 p.m. during the winter tourist season;
This waiting time, without taking into account flight delay times, rail, road, maritime or river transport, for the period of time located after 9:00 p.m. and before 9:00 a.m. will be that necessary for the care of all Customers and passengers integrated into the Collective Transfer.
When a collective transfer includes the pick-up of Customers arriving by the last flight, last rail, road, maritime or river transport, the waiting time will be extended until the time of pick-up of the last expected Customer or passenger , including in the event of delay in air, rail, road, sea or river transport.
If a Client does not wish to endure a potential wait for another Client or passenger, it is recommended that they book a transport service via a private transfer.
ARTICLE 12. MINOR PASSENGERS
12.1 Support and documents
Minor passengers under the age of 16 must be accompanied by an adult:
Parent,
Legal representative,
Any other adult.
A travel authorization signed by the parent or legal representative of the minor child under 16 years of age will be required if the accompanying person is not the parent or legal representative. They must also hold a valid identity document and be able to present a copy of a valid identity document of the parent or legal representative who signed the travel authorization. If applicable, authorization to exit the Territory will be requested depending on the route of the reserved Transport Service.
The accompanying person will be held responsible for the conduct and good behavior of the minor passenger.
Minor children over 16 years old can travel alone without being accompanied by an adult. They must hold a valid identity document. They must also be provided with all necessary and mandatory documents related to their travels.
12.2 Conditions of Transport for minor passengers under the age of 10
The Service Provider provides road passenger transport services. When minor passengers are less than TEN (10) years old, it is obligatory that the minor travel in a vehicle in which he is restrained by an approved system adapted to his body shape and weight.
There are different scalable restraint systems depending on the size and weight of the minor passenger, called a “child seat” or “booster seat”.
The Service Provider has the necessary and approved equipment.
For any minor passenger, the Service Provider provides free equipment adapted to their size, body shape and weight. It is the Customer's responsibility to indicate during the reservation request procedure the number and type of seats required.
If for medical reasons, a minor passenger is exempted from the use of this restraint system, the Customer must be able to present the valid medical certificate of exemption established by an approved doctor, fully compliant with the regulations in force. force when carrying out the Transport Service.
ARTICLE 13. EXECUTION OF TRANSPORT SERVICES
The Service Provider, the Company JB TAXI, undertakes to provide the Transport Services reserved and the completion of which has been confirmed according to the terms defined above.
The Service Provider carries out its Transport Services using approved equipment that meets standards, is regularly maintained and monitored.
The so-called “baby seat” or “booster” equipment provided is also approved.
The Service Provider will make its best efforts to complete the Services reserved by the Client on the scheduled day, to be on time at the pick-up location taking into account traffic conditions, road blockages, works, weather conditions, etc.
The Service Provider transports the Customer in the best security conditions, taking into account changes in the environment.
The Service Provider and its Staff have driving licenses adapted to the nature of the vehicles used to provide the Transport Services.
The Service Provider and its staff are prohibited from driving under the influence of alcohol or drugs.
The Customer is transported in compliance with the Highway Code, both in France and, where applicable, in the countries crossed. Under no circumstances will the Client, even in the event of delay, be able to require or encourage the Service Provider or its staff to violate the highway code by excessive speed, non-compliance with red lights, stop signs, priorities, prohibited directions etc.
The Service Provider communicates and informs the Client as best as possible of any unforeseen event affecting the provision of the Transport Service by email, text message or telephone communication according to the contact details communicated by the Client, as soon as he becomes aware of it.
The Service Provider itself carries out the Transport Services. However, depending on the circumstances and unforeseen events that may arise, the Service Provider reserves the right to subcontract certain transport Services to other licensed and declared partner Service Providers meeting all legal requirements and offering a similar quality of service. to that of the Service Provider, and this at no additional cost to the Client.
ARTICLE 14. AIR, RAIL, ROAD, RIVER OR MARITIME TRANSPORT DELAYED, CANCELED OR POSTPONED
The Client must inform the Service Provider of any delay in air, rail, road, river or maritime transport prior to the Service Provider taking charge of the Client.
If the delay in air, rail, road, river or maritime transport preceding the handling of the Client by the Service Provider is less than SIXTY minutes (60 min), the Client will be allocated the next available places available to the Service Provider. This attribution may generate:
An additional expectation from the Customer;
Sharing a vehicle with other Customers;
The separation of the group of passengers accompanying the vehicle, members of the same family being left together as much as possible.
The Customer remains free not to wish to undergo these constraints and to organize any other means of transport that suits them. However, the Client cannot request financial compensation from the Service Provider.
In the event that the next available places are not available until the next day or if it is necessary to organize a specific private transfer, the Customer will pay an additional cost.
If a Customer had to wait for more than SIXTY minutes (60 min) for a transport, the latter would be liable for waiting costs of a flat rate of TWENTY FIVE euros (25 euros) per hour from the first minute of waiting.
In the event that the anticipated delay in air, rail, road, river or maritime transport preceding the handling of the Client by the Service Provider should be of a duration greater than FOUR (4) hours, the reservation will be considered canceled and the price thereof will remain with the Service Provider.
The Customer may request a new reservation and pay the price to the Service Provider according to the terms set out above.
The same clauses will apply in the event of difficulty collecting baggage. The Client is also invited to contact the Service Provider as soon as possible to inform them of the situation and its development either by telephone at +33 6 34 87 12 17 or at +33 4 79 09 03 41 or by email at email address contact@jbtaxi-laplagne.com.
Any Customer who has not contacted the Service Provider within SIXTY minutes (60 minutes) of the theoretical arrival time of their air, rail, road, river or maritime transport preceding their handling by the Service Provider will be considered as absent. He will be considered to have benefited from the agreed Transport Service and will remain liable for the price of the Transport Services. He cannot obtain reimbursement for the Transport Service from the Service Provider. If the Customer nevertheless wishes to contact the Service Provider again, he must make a new reservation according to one of the procedures described above and pay the price in full.
In the event of a diverted air flight, the airline having to transport the passengers to the original destination, the clauses set out above relating to delay will find full application.
In the event of cancellation of a flight leading to a request for cancellation of the transport service contract with the Service Provider, the rules set out above in Article 8 will be applied, the Customer remaining liable according to the date of cancellation of the entire price of the services subscribed.
The Service Provider, the company JB TAXI, reminds its Customers that it organizes a schedule to ensure all of the Transport Services that it is committed to providing to its Customers. To do this, it organizes and mobilizes human and material resources. It may thus have had to refuse to provide certain Transport Services, its means and resources having already been fully used. Therefore, it is not up to the Service Provider to suffer the financial effects of delays, failures, shortcomings, cancellations of other Service Providers used by the Client for his trip. In these circumstances, it is up to the Client to initiate all useful and necessary complaints and procedures against the defaulting Service Providers in order to obtain reimbursement from them of the additional costs generated by these situations.
The Service Provider also reminds Customers that they are free to take out an appropriate insurance contract to protect themselves from the effects of delays or cancellations of services external to the Service Provider.
The Service Provider will provide Customers who request it with all the supporting documents they need to obtain reimbursement of additional costs generated by these delays, diversions and cancellations from either the service providers concerned or insurers.
ARTICLE 15. ATTITUDE DURING THE EXECUTION OF SERVICES
Wearing a seat belt is compulsory for each passenger in all vehicles. Parents, legal guardians or accompanying adults are required to ensure that the minor children they accompany are wearing seat belts for the entire duration of the journey.
The Service Provider and staff reserve the right to interrupt the Transport Service until this obligation is fully respected by each passenger.
Customers and passengers in the Service Provider’s vehicles are prohibited from:
eat ;
consume alcohol and/or drugs;
smoking and/or vaping;
abandon your waste.
The Service Provider reserves the right to refuse to transport:
any passenger appearing to be under the influence of alcohol and/or drugs;
any passenger exhibiting inappropriate, insulting, even threatening or even aggressive behavior towards one of their employees or towards other Customers or passengers before or during the performance of the Service.
The Service Provider reserves the right to interrupt the Provision of Services if one of these situations arises during the execution of a Provision of Services. If necessary, the Service Provider will contact law enforcement.
No refund will be made to the benefit of the at-fault Customer. The Service Provider will never be obliged to help this at-fault Customer in finding an alternative means of transport.
Any passenger soiling one of the Service Provider's vehicles, regardless of a medical reason, and in particular due to their consumption of alcohol and/or narcotics, will be obliged to pay immediately, upon the occurrence of the incident. , a sum of ONE HUNDRED euros (100 euros) from the driver of the vehicle as cleaning costs. In the event that the offending Customer refuses to do so or is not able to do so, all reservations still in progress between this Customer and the Service Provider will be canceled without any possibility of reimbursement of the price of the Transport Services already paid by this Customer which will not be executed.
Apart from guide dogs for visually impaired people, animals are not authorized in the Service Provider's vehicles without a prior request from the Customer to the Service Provider.
Any damage caused by a Customer whether to the interior or exterior of a vehicle must be paid immediately and in full by the Customer at the time of the incident. The Service Provider will make a consistent estimate of the amount of the damage, without prejudice to the Service Provider requesting any additional sum from the responsible Customer if the estimate made subsequently turns out to be undervalued.
ARTICLE 16. ADMINISTRATIVE AND HEALTH FORMALITIES
16.1 Administrative formalities
All Customers must comply with the administrative formalities for entry and circulation in France and all countries in which a transport service is carried out by the Service Provider, including for any country crossed for transit purposes only during the execution of the transport. a Transport Service.
The Customer must check, prior to booking the Transport Services, and depending on his personal situation and nationality, whether he has a valid passport and/or national identity card, as well as any other document(s), visa, ETSA authorization, family record book, parental or legal representative authorization, authorization to leave the territory, etc., required and compliant with the requirements to enter, transit and travel in France or in any other country which is the subject of a Transport Service.
The Service Provider does not provide any advice or services relating to compliance with these laws and/or the execution of the required formalities. The Customer will be solely responsible for any failures in this regard. The costs relating to the completion of these formalities and procedures remain the responsibility of the Customer and cannot justify a request for a reduction in the price of the Service Provider's Transport Services.
Any Customer who is a national of a member state of the European Union, a state party to the agreement on the European Economic Area or Switzerland must be in possession of a valid identity document or passport. . Nationals of other states should inquire at their consulate. British nationals are now considered to be citizens outside the European Union.
Each Customer and passenger must be in good standing and be able to present all papers, documents and supporting documents likely to be requested during an inspection by the French authorities or any other foreign authorities of the territories crossed during a Service. transportation.
16.2 Formalities and obligations linked to a health crisis
Where applicable, if any exists, each Customer and passenger must strictly comply with any legislation adopted by public authorities in order to combat a health crisis (vaccine, health passport, negative test, quarantine period, etc.). The costs relating to these formalities remain his responsibility and are not included in the price of the Transport Services.
Each Customer and passenger also undertakes to respect all the rules and health protocols in force during the execution of the Transport Services.
Each Customer and passenger undertakes to be able to present all documents, documents and supporting documents demonstrating that they are in compliance with the legislation in force in the territories crossed.
The Customer is informed that each passenger remains solely responsible for compliance with all necessary administrative and/or health formalities and assumes sole responsibility for all damages that may result from non-compliance with these formalities, including in the event of delay, postponement, suspension, interruption or cancellation of the Transport Service.
ARTICLE 17. RESPONSIBILITY OF THE SERVICE PROVIDER
The JB TAXI Company is responsible for any error due to technical defects in the reservation system which is attributable to it.
The Service Provider will make its best efforts to provide the Services reserved by the Client on the scheduled day, and to be present and on time at the starting point of the Services.
The Service Provider strives, at all times, to ensure that all reserved vehicles are present on time to pick up the Client and that the latter arrives at their destination on time.
However, the Service Provider cannot be held responsible for circumstances beyond its control preventing or delaying the execution of the agreed Transport Services such as, for example, without this list being exhaustive:
Incorrect information provided by the Customer;
Traffic circumstances such as road accidents, works, road obstructions, traffic diversions, closures of passes, impossibility of accessing a geographical area decided by public authorities, etc.
Inappropriate attitude of another Customer or passenger;
Demonstrations and all actions of a protest nature;
Civil instability, riots;
Damage caused by third parties to the vehicle;
Bad weather or meteorological conditions likely to restrict or block traffic;
Police action, gendarmerie, customs services or any other public authority services;
Cancellation, delay of another mode of transport prior to the provision of the Transport Service;
Case of Force Majeure (war, natural disaster, etc.).
In these circumstances, the JB TAXI Company declines all liability as well as any compensation or reimbursement of all or part of the price paid by the Customer.
The JB TAXI Company may exempt itself from all or part of its liability by providing proof that the non-performance or poor performance of the contract is attributable either to the Customer or to the unforeseeable and insurmountable act of a third party unrelated to the supply. of the Services provided for in the contract, or in a case of force majeure.
The Services provided via the website www.jbtaxi-laplagne.com comply with the regulations in force in France. The Service Provider cannot be held liable in the event of non-compliance with the legislation of the country of the Client who is not a French national.
ARTICLE 18. COMPLAINTS AND DISPUTE RESOLUTION
Any complaint relating to the reservation of the Services or their execution must be addressed to the Company JB TAXI, number 208, Immeuble Aconcagua Plagne-Centre, 73210 LA PLAGNE TARENTAISE, by registered letter with acknowledgment of receipt within TWENTY-ONE (21) days from the completion of the Transport Service in question accompanied by:
all original supporting documents (contract, confirmation emails) delivered to the Customer as part of their reservation
all supporting documents proving the validity of the complaint (medical certificate, photograph, report, etc.).
Otherwise, the complaint will not be processed.
The Service Provider will reimburse the services deemed defective as soon as possible and at the latest within SEVEN (07) days following the Service Provider's observation of the defect or defect. Reimbursement will be made by credit to the Customer's bank account.
The Service Provider's guarantee is limited to the reimbursement of the Services actually paid for by the Client.
Any Customer who has not obtained a satisfactory response to his complaint within SIXTY (60) days after the referral, may resort free of charge to a conventional mediation procedure, under the conditions of articles L. 611-1 et seq. of the code of consumption, or any other alternative method of dispute resolution.
The Client is informed of the possibility of resorting to a mediation procedure with
Mediation by the National Association of Mediators (ANM) according to the terms set out on the site https://www.anm-mediation.com (2 rue de Colmar, 94300 VINCENNES; tel.: 01 46 81 20 95), and this , within a maximum period of ONE (1) year from the written complaint made to the JB TAXI Company.
ALL DISPUTES WHICH COULD NOT HAVE BEEN RESOLVED AMICABLY TO WHICH THE OPERATIONS CONCLUDED IN APPLICATION OF THESE GENERAL CONDITIONS OF SALE COULD GIVE RISE, CONCERNING THEIR VALIDITY, THEIR INTERPRETATION, THEIR EXECUTION, THEIR TERMINATION, THEIR CONSEQUENCES AND THEIR FOLLOW-UP AND WHICH COULD NOT BE RESOLVED BETWEEN THE SELLER AND THE CUSTOMER WILL BE SUBMITTED TO THE COMPETENT COURTS UNDER COMMON LAW CONDITIONS.
For the purposes of these T&Cs, the JB TAXI Company elects domicile instead of its head office, as mentioned in Article 1 of these T&Cs.
ARTICLE 19. APPLICABLE LANGUAGE
These General Conditions of Sale and the operations resulting from them are governed and subject to French law.
These General Conditions of Sale are written in French. In the event that they are translated into one or more foreign languages, only the French text will be authentic in the event of a dispute.
ARTICLE 20. COMPUTING AND FREEDOMS – PROTECTION OF PERSONAL DATA
In application of the Data Protection Act 78-17 of January 6, 1978, it is recalled that the personal data requested from the Customer are necessary in particular for the processing of their reservation and the preparation of invoices.
The Service Provider, as data controller, implements processing of personal data with the main purposes of managing the reservation of Customer Transport Services, improving the site and maintaining a secure environment. More specifically, the uses are as follows:
Access and use of the site by the Customer;
Management of the operation and optimization of the site;
Organization of the conditions of use of Payment Services;
Verification, identification and authentication of data transmitted by the Client;
Prevention and detection of fraud, malware and security incident management
Management of possible disputes with the Client.
The personal data communicated by the Client are transmitted to its subcontractors within the framework of:
the possible completion of a subcontracting mission concerning a Transport Service;
hosting the application and carrying out the payment transaction.
The retention of personal data held by the seller's subcontractors is limited to the duration of execution of the missions entrusted and the duration of applicable legal requirements. Personal data directly retained by the Service Provider has a lifespan equal to the legal obligation to retain the invoice.
The Site implements organizational, technical, software and physical measures in terms of digital security to protect personal data against alteration, destruction and unauthorized access.
In accordance with current national and European regulations, the Customer has, at any time and permanently, a right to access, update, rectify, oppose and delete all of his data. personal by writing, by email and providing proof of identity, to the following email address: contact@jbtaxi-laplagne.com.
However, in accordance with its legal and tax obligations, the Service Provider is required to keep information concerning the Services for a period of TEN (10) years.
The Customer can also send a complaint to the CNIL if he considers that his rights have not been respected, the contact details of which are available on the website www.cnil.fr.
ARTICLE 21. INTELLECTUAL PROPERTY
The content of the website www.jbtaxi-laplagne.com is the property of the JB TAXI Company and its partner service providers and is protected by French and international laws relating to intellectual property.
Any total or partial reproduction of this content is strictly prohibited and may constitute an offense of counterfeiting.
In addition, the JB TAXI Company remains the owner of all intellectual property rights over the photographs, presentations, studies, drawings, models, prototypes, etc., produced with a view to providing the Services to the Client, with the exception of those transmitted by the Partner Service Providers.
The Client therefore refrains from any reproduction or exploitation of said studies, drawings, models and prototypes, etc., without the express, written and prior authorization of the JB TAXI Company or, where applicable, the partner Service Providers.
Airport transfers
Information
28/01/2023 10:10 GVA / VDI 6P (REBECCA MULLER)
Départ de GENÈVE AIRPORT à 10:10
Arrivée à VAL D'ISÈRE CHALET AROLLES 2 à 14:40
Personne(s) transportée(s) : REBECCA MULLER 07946637452
04/02/2023 05:30 VDI / GVA 6P (REBECCA MULLER)
Flight departure: BE1912 11:00
Départ de VAL D'ISÈRE CHALET AROLLES 2 à 05:30
Arrivée à GENÈVE AIRPORT à 09:00
Personne(s) transportée(s) : REBECCA MULLER 07946637452
Meeting your driver - Come through the doors into the arrival hall and see your driver standing with a sign with the lead booker's name on it
Should you have any doubts - Please text or phone our emergency Peak Feeling number: 0033638033243
Description
JB Taxi's offer great value private airport transfers. They provide a friendly, safe and professional door-to-door service making transfers to resort seamless, reliable and free from stress.
Below are the terms and conditions for this booking.
Accommodation Terms and Conditions
1. GENERAL
These terms and conditions, including any non-contractual disputes arising from the same, shall be governed in accordance with French Law. The courts of France shall have exclusive jurisdiction to hear and resolve any dispute arising out of the same. In the event of any conflict or inconsistency between these terms and conditions written in English and those translated into French, the English language version shall take precedence. Any waiver of any provision of these terms and conditions must be in writing and signed by Evolution 2 to be valid. If any competent court finds any provision of these conditions to be void or unenforceable for any reason, such a provision shall be deemed not to form part of these conditions. The legality, validity or enforceability of the remainder of the provisions shall not be affected, unless otherwise required by operation of applicable law. These terms and conditions represent the entire understanding and agreement between you and Evolution 2 relating to use of this website, and supersede any and all prior statements, understandings or agreements whether oral or written, and shall not be modified except in writing, signed by you and by Evolution 2.
2. PARTICIPATION CONDITIONS
In purchasing any activity from Evolution 2, you, and all participants in your booking, agree to abide by these terms and conditions. All activities shall be reserved in the Evolution 2 planning system and paid for in advance. All participants shall wear at all times during each activity any security or safety equipment provided. All participants shall dress appropriately in an outfit adapted to and in respect of the activity they are to perform. All participants must not have consumed any alcohol or drugs before their activity and Evolution 2 reserves the right to refuse participation to anyone who it considers has failed to respect this condition. All participants shall pay attention to and abide by any advice or instruction given by any Evolution 2 instructor before and during each activity and shall equally respect any selection deemed necessary by the instructor. Despite following the advice of an instructor, all participants accept and acknowledge that risks outside the control of Evolution 2 and/or the instructor do exist, and the presence and advice of an instructor shall not remove such risks. All participants therefore take part in an activity in the full knowledge of such risks.
3. CANCELLATION
Evolution 2 may, in its sole discretion, cancel an activity for reasons of safety or conditions of practice. Evolution 2 reserves the right to cancel any activity in the event that minimum numbers for an activity are not met. In such events a refund shall be made either for the entire booking if you or the participant has not performed any part of the activity or on a pro-rata basis if part of the activity has already been performed, alternatively a credit may be issued to be redeemed on another Evolution 2 activity. Evolution 2 is the sole decision maker in respect of matters of safety and conditions of practice. Any cancellation made by a client does not affect the pre-determined price or payment and will not refunded except if the cancellation is made a minimum of 15 working days’ prior to the start date of the activity. The minimum notice required is 30 working days for any reservation for 6 people or more.
4. INSURANCE AND RESPONSIBILITY
To the maximum extent permitted by law, Evolution 2 shall not be held liable for any harm, injury or damage sustained by any participant during any the performance of any activity. Evolution 2 holds public liability insurance which shall only be used and activated when Evolution 2 is found to be at fault by a competent court of justice. Evolution 2 does not insure participants during the performance of any activity and strongly recommends that each participant purchases separate individual accident or travel insurance from a company of their choice. All participants shall be responsible for their own actions and shall take responsibility for their own person and those around them. All participants shall be held fully responsible for any harm, injury or damage occasioned by them to any third party. All participants accept and acknowledge that Evolution 2’s public liability insurance shall not cover such incidents.
5. ACCIDENTS
In the event of an accident, the instructor shall initiate and manager the rescue and evacuation procedures until the arrival of the on-site competent authority (piste security, fire brigade, doctor, police).Evolution 2 shall complete an accident report with the relevant instructor and the same shall be communicated to the injured party. All costs associated with the accident, including any costs of assistance and evacuation shall be borne by the participant. In the case of an accident or sickness which prevents the person from participating in an activity, Evolution 2 will not provide a direct refund. Evolution 2 shall however complete an accident/sickness certificate that should be presented to the participant’s insurance in order to obtain a refund on the activity. It is therefore advisable for clients to inform themselves on insurance options prior to the activity.
Below are the terms and conditions for this booking.
Accommodation Terms and Conditions
1. GENERAL
These terms and conditions, including any non-contractual disputes arising from the same, shall be governed in accordance with French Law. The courts of France shall have exclusive jurisdiction to hear and resolve any dispute arising out of the same. In the event of any conflict or inconsistency between these terms and conditions written in English and those translated into French, the English language version shall take precedence. Any waiver of any provision of these terms and conditions must be in writing and signed by Evolution 2 to be valid. If any competent court finds any provision of these conditions to be void or unenforceable for any reason, such a provision shall be deemed not to form part of these conditions. The legality, validity or enforceability of the remainder of the provisions shall not be affected, unless otherwise required by operation of applicable law. These terms and conditions represent the entire understanding and agreement between you and Evolution 2 relating to use of this website, and supersede any and all prior statements, understandings or agreements whether oral or written, and shall not be modified except in writing, signed by you and by Evolution 2.
2. PARTICIPATION CONDITIONS
In purchasing any activity from Evolution 2, you, and all participants in your booking, agree to abide by these terms and conditions. All activities shall be reserved in the Evolution 2 planning system and paid for in advance. All participants shall wear at all times during each activity any security or safety equipment provided. All participants shall dress appropriately in an outfit adapted to and in respect of the activity they are to perform. All participants must not have consumed any alcohol or drugs before their activity and Evolution 2 reserves the right to refuse participation to anyone who it considers has failed to respect this condition. All participants shall pay attention to and abide by any advice or instruction given by any Evolution 2 instructor before and during each activity and shall equally respect any selection deemed necessary by the instructor. Despite following the advice of an instructor, all participants accept and acknowledge that risks outside the control of Evolution 2 and/or the instructor do exist, and the presence and advice of an instructor shall not remove such risks. All participants therefore take part in an activity in the full knowledge of such risks.
3. CANCELLATION
Evolution 2 may, in its sole discretion, cancel an activity for reasons of safety or conditions of practice. Evolution 2 reserves the right to cancel any activity in the event that minimum numbers for an activity are not met. In such events a refund shall be made either for the entire booking if you or the participant has not performed any part of the activity or on a pro-rata basis if part of the activity has already been performed, alternatively a credit may be issued to be redeemed on another Evolution 2 activity. Evolution 2 is the sole decision maker in respect of matters of safety and conditions of practice. Any cancellation made by a client does not affect the pre-determined price or payment and will not refunded except if the cancellation is made a minimum of 15 working days’ prior to the start date of the activity. The minimum notice required is 30 working days for any reservation for 6 people or more.
4. INSURANCE AND RESPONSIBILITY
To the maximum extent permitted by law, Evolution 2 shall not be held liable for any harm, injury or damage sustained by any participant during any the performance of any activity. Evolution 2 holds public liability insurance which shall only be used and activated when Evolution 2 is found to be at fault by a competent court of justice. Evolution 2 does not insure participants during the performance of any activity and strongly recommends that each participant purchases separate individual accident or travel insurance from a company of their choice. All participants shall be responsible for their own actions and shall take responsibility for their own person and those around them. All participants shall be held fully responsible for any harm, injury or damage occasioned by them to any third party. All participants accept and acknowledge that Evolution 2’s public liability insurance shall not cover such incidents.
5. ACCIDENTS
In the event of an accident, the instructor shall initiate and manager the rescue and evacuation procedures until the arrival of the on-site competent authority (piste security, fire brigade, doctor, police).Evolution 2 shall complete an accident report with the relevant instructor and the same shall be communicated to the injured party. All costs associated with the accident, including any costs of assistance and evacuation shall be borne by the participant. In the case of an accident or sickness which prevents the person from participating in an activity, Evolution 2 will not provide a direct refund. Evolution 2 shall however complete an accident/sickness certificate that should be presented to the participant’s insurance in order to obtain a refund on the activity. It is therefore advisable for clients to inform themselves on insurance options prior to the activity.
Wednesday 1st February
Information
3 hour excursion - 3 Guests
Wednesday 1st February
9:00-12:00
Meeting point - Meet on the snowfront of Val Village - Next to the hotel Airelles
Voucher - Please bring you Evolution 2 voucher with you to give to your instructor
Description
Open your mind to snowshoeing!
Come and discover the mountain of Tignes or Val d'Isère in a different way, away from the hustle and bustle of the resort.
With no queuing for ski lifts, take the lead! From family outings to sporty excursions for the more adventurous.
From the most classic to the wildest, a programme for everyone.
Below are the terms and conditions for this booking.
Accommodation Terms and Conditions
TERMS AND CONDITIONS
LAST UPDATED MAY 29, 2020
TERMS AND CONDITIONS
Use of our website and our online or telephone reservation service is subject to these terms and conditions and all other terms and policies to which they refer ("Our Terms").
Thank you for choosing Massage Me, the best platform to book a professional massage in the French Alps.
These general conditions of service and all the conditions and policies to which they refer ("Our conditions") constitute a legally binding agreement between you and Massage Me SARL ("Massage Me", "we", "our" or "our ").
Massage Me is a private limited liability company and Massage Me's VAT registration number is FR36753353903.
Massage Me provides a reservation service (the "Services") for a range of massages ("Massages") which are performed in each case by independent professional massage therapists ("Independent Practitioners"). In providing this reservation service, Massage Me is acting as an agent for these independent practitioners. Massage Me is not responsible for any massages you book through us: we are simply involved in the booking process and provide ancillary services as explained below.
It is specified here that the term "massage" means well-being and relaxation and does not correspond to the legal definition of article R4321-3 of the Public Health Code. Therefore, massage has no therapeutic and / or medical purpose.
OUR SERVICES
The services we offer allow you to research our website and purchase massages from several independent practitioners. As part of these services, we also provide certain ancillary services such as arranging such bookings and providing customer support service.
However, as indicated above, the contract for the purchase of massages is between you and the independent practitioners. This means that it is the independent practitioner (not us) who is legally responsible for providing you with the massages. However, Massage Me remains responsible for its obligations to you in accordance with these terms and conditions which are legally binding. If you have any questions, complaints or refund requests, you can contact us directly through our customer service team. Contact details are available here. Massage Me will remain the customer's privileged contact for questions relating to customer service.
Massage Me will, upon request, provide intermediary services between you and the Independent Practitioners with respect to customer service or dispute resolution.
To be able to use the services, you must be over 18 years of age.
When we book them, the massages you receive will be subject to the terms and conditions of independent practitioners as set out in the client consultation form ("Terms and Conditions of Independent Practitioners") which you can view here and will be asked to you. to confirm your acceptance of these conditions before receiving the massage services. The terms and conditions of independent practitioners will form the basis of your agreement with the independent practitioner for your massage (each being a "massage agreement"). Massage Me is not a party to a massage contract: it will only be concluded between you and the independent practitioner who provides you with your massage.
USE OF OUR SITE
Our terms govern your use of our website ("Our Site") as well as our application ("Our Application") and our telephone reservation services (collectively "Our Reservation Services"). By using our site or our reservation services, you agree to abide by our terms.
Please read our terms carefully and completely. If you do not agree to our terms, you should not make a reservation through Massage Me for a massage.
PERSONAL DATA
In order to provide our reservation services, we may need to collect personal data about you. Before making a reservation with us, please read our privacy policy.
CONSUMPTION CONDITIONS
The Consumer Contracts (Information, Cancellation and Additional Charges) Regulation 2013 requires Massage Me to give you certain key information in order for there to be a legally binding contract between you and us. This information is set out below [and is also linked in the email we will send to you to confirm any reservations you make through us with an independent practitioner]. Details on how to make a reservation are shown below. If we want to change key information after a legally binding contract is made, we can only do so with your consent.
We only conclude contracts in English and French.
ELIGIBLE USE
You confirm that you are of legal age to access and use our Website and / or our Reservation Services and that you have the legal capacity to accept our General Conditions of Sale. You are not allowed to use our reservation services if you are under 18 years old.
USE
Once registered on our site, you will be able to access and use our search engine to search for massages in the French Alps and to book massages with an independent practitioner of your choice.
RESERVATION AND PAYMENT PROCEDURE
You can make a reservation on our website by choosing an independent practitioner.
Your payment details will be requested at time of booking and payment will be cashed upon booking.
Full payment of the massage fee is due at the time of booking this massage with the independent practitioner through us. Full price details are mentioned below.
Massage fees are paid to the independent practitioner providing the massage. Massage Me collects the massage fees from you in its capacity as agent. For each booking made through us, we charge the relevant independent practitioner an agreed fee (plus any VAT payable thereon) to put you in touch with them ("Our Agent Fee"). We have made an agreement with each independent practitioner under which we have the right to deduct our agent fees from the charges you paid for the massage.
We will do everything reasonably possible to ensure that all information you give us when paying for the massage is secure using an encrypted secure payment service. However, in the absence of negligence on the part of Massage Me, we will not be legally liable to you for any loss you may suffer if a third party unauthorized access to any information you may give us, at any time. moment.
All credit or debit card payments must be authorized by the relevant card issuer. We may also need to take additional security measures through the Verified by Visa program.
By making a reservation, you agree to provide complete, correct and truthful information including, but not limited to, billing and payment information.
Once your reservation is accepted and confirmed by the independent practitioner, you will receive confirmation of your appointment by text and email.
As the person responsible for the reservation, you are responsible for:
Full payment of applicable massage fees;
To ensure that the independent practitioner has access to the premises indicated when booking, which must, in any case, constitute an appropriate space in which the massage can be performed, with all the appropriate facilities (including lighting and adequate heating);
To provide, if necessary, any additional information on reservations and massages to other people participating in the reserved massages; and
To guarantee the health and safety of the independent practitioner when he is in the premises indicated during the reservation.
All massage fees are payable on our website or over the phone as part of our telephone reservation service. As stated above, we collect payment for massage fees on behalf of the independent practitioner to whom we charge our agent fees.
Please note that all fees and charges are exclusive of VAT and VAT will be charged by the independent practitioner at the going rate if applicable.
RATE
The price of the massages ("Price of the massage" and collectively "Price of the massages") varies according to the type and duration of the massage that you book as well as the location of the premises that you have designated for the performance of the massage. will be provided to you by the independent practitioner ("Designated Premises"). The prices of the massages are fixed for a certain time and the price that you will have to pay for a specific massage (the "massage fees") will be determined by reference to the prices of the massages in force on the date on which this massage is booked.
The menu and full prices for massages are listed on our website.
CUSTOMER RESPONSIBILITIES
In addition to the responsibilities mentioned above, it is your responsibility to provide complete and accurate information at the time of booking. Failure to provide complete and accurate information may result in the rejection of your reservation request, the cancellation of your reservation, or the inability of the booked independent practitioner to provide the requested massage. Such failure may also result in the loss or incorrect delivery of your booking confirmation.
CANCELLATION AND REFUND
In accordance with Article L.221-28 of the Consumer Code, the consumer has no legal right to cancel a reservation made for a service related to leisure activities when the contracts provide for a date or a specific turnaround time. You acknowledge that you have no legal right to cancel a reservation made for a massage.
However, except in cases of force majeure (see below), you have the contractual right to cancel any reservation you have made with an independent practitioner through us at least 48 hours before the start time of the massage. . In case of cancellation within 48 hours before the massage start time, the total amount of the appointment is due.
You must inform us of your intention to cancel the reservation by telephone or by email using the contact details indicated on the Reservation page. You must receive the cancellation confirmation from Massage Me to complete this request.
If you have made a cancellation as mentioned above, all refunds will be made within fourteen (14) days of the date you notify us of your intention to cancel the reservation. Refunds will be made using the same payment method used for the original transaction.
You will also have to pay the full cost of the independent practitioner massage if you:
Cancel a reservation other than as permitted above, i.e. outside of the 48 hour notification period;
Attempt to cancel a reservation during or after the appointment time for the massage; or
Do not show up for a reservation at the appointment time for the massage and / or at the designated premises.
Cancellation fees are charged to compensate the independent practitioner because if you cancel with short or no notice, this represents a loss of business for the latter.
Cancellation charges may, at our sole discretion, be waived if you were unable to cancel a booking for real reasons beyond your control. When we waive the cancellation fee, we are acting as an agent for the independent practitioner who is the primary provider of massage services.
For cancellations related to Covid-19, please see our separate policy.
EXTENSIONS AND DELAYS
If you wish to extend the time you have reserved, the independent practitioner will endeavor to accommodate your request. This is subject to the availability of the independent practitioner and the payment of a supplement for the extended duration, calculated in accordance with the massage rates (each being an “additional time supplement” and collectively, an “additional time charge”).
If you are delayed and unable to start the massage at the designated premises at the massage appointment time of more than 10 minutes, then, unless the independent practitioner agrees otherwise (which is the only discretion of the independent practitioner):
the independent practitioner has the right to complete the massage at the time agreed upon when booking without having to adjust the massage fee to take into account the reduced duration of the massage; or
if you and the independent practitioner agree to continue the massage for the entire allotted time, notwithstanding the delayed start time, then the independent practitioner will be entitled to receive and you will be obligated to pay before the massage in question is given , a supplement calculated at the rate fixed with the prices of the massage for the additional time.
We will collect additional time fees as an agent for independent practitioners.
FORCE MAJEURE
The Massage Me team makes every effort to provide the service that you, the client, have booked. However, certain circumstances beyond our control may prevent this. This is for example (but not exclusively) the following cases, all of which make it impossible to meet our obligations:
Adverse or severe weather conditions such as heavy snowfall, avalanches, floods or earthquakes;
Road accidents ;
Unplanned traffic delays or road closures;
War and acts of terrorism (and threat of terrorism);
Labor disputes and strikes;
Civil conflicts;
Problems caused by other customers;
Significant risk to human health, such as the onset of serious illness;
Natural or nuclear disaster;
Fire, chemical or biological disaster;
Inevitable technical problems;
All similar events outside of Massage Me's control
If our obligations are affected by force majeure, Massage Me will not reimburse the cost of the reservation, pay you compensation, and be not liable.
For the purposes of these booking conditions, force majeure means any event beyond our control, the consequences of which could not have been avoided even if all reasonable measures had been taken.
However, if it has not been possible to provide the service booked at the time requested due to a case of force majeure, Massage Me will try to postpone your appointment to another time during your stay in progress. However, if this is not possible, a voucher of equal value to the postponed appointment will be provided by complaint to Massage Me valid for a maximum period of one year.
MASSAGE WORKS ONLY AS A RELATIONSHIP AGENT
Our reservation services allow those seeking massages to make appointments with independent practitioners who seek to provide such massages. Although Massage Me interviews and evaluates independent practitioners who wish to provide massages, we do not guarantee or make any representations regarding the reliability, quality or suitability of independent practitioners. This matter is entirely up to you. Therefore, you acknowledge and agree that Massage Me has no obligation to check the background of any independent practitioner and has no obligation regarding any service that it may provide.
When interacting with an independent practitioner, you should use caution and common sense to protect your personal safety, data, and property, just as you would when interacting with other people who are unfamiliar to you.
PROMOTION CODES AND REFERENCES
We may from time to time create and offer promotional codes and referral codes (together the "Codes") which may be used on the Site for purchases of Massages. Codes will only be valid for a period of time indicated on or with them.
Codes have no monetary value. Codes can:
(1) be used only for personal and non-commercial purposes. You can share your unique code with your personal connections through social media where you are the primary content owner. Codes may not be duplicated, sold, transferred, distributed, or made available to others online (including on public sites such as coupon sites) or by other means;
(2) not to be promoted in any way, including through a search engine;
(3) not to be exchanged for cash;
(4) be used only once and only one code can be used per person; and
(5) be subject to specific conditions which we will make available, and must be used only in accordance with these conditions.
PROHIBITED USE
Our services are intended for your personal, non-commercial use and should only be used for the purpose of requesting or booking massages as expressly described above. You must not use the site or the telephone reservation services to perform any of the following operations, which are strictly prohibited:
Engaging in inappropriate behavior, including, but not limited to, illegal or sexually suggestive remarks, sexual advances, drug use, excessive alcohol consumption and / or other inappropriate behavior;
Restrict or prevent any other user from using and enjoying our reservation services;
Infringing the rights to privacy, property rights or other civil rights of any person;
Harass, abuse, threaten or otherwise infringe or violate the rights of independent practitioners, Massage Me (including its employees and staff) or others;
Harvest, use data, or otherwise collect information about other people, including email addresses, without their consent;
Use technology or other means to access our computer network, unauthorized content or non-public areas;
Introduce or attempt to introduce viruses or any other harmful code, file or program that interrupt or in any way limit the functionality of our reservation services;
Damage, disable or otherwise alter our servers or networks or attempt to do so; and
Engage or encourage others to engage in criminal or illegal conduct or to violate these terms, including the misuse of our reservation services for illegal or unauthorized purposes.
You agree not to violate these terms in any way that could result, among other things, in the termination or suspension of your access to our reservation services.
INTELLECTUAL PROPERTY
MASSAGE ME, the logo, trademark and all other intellectual property rights, trademarks, service marks, graphics and logos used in connection with our website and / or the services (whether registered or not) belong to us. or belong to our licensors (as applicable) and are protected by intellectual property law. Nothing in these conditions gives you any rights to the site or the reservation services or their content. All rights reserved.
DISCLAIMER
As noted above, we match people seeking massage with independent practitioners looking to provide such massages. We are not responsible for the execution of any reservation or the performance of the independent practitioner. You acknowledge and agree that we are not responsible for handling your complaints about an independent practitioner or massage, but we try to assist you by providing intermediary services for the resolution of disputes and complaints as mentioned above. .
OUR SERVICES ARE INTENDED ONLY TO PROVIDE GENERAL INFORMATION
The content of our website that is made available as part of our reservation services is provided for general information only. Nothing contained on our website or communicated in any other way as part of our reservation services constitutes or is intended to constitute advice, opinion or direction of any kind. We are not a healthcare provider and we do not provide medical advice or treatment. References on our website and elsewhere to the terms "care" and "therapy" or any other similar term do not refer to medical treatment or therapy. The information presented on our website and elsewhere as part of our booking services is not intended to diagnose any health problem or to substitute for professional medical care. If you have a medical problem, you should always consult a qualified healthcare professional.
WE CANNOT GUARANTEE OUR WEBSITE OR SERVICES
We do not warrant that our website or any aspect of our reservation services will be fit for your purpose, error-free, timely, reliable, fully secure, virus-free, or available. We do not guarantee any particular results or outcomes from the use of our website or any other aspect of our reservation services.
Nothing in our terms will exclude or limit any warranties implied by law that it would be illegal to exclude or limit and nothing in our terms will exclude or limit our liability with respect to: death or personal injury bodily injury caused by Massage Me's negligence, Massage Me fraud or fraudulent misrepresentation, or any matter that it would be illegal or unlawful for Massage Me to exclude or limit, or to attempt or purport to exclude or limit, its responsibility.
We are not responsible for any errors or inability to provide our reservation services due to your error or failure to provide accurate and complete information.
While we do our utmost to ensure the availability of our reservation services, we do not represent, warrant, or warrant in any way the continued availability or uninterrupted use of our reservation services. We reserve the right to suspend or terminate the operation of any or all of our reservation services from time to time, at our sole discretion.
Use of our site and our services is on an "as is" and "as available" basis. To the maximum extent permitted by law, we are not responsible for any direct, indirect, punitive, incidental, special, consequential or any other damages, including, but not limited to, damages for loss of '' use, loss of data, loss of revenue, loss of goodwill, loss of savings or anticipated profits, or arising out of or related in any way to the use or performance of the site or the services, or the delay or inability to use the site or the services, or the provision or non-provision of the site or the services.
INDEMNITY
You agree to defend and indemnify us against any claim, cause of action, demand, recovery, loss, damage, fine, penalty or other costs or expenses of any kind or nature, including, but not limited to, legal and accounting fees, which arise from or are related to your use or misuse of or access to our reservation services and otherwise your violation of our terms.
MODIFICATION AND TERMINATION
We may change our Terms or terminate the use of our reservation services at any time by giving you notice of termination. The prices for massages may also change from time to time. We may also modify, suspend, terminate or discontinue any aspect of our reservation services, including the availability of certain features, at any time and for any reason.
INDEPENDENCE OF CLAUSES
If a clause of Our Conditions is considered null or becomes void, the validity of the other clauses will not be affected.
CUSTOMER SERVICE
If you have any questions, please contact our customer service:
by email to the following address: info@massage-me.com
by phone: 0033 (0) 4 79 04 20 66
By mail: Massage Me, 540 Avenue de la Tarentaise, Aime Cedex, 73210
APPLICABLE LAW AND JURISDICTION
You agree that our conditions are, for all intents and purposes, governed and interpreted in accordance with French law.
In case of difficulty, you should first contact our customer service. Then, if you and Massage Me do not find a solution, you can, in accordance with article L.612-1 et seq. Of the Consumer Code, refer a consumer ombudsperson or any other alternative dispute resolution method. view of the amicable resolution of the dispute.
In this case, you can contact the "Medycis" platform via:
www.medycis.fr; or
contact@medicys.fr; or
73, boulevard de Clichy - 75009 PARIS
You must immediately notify Massage Me of this request.
You and Massage Me are free to accept or refuse the proposed solution and, if necessary, to bring the request before the competent authorities.
massage me tignes & val d’isere ’23-24
Below are the terms and conditions for this booking.
Accommodation Terms and Conditions
TERMS AND CONDITIONS
LAST UPDATED MAY 29, 2020
TERMS AND CONDITIONS
Use of our website and our online or telephone reservation service is subject to these terms and conditions and all other terms and policies to which they refer ("Our Terms").
Thank you for choosing Massage Me, the best platform to book a professional massage in the French Alps.
These general conditions of service and all the conditions and policies to which they refer ("Our conditions") constitute a legally binding agreement between you and Massage Me SARL ("Massage Me", "we", "our" or "our ").
Massage Me is a private limited liability company and Massage Me's VAT registration number is FR36753353903.
Massage Me provides a reservation service (the "Services") for a range of massages ("Massages") which are performed in each case by independent professional massage therapists ("Independent Practitioners"). In providing this reservation service, Massage Me is acting as an agent for these independent practitioners. Massage Me is not responsible for any massages you book through us: we are simply involved in the booking process and provide ancillary services as explained below.
It is specified here that the term "massage" means well-being and relaxation and does not correspond to the legal definition of article R4321-3 of the Public Health Code. Therefore, massage has no therapeutic and / or medical purpose.
OUR SERVICES
The services we offer allow you to research our website and purchase massages from several independent practitioners. As part of these services, we also provide certain ancillary services such as arranging such bookings and providing customer support service.
However, as indicated above, the contract for the purchase of massages is between you and the independent practitioners. This means that it is the independent practitioner (not us) who is legally responsible for providing you with the massages. However, Massage Me remains responsible for its obligations to you in accordance with these terms and conditions which are legally binding. If you have any questions, complaints or refund requests, you can contact us directly through our customer service team. Contact details are available here. Massage Me will remain the customer's privileged contact for questions relating to customer service.
Massage Me will, upon request, provide intermediary services between you and the Independent Practitioners with respect to customer service or dispute resolution.
To be able to use the services, you must be over 18 years of age.
When we book them, the massages you receive will be subject to the terms and conditions of independent practitioners as set out in the client consultation form ("Terms and Conditions of Independent Practitioners") which you can view here and will be asked to you. to confirm your acceptance of these conditions before receiving the massage services. The terms and conditions of independent practitioners will form the basis of your agreement with the independent practitioner for your massage (each being a "massage agreement"). Massage Me is not a party to a massage contract: it will only be concluded between you and the independent practitioner who provides you with your massage.
USE OF OUR SITE
Our terms govern your use of our website ("Our Site") as well as our application ("Our Application") and our telephone reservation services (collectively "Our Reservation Services"). By using our site or our reservation services, you agree to abide by our terms.
Please read our terms carefully and completely. If you do not agree to our terms, you should not make a reservation through Massage Me for a massage.
PERSONAL DATA
In order to provide our reservation services, we may need to collect personal data about you. Before making a reservation with us, please read our privacy policy.
CONSUMPTION CONDITIONS
The Consumer Contracts (Information, Cancellation and Additional Charges) Regulation 2013 requires Massage Me to give you certain key information in order for there to be a legally binding contract between you and us. This information is set out below [and is also linked in the email we will send to you to confirm any reservations you make through us with an independent practitioner]. Details on how to make a reservation are shown below. If we want to change key information after a legally binding contract is made, we can only do so with your consent.
We only conclude contracts in English and French.
ELIGIBLE USE
You confirm that you are of legal age to access and use our Website and / or our Reservation Services and that you have the legal capacity to accept our General Conditions of Sale. You are not allowed to use our reservation services if you are under 18 years old.
USE
Once registered on our site, you will be able to access and use our search engine to search for massages in the French Alps and to book massages with an independent practitioner of your choice.
RESERVATION AND PAYMENT PROCEDURE
You can make a reservation on our website by choosing an independent practitioner.
Your payment details will be requested at time of booking and payment will be cashed upon booking.
Full payment of the massage fee is due at the time of booking this massage with the independent practitioner through us. Full price details are mentioned below.
Massage fees are paid to the independent practitioner providing the massage. Massage Me collects the massage fees from you in its capacity as agent. For each booking made through us, we charge the relevant independent practitioner an agreed fee (plus any VAT payable thereon) to put you in touch with them ("Our Agent Fee"). We have made an agreement with each independent practitioner under which we have the right to deduct our agent fees from the charges you paid for the massage.
We will do everything reasonably possible to ensure that all information you give us when paying for the massage is secure using an encrypted secure payment service. However, in the absence of negligence on the part of Massage Me, we will not be legally liable to you for any loss you may suffer if a third party unauthorized access to any information you may give us, at any time. moment.
All credit or debit card payments must be authorized by the relevant card issuer. We may also need to take additional security measures through the Verified by Visa program.
By making a reservation, you agree to provide complete, correct and truthful information including, but not limited to, billing and payment information.
Once your reservation is accepted and confirmed by the independent practitioner, you will receive confirmation of your appointment by text and email.
As the person responsible for the reservation, you are responsible for:
Full payment of applicable massage fees;
To ensure that the independent practitioner has access to the premises indicated when booking, which must, in any case, constitute an appropriate space in which the massage can be performed, with all the appropriate facilities (including lighting and adequate heating);
To provide, if necessary, any additional information on reservations and massages to other people participating in the reserved massages; and
To guarantee the health and safety of the independent practitioner when he is in the premises indicated during the reservation.
All massage fees are payable on our website or over the phone as part of our telephone reservation service. As stated above, we collect payment for massage fees on behalf of the independent practitioner to whom we charge our agent fees.
Please note that all fees and charges are exclusive of VAT and VAT will be charged by the independent practitioner at the going rate if applicable.
RATE
The price of the massages ("Price of the massage" and collectively "Price of the massages") varies according to the type and duration of the massage that you book as well as the location of the premises that you have designated for the performance of the massage. will be provided to you by the independent practitioner ("Designated Premises"). The prices of the massages are fixed for a certain time and the price that you will have to pay for a specific massage (the "massage fees") will be determined by reference to the prices of the massages in force on the date on which this massage is booked.
The menu and full prices for massages are listed on our website.
CUSTOMER RESPONSIBILITIES
In addition to the responsibilities mentioned above, it is your responsibility to provide complete and accurate information at the time of booking. Failure to provide complete and accurate information may result in the rejection of your reservation request, the cancellation of your reservation, or the inability of the booked independent practitioner to provide the requested massage. Such failure may also result in the loss or incorrect delivery of your booking confirmation.
CANCELLATION AND REFUND
In accordance with Article L.221-28 of the Consumer Code, the consumer has no legal right to cancel a reservation made for a service related to leisure activities when the contracts provide for a date or a specific turnaround time. You acknowledge that you have no legal right to cancel a reservation made for a massage.
However, except in cases of force majeure (see below), you have the contractual right to cancel any reservation you have made with an independent practitioner through us at least 48 hours before the start time of the massage. . In case of cancellation within 48 hours before the massage start time, the total amount of the appointment is due.
You must inform us of your intention to cancel the reservation by telephone or by email using the contact details indicated on the Reservation page. You must receive the cancellation confirmation from Massage Me to complete this request.
If you have made a cancellation as mentioned above, all refunds will be made within fourteen (14) days of the date you notify us of your intention to cancel the reservation. Refunds will be made using the same payment method used for the original transaction.
You will also have to pay the full cost of the independent practitioner massage if you:
Cancel a reservation other than as permitted above, i.e. outside of the 48 hour notification period;
Attempt to cancel a reservation during or after the appointment time for the massage; or
Do not show up for a reservation at the appointment time for the massage and / or at the designated premises.
Cancellation fees are charged to compensate the independent practitioner because if you cancel with short or no notice, this represents a loss of business for the latter.
Cancellation charges may, at our sole discretion, be waived if you were unable to cancel a booking for real reasons beyond your control. When we waive the cancellation fee, we are acting as an agent for the independent practitioner who is the primary provider of massage services.
For cancellations related to Covid-19, please see our separate policy.
EXTENSIONS AND DELAYS
If you wish to extend the time you have reserved, the independent practitioner will endeavor to accommodate your request. This is subject to the availability of the independent practitioner and the payment of a supplement for the extended duration, calculated in accordance with the massage rates (each being an “additional time supplement” and collectively, an “additional time charge”).
If you are delayed and unable to start the massage at the designated premises at the massage appointment time of more than 10 minutes, then, unless the independent practitioner agrees otherwise (which is the only discretion of the independent practitioner):
the independent practitioner has the right to complete the massage at the time agreed upon when booking without having to adjust the massage fee to take into account the reduced duration of the massage; or
if you and the independent practitioner agree to continue the massage for the entire allotted time, notwithstanding the delayed start time, then the independent practitioner will be entitled to receive and you will be obligated to pay before the massage in question is given , a supplement calculated at the rate fixed with the prices of the massage for the additional time.
We will collect additional time fees as an agent for independent practitioners.
FORCE MAJEURE
The Massage Me team makes every effort to provide the service that you, the client, have booked. However, certain circumstances beyond our control may prevent this. This is for example (but not exclusively) the following cases, all of which make it impossible to meet our obligations:
Adverse or severe weather conditions such as heavy snowfall, avalanches, floods or earthquakes;
Road accidents ;
Unplanned traffic delays or road closures;
War and acts of terrorism (and threat of terrorism);
Labor disputes and strikes;
Civil conflicts;
Problems caused by other customers;
Significant risk to human health, such as the onset of serious illness;
Natural or nuclear disaster;
Fire, chemical or biological disaster;
Inevitable technical problems;
All similar events outside of Massage Me's control
If our obligations are affected by force majeure, Massage Me will not reimburse the cost of the reservation, pay you compensation, and be not liable.
For the purposes of these booking conditions, force majeure means any event beyond our control, the consequences of which could not have been avoided even if all reasonable measures had been taken.
However, if it has not been possible to provide the service booked at the time requested due to a case of force majeure, Massage Me will try to postpone your appointment to another time during your stay in progress. However, if this is not possible, a voucher of equal value to the postponed appointment will be provided by complaint to Massage Me valid for a maximum period of one year.
MASSAGE WORKS ONLY AS A RELATIONSHIP AGENT
Our reservation services allow those seeking massages to make appointments with independent practitioners who seek to provide such massages. Although Massage Me interviews and evaluates independent practitioners who wish to provide massages, we do not guarantee or make any representations regarding the reliability, quality or suitability of independent practitioners. This matter is entirely up to you. Therefore, you acknowledge and agree that Massage Me has no obligation to check the background of any independent practitioner and has no obligation regarding any service that it may provide.
When interacting with an independent practitioner, you should use caution and common sense to protect your personal safety, data, and property, just as you would when interacting with other people who are unfamiliar to you.
PROMOTION CODES AND REFERENCES
We may from time to time create and offer promotional codes and referral codes (together the "Codes") which may be used on the Site for purchases of Massages. Codes will only be valid for a period of time indicated on or with them.
Codes have no monetary value. Codes can:
(1) be used only for personal and non-commercial purposes. You can share your unique code with your personal connections through social media where you are the primary content owner. Codes may not be duplicated, sold, transferred, distributed, or made available to others online (including on public sites such as coupon sites) or by other means;
(2) not to be promoted in any way, including through a search engine;
(3) not to be exchanged for cash;
(4) be used only once and only one code can be used per person; and
(5) be subject to specific conditions which we will make available, and must be used only in accordance with these conditions.
PROHIBITED USE
Our services are intended for your personal, non-commercial use and should only be used for the purpose of requesting or booking massages as expressly described above. You must not use the site or the telephone reservation services to perform any of the following operations, which are strictly prohibited:
Engaging in inappropriate behavior, including, but not limited to, illegal or sexually suggestive remarks, sexual advances, drug use, excessive alcohol consumption and / or other inappropriate behavior;
Restrict or prevent any other user from using and enjoying our reservation services;
Infringing the rights to privacy, property rights or other civil rights of any person;
Harass, abuse, threaten or otherwise infringe or violate the rights of independent practitioners, Massage Me (including its employees and staff) or others;
Harvest, use data, or otherwise collect information about other people, including email addresses, without their consent;
Use technology or other means to access our computer network, unauthorized content or non-public areas;
Introduce or attempt to introduce viruses or any other harmful code, file or program that interrupt or in any way limit the functionality of our reservation services;
Damage, disable or otherwise alter our servers or networks or attempt to do so; and
Engage or encourage others to engage in criminal or illegal conduct or to violate these terms, including the misuse of our reservation services for illegal or unauthorized purposes.
You agree not to violate these terms in any way that could result, among other things, in the termination or suspension of your access to our reservation services.
INTELLECTUAL PROPERTY
MASSAGE ME, the logo, trademark and all other intellectual property rights, trademarks, service marks, graphics and logos used in connection with our website and / or the services (whether registered or not) belong to us. or belong to our licensors (as applicable) and are protected by intellectual property law. Nothing in these conditions gives you any rights to the site or the reservation services or their content. All rights reserved.
DISCLAIMER
As noted above, we match people seeking massage with independent practitioners looking to provide such massages. We are not responsible for the execution of any reservation or the performance of the independent practitioner. You acknowledge and agree that we are not responsible for handling your complaints about an independent practitioner or massage, but we try to assist you by providing intermediary services for the resolution of disputes and complaints as mentioned above. .
OUR SERVICES ARE INTENDED ONLY TO PROVIDE GENERAL INFORMATION
The content of our website that is made available as part of our reservation services is provided for general information only. Nothing contained on our website or communicated in any other way as part of our reservation services constitutes or is intended to constitute advice, opinion or direction of any kind. We are not a healthcare provider and we do not provide medical advice or treatment. References on our website and elsewhere to the terms "care" and "therapy" or any other similar term do not refer to medical treatment or therapy. The information presented on our website and elsewhere as part of our booking services is not intended to diagnose any health problem or to substitute for professional medical care. If you have a medical problem, you should always consult a qualified healthcare professional.
WE CANNOT GUARANTEE OUR WEBSITE OR SERVICES
We do not warrant that our website or any aspect of our reservation services will be fit for your purpose, error-free, timely, reliable, fully secure, virus-free, or available. We do not guarantee any particular results or outcomes from the use of our website or any other aspect of our reservation services.
Nothing in our terms will exclude or limit any warranties implied by law that it would be illegal to exclude or limit and nothing in our terms will exclude or limit our liability with respect to: death or personal injury bodily injury caused by Massage Me's negligence, Massage Me fraud or fraudulent misrepresentation, or any matter that it would be illegal or unlawful for Massage Me to exclude or limit, or to attempt or purport to exclude or limit, its responsibility.
We are not responsible for any errors or inability to provide our reservation services due to your error or failure to provide accurate and complete information.
While we do our utmost to ensure the availability of our reservation services, we do not represent, warrant, or warrant in any way the continued availability or uninterrupted use of our reservation services. We reserve the right to suspend or terminate the operation of any or all of our reservation services from time to time, at our sole discretion.
Use of our site and our services is on an "as is" and "as available" basis. To the maximum extent permitted by law, we are not responsible for any direct, indirect, punitive, incidental, special, consequential or any other damages, including, but not limited to, damages for loss of '' use, loss of data, loss of revenue, loss of goodwill, loss of savings or anticipated profits, or arising out of or related in any way to the use or performance of the site or the services, or the delay or inability to use the site or the services, or the provision or non-provision of the site or the services.
INDEMNITY
You agree to defend and indemnify us against any claim, cause of action, demand, recovery, loss, damage, fine, penalty or other costs or expenses of any kind or nature, including, but not limited to, legal and accounting fees, which arise from or are related to your use or misuse of or access to our reservation services and otherwise your violation of our terms.
MODIFICATION AND TERMINATION
We may change our Terms or terminate the use of our reservation services at any time by giving you notice of termination. The prices for massages may also change from time to time. We may also modify, suspend, terminate or discontinue any aspect of our reservation services, including the availability of certain features, at any time and for any reason.
INDEPENDENCE OF CLAUSES
If a clause of Our Conditions is considered null or becomes void, the validity of the other clauses will not be affected.
CUSTOMER SERVICE
If you have any questions, please contact our customer service:
by email to the following address: info@massage-me.com
by phone: 0033 (0) 4 79 04 20 66
By mail: Massage Me, 540 Avenue de la Tarentaise, Aime Cedex, 73210
APPLICABLE LAW AND JURISDICTION
You agree that our conditions are, for all intents and purposes, governed and interpreted in accordance with French law.
In case of difficulty, you should first contact our customer service. Then, if you and Massage Me do not find a solution, you can, in accordance with article L.612-1 et seq. Of the Consumer Code, refer a consumer ombudsperson or any other alternative dispute resolution method. view of the amicable resolution of the dispute.
In this case, you can contact the "Medycis" platform via:
www.medycis.fr; or
contact@medicys.fr; or
73, boulevard de Clichy - 75009 PARIS
You must immediately notify Massage Me of this request.
You and Massage Me are free to accept or refuse the proposed solution and, if necessary, to bring the request before the competent authorities.
Massages
Information
Thursday 2nd February
6 pm and 7pm
2 x 1 hour massage
Description
Whether your aim is to indulge in true relaxation or to re-energise in preparation for more fun on the slopes why not treat yourself to a massage?
We’ve partnered with Massage Me, an experienced team of professional therapists, to offer you a variety of fantastic treatments. Best of all, you won’t even have to leave the comfort of your room as they come to you and turn your room into your own personal spa - now that’s luxury!
Prior to each massage: Massage Me's practitioner will discuss your body’s requirements and the best options for you to ensure that you receive the massage that you seek and need. So up until the last minute you can decide if it's a heavy sports massage you need, or a calming moment of indulgence.
Whether your body needs attention after a day of off-piste skiing or downhill biking, relax, they've got your back (legs, and shoulders and the rest)!
Please note, minimum call-out is 1hr of treatments, so if you would like a 30min massage, team up with a friend to make it a full hour!
Details
2 x massage, 1 hour each on Thursday, 2/02/23 at 18:00-20:00
Below are the terms and conditions for this booking.
Accommodation Terms and Conditions
LIMITED COVID-19 TERMS AND CONDITIONS
We understand there are some uncertainties when it comes to booking holidays right now, our ‘limited COVID-19 Terms and Conditions’ aim to allay some of your anxieties, and are as follows:
RESORT CLOSURE (ski lifts closing due to COVID-19): If the resort closes on the dates of your booking, you will be offered a 90% refund on your booking.
BORDER CLOSURES (your country of travel OR France): If your country blocks travel to France, OR France blocks travel from your country on the dates of your booking, you will be offered a 90% refund on your booking.
(10% of your payment is kept to cover our admin costs. We can, upon request, send you a billing letter, so you can try to claim that 10% back from your insurance company)
– This DOES NOT include international changes to obligatory ‘quarantine’ measures, as you are still permitted to travel.
If you decide to cancel your booking with us due to any of the terms above, before offering you a 90% refund, we will give you the option of moving your booking to another week during this winter season (01/12/20 – 01/05/21 subject to availability). This change of booking will be FREE of charge, however if the new week is a peak week, extra charges will apply. (The booking cannot be used on any following winter season)
If you cancel your booking for personal reasons, or any other reason not stated above, we stand by our original Terms and Conditions [Shown below]
We hope these new limited Terms and Conditions help to mitigate some of your booking worries. They are an essential safeguard, enabling us to operate and honour our contracts with our fantastic nannies.
Many thanks,
ABSki Childcare
Changes commenced 01/11/2020
TERMS AND CONDITIONS
Please read thoroughly before booking with ABSki childcare. The following information outlines the terms and conditions for ABSki childcare. When confirming your booking (through payment) with us you agree to the following.
Payments and Deposits
To secure your booking with ABSki childcare we require 50% of the total cost of the services booked, this will act as a non-refundable deposit. Without the deposit no booking can be guaranteed. The full sum will be due 30 days before the first day of the booking.
Please note that your Nanny will not commence with the work if payment is not settled on her first day of childcare.
Extra hours can be paid in resort with receipt or followed with an extra invoice on the beginning last day of the booking. The payment will be due before leaving resort.
Cancellation Policy
In the event of your booking having to be cancelled. The following terms will apply:
Where notification of a cancellation is less than 2 weeks before the start of the booking, no payments made will be refunded. Should the payment not have been settled at the time of your cancellation you will be invoiced the total booking fee.
Where notification of a cancellation is more than 2 weeks before the start of your booking no further payments will be due. You will be reimbursed 50% of your booking fee. Your initial deposit payment is non-refundable.
Booked Hours
Your childcare services are booked before you enter resort due to high demand you cannot change your hours in resort (unless you have booked on to ‘flexi-hours’). Your nanny will work the agreed hours made at the time of booking. If you choose not to use your nanny on one of your booked days or to end hours early or start late on your booked hours the hours will not be made up. You will not be reimbursed for the hours not used.
Additional hours will be invoiced and paid before the end of the childcare services.
Bookings outside of resort
If your booking is not in Tignes Lavachet, Le Lac, or Tignes Val Claret your booking is classed as outside of resort.
Hours available in Val D’isiere and Tignes Les Brevierres may be less flexible due to nannies travelling via ski lift or local busses. We will endeavour to work every hour of the booking however if weather does not permit this then you will be offered hours to make up the time. In cases where this is not an option you will be refunded 50% of the hours not worked.
Sickness and Medication
If your child is unwell during your holiday there is a local doctor’s surgery and a number of pharmacy’s available. We can provide you with directions and opening hours upon request. In the unlikely event that you child has an infectious illness, it may be that your Nanny can not continue to care for them; in this event, there is no refund of fees.
Prior to commencement of your booking you will be asked to sign an agreement authorising our Nannies to act on your behalf in circumstances when your child may need medical advice/treatment in an emergency. We will only give medication prescribed by a doctor to your child following your prior written permission.
Staff Sickness
In the unlikely event that a member of staff is ill ABSki will replace your nanny however on peak weeks this may not be an option in this event you will be fully refunded the hours you did not receive.
Allergies
It is your responsibility to notify ABSki Childcare and your nanny of any allergies that you child has and the related medicines for this.
Extra Excursions/Activities
If you wish for your child to engage in activities around resort that require extra payment, e.g trampolines, swimming and huskey rides your nanny will require a float to cover costs for both child and Nanny. This can be pre-arranged and paid to the Nanny in euros in resort. Prices and activity details can be provided upon request. Please note many of the activities in resort are free for under 5s.
Notes
ABSki Childcare will at all times take reasonable care of your child/children and his/her/their personal effects and money. If your child/children has/have an accident or suffer(s) loss of or damage to his/her/their personal effects and money, ABSki Childcare will not be liable to pay any damages or meet any expenses arising. Similarly if your child/children incur(s) any liability towards a third party in respect, for example, of any injury caused by your child/children to that third party or damage caused to the third party’s property, ABSki Childcare will not be responsible.
tignes restaurant bookings
Below are the terms and conditions for this booking.
Accommodation Terms and Conditions
LIMITED COVID-19 TERMS AND CONDITIONS
We understand there are some uncertainties when it comes to booking holidays right now, our ‘limited COVID-19 Terms and Conditions’ aim to allay some of your anxieties, and are as follows:
RESORT CLOSURE (ski lifts closing due to COVID-19): If the resort closes on the dates of your booking, you will be offered a 90% refund on your booking.
BORDER CLOSURES (your country of travel OR France): If your country blocks travel to France, OR France blocks travel from your country on the dates of your booking, you will be offered a 90% refund on your booking.
(10% of your payment is kept to cover our admin costs. We can, upon request, send you a billing letter, so you can try to claim that 10% back from your insurance company)
– This DOES NOT include international changes to obligatory ‘quarantine’ measures, as you are still permitted to travel.
If you decide to cancel your booking with us due to any of the terms above, before offering you a 90% refund, we will give you the option of moving your booking to another week during this winter season (01/12/20 – 01/05/21 subject to availability). This change of booking will be FREE of charge, however if the new week is a peak week, extra charges will apply. (The booking cannot be used on any following winter season)
If you cancel your booking for personal reasons, or any other reason not stated above, we stand by our original Terms and Conditions [Shown below]
We hope these new limited Terms and Conditions help to mitigate some of your booking worries. They are an essential safeguard, enabling us to operate and honour our contracts with our fantastic nannies.
Many thanks,
ABSki Childcare
Changes commenced 01/11/2020
TERMS AND CONDITIONS
Please read thoroughly before booking with ABSki childcare. The following information outlines the terms and conditions for ABSki childcare. When confirming your booking (through payment) with us you agree to the following.
Payments and Deposits
To secure your booking with ABSki childcare we require 50% of the total cost of the services booked, this will act as a non-refundable deposit. Without the deposit no booking can be guaranteed. The full sum will be due 30 days before the first day of the booking.
Please note that your Nanny will not commence with the work if payment is not settled on her first day of childcare.
Extra hours can be paid in resort with receipt or followed with an extra invoice on the beginning last day of the booking. The payment will be due before leaving resort.
Cancellation Policy
In the event of your booking having to be cancelled. The following terms will apply:
Where notification of a cancellation is less than 2 weeks before the start of the booking, no payments made will be refunded. Should the payment not have been settled at the time of your cancellation you will be invoiced the total booking fee.
Where notification of a cancellation is more than 2 weeks before the start of your booking no further payments will be due. You will be reimbursed 50% of your booking fee. Your initial deposit payment is non-refundable.
Booked Hours
Your childcare services are booked before you enter resort due to high demand you cannot change your hours in resort (unless you have booked on to ‘flexi-hours’). Your nanny will work the agreed hours made at the time of booking. If you choose not to use your nanny on one of your booked days or to end hours early or start late on your booked hours the hours will not be made up. You will not be reimbursed for the hours not used.
Additional hours will be invoiced and paid before the end of the childcare services.
Bookings outside of resort
If your booking is not in Tignes Lavachet, Le Lac, or Tignes Val Claret your booking is classed as outside of resort.
Hours available in Val D’isiere and Tignes Les Brevierres may be less flexible due to nannies travelling via ski lift or local busses. We will endeavour to work every hour of the booking however if weather does not permit this then you will be offered hours to make up the time. In cases where this is not an option you will be refunded 50% of the hours not worked.
Sickness and Medication
If your child is unwell during your holiday there is a local doctor’s surgery and a number of pharmacy’s available. We can provide you with directions and opening hours upon request. In the unlikely event that you child has an infectious illness, it may be that your Nanny can not continue to care for them; in this event, there is no refund of fees.
Prior to commencement of your booking you will be asked to sign an agreement authorising our Nannies to act on your behalf in circumstances when your child may need medical advice/treatment in an emergency. We will only give medication prescribed by a doctor to your child following your prior written permission.
Staff Sickness
In the unlikely event that a member of staff is ill ABSki will replace your nanny however on peak weeks this may not be an option in this event you will be fully refunded the hours you did not receive.
Allergies
It is your responsibility to notify ABSki Childcare and your nanny of any allergies that you child has and the related medicines for this.
Extra Excursions/Activities
If you wish for your child to engage in activities around resort that require extra payment, e.g trampolines, swimming and huskey rides your nanny will require a float to cover costs for both child and Nanny. This can be pre-arranged and paid to the Nanny in euros in resort. Prices and activity details can be provided upon request. Please note many of the activities in resort are free for under 5s.
Notes
ABSki Childcare will at all times take reasonable care of your child/children and his/her/their personal effects and money. If your child/children has/have an accident or suffer(s) loss of or damage to his/her/their personal effects and money, ABSki Childcare will not be liable to pay any damages or meet any expenses arising. Similarly if your child/children incur(s) any liability towards a third party in respect, for example, of any injury caused by your child/children to that third party or damage caused to the third party’s property, ABSki Childcare will not be responsible.
Restaurant bookings
Information
Tuesday 31st January - Le Lodge - Table booked for 19:30
Description
We can of course help by making some restaurant reservations!
See below the restaurants we highly recommend. If you have somewhere else in mind we can also book this for you.
La Ferme - Amazing Savoyarde and a la carte a local favorite (closed on Mondays)
Brasero- Best pizzas in town in a friendly, relaxed, recently renovated pub atmosphere. Good a la carte pub food with veggie and vegan options a plenty
Mendikoa - A basque twist on local cheese specialties, steak and beautiful presentation (closed on Sundays)
Kodo - Lavachet's newest food spot, open from 16:00 serving asian tapas and the tastiest curry dishes. It's all the talk!
Le Couloir - Worth a trip to Val Claret! Cosy restaurant with great food and service. Happy hours a plenty.
Les Cimes - Chic restaurant located in 5* hotel Diamond Rock. Delicious food with kids menu as well
Below are the terms and conditions for this booking.
Accommodation Terms and Conditions
1. GENERAL
These terms and conditions, including any non-contractual disputes arising from the same, shall be governed in accordance with French Law. The courts of France shall have exclusive jurisdiction to hear and resolve any dispute arising out of the same. In the event of any conflict or inconsistency between these terms and conditions written in English and those translated into French, the English language version shall take precedence. Any waiver of any provision of these terms and conditions must be in writing and signed by Evolution 2 to be valid. If any competent court finds any provision of these conditions to be void or unenforceable for any reason, such a provision shall be deemed not to form part of these conditions. The legality, validity or enforceability of the remainder of the provisions shall not be affected, unless otherwise required by operation of applicable law. These terms and conditions represent the entire understanding and agreement between you and Evolution 2 relating to use of this website, and supersede any and all prior statements, understandings or agreements whether oral or written, and shall not be modified except in writing, signed by you and by Evolution 2.
2. PARTICIPATION CONDITIONS
In purchasing any activity from Evolution 2, you, and all participants in your booking, agree to abide by these terms and conditions. All activities shall be reserved in the Evolution 2 planning system and paid for in advance. All participants shall wear at all times during each activity any security or safety equipment provided. All participants shall dress appropriately in an outfit adapted to and in respect of the activity they are to perform. All participants must not have consumed any alcohol or drugs before their activity and Evolution 2 reserves the right to refuse participation to anyone who it considers has failed to respect this condition. All participants shall pay attention to and abide by any advice or instruction given by any Evolution 2 instructor before and during each activity and shall equally respect any selection deemed necessary by the instructor. Despite following the advice of an instructor, all participants accept and acknowledge that risks outside the control of Evolution 2 and/or the instructor do exist, and the presence and advice of an instructor shall not remove such risks. All participants therefore take part in an activity in the full knowledge of such risks.
3. CANCELLATION
Evolution 2 may, in its sole discretion, cancel an activity for reasons of safety or conditions of practice. Evolution 2 reserves the right to cancel any activity in the event that minimum numbers for an activity are not met. In such events a refund shall be made either for the entire booking if you or the participant has not performed any part of the activity or on a pro-rata basis if part of the activity has already been performed, alternatively a credit may be issued to be redeemed on another Evolution 2 activity. Evolution 2 is the sole decision maker in respect of matters of safety and conditions of practice. Any cancellation made by a client does not affect the pre-determined price or payment and will not refunded except if the cancellation is made a minimum of 15 working days’ prior to the start date of the activity. The minimum notice required is 30 working days for any reservation for 6 people or more.
4. INSURANCE AND RESPONSIBILITY
To the maximum extent permitted by law, Evolution 2 shall not be held liable for any harm, injury or damage sustained by any participant during any the performance of any activity. Evolution 2 holds public liability insurance which shall only be used and activated when Evolution 2 is found to be at fault by a competent court of justice. Evolution 2 does not insure participants during the performance of any activity and strongly recommends that each participant purchases separate individual accident or travel insurance from a company of their choice. All participants shall be responsible for their own actions and shall take responsibility for their own person and those around them. All participants shall be held fully responsible for any harm, injury or damage occasioned by them to any third party. All participants accept and acknowledge that Evolution 2’s public liability insurance shall not cover such incidents.
5. ACCIDENTS
In the event of an accident, the instructor shall initiate and manager the rescue and evacuation procedures until the arrival of the on-site competent authority (piste security, fire brigade, doctor, police).Evolution 2 shall complete an accident report with the relevant instructor and the same shall be communicated to the injured party. All costs associated with the accident, including any costs of assistance and evacuation shall be borne by the participant. In the case of an accident or sickness which prevents the person from participating in an activity, Evolution 2 will not provide a direct refund. Evolution 2 shall however complete an accident/sickness certificate that should be presented to the participant’s insurance in order to obtain a refund on the activity. It is therefore advisable for clients to inform themselves on insurance options prior to the activity.
Below are the terms and conditions for this booking.
Accommodation Terms and Conditions
1. GENERAL
These terms and conditions, including any non-contractual disputes arising from the same, shall be governed in accordance with French Law. The courts of France shall have exclusive jurisdiction to hear and resolve any dispute arising out of the same. In the event of any conflict or inconsistency between these terms and conditions written in English and those translated into French, the English language version shall take precedence. Any waiver of any provision of these terms and conditions must be in writing and signed by Evolution 2 to be valid. If any competent court finds any provision of these conditions to be void or unenforceable for any reason, such a provision shall be deemed not to form part of these conditions. The legality, validity or enforceability of the remainder of the provisions shall not be affected, unless otherwise required by operation of applicable law. These terms and conditions represent the entire understanding and agreement between you and Evolution 2 relating to use of this website, and supersede any and all prior statements, understandings or agreements whether oral or written, and shall not be modified except in writing, signed by you and by Evolution 2.
2. PARTICIPATION CONDITIONS
In purchasing any activity from Evolution 2, you, and all participants in your booking, agree to abide by these terms and conditions. All activities shall be reserved in the Evolution 2 planning system and paid for in advance. All participants shall wear at all times during each activity any security or safety equipment provided. All participants shall dress appropriately in an outfit adapted to and in respect of the activity they are to perform. All participants must not have consumed any alcohol or drugs before their activity and Evolution 2 reserves the right to refuse participation to anyone who it considers has failed to respect this condition. All participants shall pay attention to and abide by any advice or instruction given by any Evolution 2 instructor before and during each activity and shall equally respect any selection deemed necessary by the instructor. Despite following the advice of an instructor, all participants accept and acknowledge that risks outside the control of Evolution 2 and/or the instructor do exist, and the presence and advice of an instructor shall not remove such risks. All participants therefore take part in an activity in the full knowledge of such risks.
3. CANCELLATION
Evolution 2 may, in its sole discretion, cancel an activity for reasons of safety or conditions of practice. Evolution 2 reserves the right to cancel any activity in the event that minimum numbers for an activity are not met. In such events a refund shall be made either for the entire booking if you or the participant has not performed any part of the activity or on a pro-rata basis if part of the activity has already been performed, alternatively a credit may be issued to be redeemed on another Evolution 2 activity. Evolution 2 is the sole decision maker in respect of matters of safety and conditions of practice. Any cancellation made by a client does not affect the pre-determined price or payment and will not refunded except if the cancellation is made a minimum of 15 working days’ prior to the start date of the activity. The minimum notice required is 30 working days for any reservation for 6 people or more.
4. INSURANCE AND RESPONSIBILITY
To the maximum extent permitted by law, Evolution 2 shall not be held liable for any harm, injury or damage sustained by any participant during any the performance of any activity. Evolution 2 holds public liability insurance which shall only be used and activated when Evolution 2 is found to be at fault by a competent court of justice. Evolution 2 does not insure participants during the performance of any activity and strongly recommends that each participant purchases separate individual accident or travel insurance from a company of their choice. All participants shall be responsible for their own actions and shall take responsibility for their own person and those around them. All participants shall be held fully responsible for any harm, injury or damage occasioned by them to any third party. All participants accept and acknowledge that Evolution 2’s public liability insurance shall not cover such incidents.
5. ACCIDENTS
In the event of an accident, the instructor shall initiate and manager the rescue and evacuation procedures until the arrival of the on-site competent authority (piste security, fire brigade, doctor, police).Evolution 2 shall complete an accident report with the relevant instructor and the same shall be communicated to the injured party. All costs associated with the accident, including any costs of assistance and evacuation shall be borne by the participant. In the case of an accident or sickness which prevents the person from participating in an activity, Evolution 2 will not provide a direct refund. Evolution 2 shall however complete an accident/sickness certificate that should be presented to the participant’s insurance in order to obtain a refund on the activity. It is therefore advisable for clients to inform themselves on insurance options prior to the activity.
Information
2 people dog sledding x3 - TBC on Saturday 28th January
Meeting point - Meet on the snowfront of Val Village - Next to the hotel Airelles
Voucher - Please bring you Evolution 2 voucher with you to give to your instructor
Description
Share an unforgettable and bonding moment with Evolution2 sled dogs!
Go on an excursion to the Manchet Valley and experience a real moment of adventure. Comfortably in the sled, let yourself be guided by the adorable pointer dogs and experienced mushers, while enjoying the breathtaking landscapes.
Global duration: 30min in total
Duration of the activity : 20 min
2 people - under 180kg - 120€
3 people (2 adults & 1 child under 12 years old) - under 180kg- 145€
4 people (2 adults & 2 children under 6 years old) - under 180kg - 165€
Below are the terms and conditions for this booking.
Accommodation Terms and Conditions
1. GENERAL
These terms and conditions, including any non-contractual disputes arising from the same, shall be governed in accordance with French Law. The courts of France shall have exclusive jurisdiction to hear and resolve any dispute arising out of the same. In the event of any conflict or inconsistency between these terms and conditions written in English and those translated into French, the English language version shall take precedence. Any waiver of any provision of these terms and conditions must be in writing and signed by Evolution 2 to be valid. If any competent court finds any provision of these conditions to be void or unenforceable for any reason, such a provision shall be deemed not to form part of these conditions. The legality, validity or enforceability of the remainder of the provisions shall not be affected, unless otherwise required by operation of applicable law. These terms and conditions represent the entire understanding and agreement between you and Evolution 2 relating to use of this website, and supersede any and all prior statements, understandings or agreements whether oral or written, and shall not be modified except in writing, signed by you and by Evolution 2.
2. PARTICIPATION CONDITIONS
In purchasing any activity from Evolution 2, you, and all participants in your booking, agree to abide by these terms and conditions. All activities shall be reserved in the Evolution 2 planning system and paid for in advance. All participants shall wear at all times during each activity any security or safety equipment provided. All participants shall dress appropriately in an outfit adapted to and in respect of the activity they are to perform. All participants must not have consumed any alcohol or drugs before their activity and Evolution 2 reserves the right to refuse participation to anyone who it considers has failed to respect this condition. All participants shall pay attention to and abide by any advice or instruction given by any Evolution 2 instructor before and during each activity and shall equally respect any selection deemed necessary by the instructor. Despite following the advice of an instructor, all participants accept and acknowledge that risks outside the control of Evolution 2 and/or the instructor do exist, and the presence and advice of an instructor shall not remove such risks. All participants therefore take part in an activity in the full knowledge of such risks.
3. CANCELLATION
Evolution 2 may, in its sole discretion, cancel an activity for reasons of safety or conditions of practice. Evolution 2 reserves the right to cancel any activity in the event that minimum numbers for an activity are not met. In such events a refund shall be made either for the entire booking if you or the participant has not performed any part of the activity or on a pro-rata basis if part of the activity has already been performed, alternatively a credit may be issued to be redeemed on another Evolution 2 activity. Evolution 2 is the sole decision maker in respect of matters of safety and conditions of practice. Any cancellation made by a client does not affect the pre-determined price or payment and will not refunded except if the cancellation is made a minimum of 15 working days’ prior to the start date of the activity. The minimum notice required is 30 working days for any reservation for 6 people or more.
4. INSURANCE AND RESPONSIBILITY
To the maximum extent permitted by law, Evolution 2 shall not be held liable for any harm, injury or damage sustained by any participant during any the performance of any activity. Evolution 2 holds public liability insurance which shall only be used and activated when Evolution 2 is found to be at fault by a competent court of justice. Evolution 2 does not insure participants during the performance of any activity and strongly recommends that each participant purchases separate individual accident or travel insurance from a company of their choice. All participants shall be responsible for their own actions and shall take responsibility for their own person and those around them. All participants shall be held fully responsible for any harm, injury or damage occasioned by them to any third party. All participants accept and acknowledge that Evolution 2’s public liability insurance shall not cover such incidents.
5. ACCIDENTS
In the event of an accident, the instructor shall initiate and manager the rescue and evacuation procedures until the arrival of the on-site competent authority (piste security, fire brigade, doctor, police).Evolution 2 shall complete an accident report with the relevant instructor and the same shall be communicated to the injured party. All costs associated with the accident, including any costs of assistance and evacuation shall be borne by the participant. In the case of an accident or sickness which prevents the person from participating in an activity, Evolution 2 will not provide a direct refund. Evolution 2 shall however complete an accident/sickness certificate that should be presented to the participant’s insurance in order to obtain a refund on the activity. It is therefore advisable for clients to inform themselves on insurance options prior to the activity.
Come and try this bike activity in the heart of Val d'Isère with a guide to supervise you.
After a briefing, you will take control of the bike with advice on handling and use of the bike. You will ride through the villages and the Manchet valley, a magical setting to discover this activity.
Duration: 1 hour and 30 min in total ( briefing, handling, roaming)
Please select your options from the dropdown menu below, when you are ready click add to trip to finalise your selection.
Select :
Below are the terms and conditions for this booking.
Accommodation Terms and Conditions
THE Cocktail MASTERCLASS
The Cocktail Masterclass Terms and Conditions
The following information outlines The Cocktail Masterclass' terms and conditions. When confirming your booking
(through payment) you are agreeing to the following.
Payment
100% of the payment for the class must be taken remotely at the time of booking. Your payment must be made via
e-commerce/online. All card payments will be confirmed and accepted before our arrival.
Cancellation
In the unfortunate event you have to cancel your Cocktail Masterclass, our priority is to rearrange the class to a
different day/time first for no extra charge. If this is not possible or you no longer want to do the class the
following cancellation rules above apply.
If you cancel your class over 14 days prior to the class we will refund 100% of the cost.
If you cancel 13-5 days prior to class we will keep a 20% admin and class preparation fee.
If you cancel less than 4 days before the class we will keep 100% of the fees paid (providing we can't do the class
for you on another day).
COVID-19 Policy
In the event of government COVID-19 Policy changes which make you unable to travel to resort we will refund you
100% of the cost of your booking, as long as this is more than 7 days prior to your class. If this is less than 7 days
prior to your class please see the above cancellation policy. These rules also apply in the event of resort closure.
Bad Weather
In the event of extreme bad weather, road closures or it is unsafe for us to drive to your accommodation our top
priority is to change your class to another time/date for no charge. In the event that this is not possible (is it your
last night or we are fully booked for the rest of your week) we will refund 80% the cost of your class, the remaining
20% covers the costs of our perishable ingredients.
Legalities
The Cocktail Masterclass is strictly for people over the age of 18 (unless a children's mocktail class has been
specifically requested). We will require ID from all members of the group if necessary to confirm your age. If people
have paid to take part in the class who are not over the age of 18, they will be charged 100% the cost of the class
and will no be able to take part in using or drinking of alcohol.
If you have an accident or suffer loss of or damage to your personal effects, The Cocktail Masterclass will not be
liable to pay any damages or meet any expense arising.
Due to licence reasons please understand that we are NOT a travelling/transportable bar. All alcohol must be pre-
selected and pre-paid for before our arrival. You are paying for the delivery service of the alcohol and our service of
the masterclass tuition is free of charge.
*Alcohol abuse is dangerous for health, consume with moderation. L'abus d'alcool est dangereux pour la santé,
consommez avec moderation.*
The cocktail masterclass provides a unique and alternative afternoon or evening on your ski holiday.
Run by mixologist Kate Dabrowski who will come to the comfort your accommodation and show you how to make luxury cocktails. Kate provide all the necessary equipment including alcohol, mixers, glassware, ice and professional cocktail equipment for each person.
She will guide you through the class, teaching you how to replicate the cocktails at home, giving tips and tricks to make your drinks look professional, she will educate you on the history of cocktails and provide fun entertainment for the whole group.
From the menu you select 3 cocktails you wish to make and drink - everyone in the group will make the same 3 cocktails. The cost of the class is €59 per person. This price includes your 3 cocktails and a welcome drink whilst Kate sets up.
She offers a premium package which uses top shelf spirits, such as Grey Goose Vodka, Woodford Reserve Rye Whiskey, Tequila Patron Añejo, Tequila Patron XO, Diplomatico Reserva Rum and Gin Mare. This package includes 3 cocktails per person and a welcome drink for €89.
Please select your options from the dropdown menu below, when you are ready click add to trip to finalise your selection.
Select :
Below are the terms and conditions for this booking.
Accommodation Terms and Conditions
1. GENERAL
These terms and conditions, including any non-contractual disputes arising from the same, shall be governed in accordance with French Law. The courts of France shall have exclusive jurisdiction to hear and resolve any dispute arising out of the same. In the event of any conflict or inconsistency between these terms and conditions written in English and those translated into French, the English language version shall take precedence. Any waiver of any provision of these terms and conditions must be in writing and signed by Evolution 2 to be valid. If any competent court finds any provision of these conditions to be void or unenforceable for any reason, such a provision shall be deemed not to form part of these conditions. The legality, validity or enforceability of the remainder of the provisions shall not be affected, unless otherwise required by operation of applicable law. These terms and conditions represent the entire understanding and agreement between you and Evolution 2 relating to use of this website, and supersede any and all prior statements, understandings or agreements whether oral or written, and shall not be modified except in writing, signed by you and by Evolution 2.
2. PARTICIPATION CONDITIONS
In purchasing any activity from Evolution 2, you, and all participants in your booking, agree to abide by these terms and conditions. All activities shall be reserved in the Evolution 2 planning system and paid for in advance. All participants shall wear at all times during each activity any security or safety equipment provided. All participants shall dress appropriately in an outfit adapted to and in respect of the activity they are to perform. All participants must not have consumed any alcohol or drugs before their activity and Evolution 2 reserves the right to refuse participation to anyone who it considers has failed to respect this condition. All participants shall pay attention to and abide by any advice or instruction given by any Evolution 2 instructor before and during each activity and shall equally respect any selection deemed necessary by the instructor. Despite following the advice of an instructor, all participants accept and acknowledge that risks outside the control of Evolution 2 and/or the instructor do exist, and the presence and advice of an instructor shall not remove such risks. All participants therefore take part in an activity in the full knowledge of such risks.
3. CANCELLATION
Evolution 2 may, in its sole discretion, cancel an activity for reasons of safety or conditions of practice. Evolution 2 reserves the right to cancel any activity in the event that minimum numbers for an activity are not met. In such events a refund shall be made either for the entire booking if you or the participant has not performed any part of the activity or on a pro-rata basis if part of the activity has already been performed, alternatively a credit may be issued to be redeemed on another Evolution 2 activity. Evolution 2 is the sole decision maker in respect of matters of safety and conditions of practice. Any cancellation made by a client does not affect the pre-determined price or payment and will not refunded except if the cancellation is made a minimum of 15 working days’ prior to the start date of the activity. The minimum notice required is 30 working days for any reservation for 6 people or more.
4. INSURANCE AND RESPONSIBILITY
To the maximum extent permitted by law, Evolution 2 shall not be held liable for any harm, injury or damage sustained by any participant during any the performance of any activity. Evolution 2 holds public liability insurance which shall only be used and activated when Evolution 2 is found to be at fault by a competent court of justice. Evolution 2 does not insure participants during the performance of any activity and strongly recommends that each participant purchases separate individual accident or travel insurance from a company of their choice. All participants shall be responsible for their own actions and shall take responsibility for their own person and those around them. All participants shall be held fully responsible for any harm, injury or damage occasioned by them to any third party. All participants accept and acknowledge that Evolution 2’s public liability insurance shall not cover such incidents.
5. ACCIDENTS
In the event of an accident, the instructor shall initiate and manager the rescue and evacuation procedures until the arrival of the on-site competent authority (piste security, fire brigade, doctor, police).Evolution 2 shall complete an accident report with the relevant instructor and the same shall be communicated to the injured party. All costs associated with the accident, including any costs of assistance and evacuation shall be borne by the participant. In the case of an accident or sickness which prevents the person from participating in an activity, Evolution 2 will not provide a direct refund. Evolution 2 shall however complete an accident/sickness certificate that should be presented to the participant’s insurance in order to obtain a refund on the activity. It is therefore advisable for clients to inform themselves on insurance options prior to the activity.
Passenger or driver, choose your experience!
After your briefing, you can learn to drive a skidoo in a magnificent setting under the expert advice of Romain.
The skidoo ride/drive takes place on the Pas de Tovière near the Tommeuse chairlift above la Daille
Duration: 10 min briefing + 20 min driving
Please select your options from the dropdown menu below, when you are ready click add to trip to finalise your selection.
Select :
Below are the terms and conditions for this booking.
Accommodation Terms and Conditions
1. GENERAL
These terms and conditions, including any non-contractual disputes arising from the same, shall be governed in accordance with French Law. The courts of France shall have exclusive jurisdiction to hear and resolve any dispute arising out of the same. In the event of any conflict or inconsistency between these terms and conditions written in English and those translated into French, the English language version shall take precedence. Any waiver of any provision of these terms and conditions must be in writing and signed by Evolution 2 to be valid. If any competent court finds any provision of these conditions to be void or unenforceable for any reason, such a provision shall be deemed not to form part of these conditions. The legality, validity or enforceability of the remainder of the provisions shall not be affected, unless otherwise required by operation of applicable law. These terms and conditions represent the entire understanding and agreement between you and Evolution 2 relating to use of this website, and supersede any and all prior statements, understandings or agreements whether oral or written, and shall not be modified except in writing, signed by you and by Evolution 2.
2. PARTICIPATION CONDITIONS
In purchasing any activity from Evolution 2, you, and all participants in your booking, agree to abide by these terms and conditions. All activities shall be reserved in the Evolution 2 planning system and paid for in advance. All participants shall wear at all times during each activity any security or safety equipment provided. All participants shall dress appropriately in an outfit adapted to and in respect of the activity they are to perform. All participants must not have consumed any alcohol or drugs before their activity and Evolution 2 reserves the right to refuse participation to anyone who it considers has failed to respect this condition. All participants shall pay attention to and abide by any advice or instruction given by any Evolution 2 instructor before and during each activity and shall equally respect any selection deemed necessary by the instructor. Despite following the advice of an instructor, all participants accept and acknowledge that risks outside the control of Evolution 2 and/or the instructor do exist, and the presence and advice of an instructor shall not remove such risks. All participants therefore take part in an activity in the full knowledge of such risks.
3. CANCELLATION
Evolution 2 may, in its sole discretion, cancel an activity for reasons of safety or conditions of practice. Evolution 2 reserves the right to cancel any activity in the event that minimum numbers for an activity are not met. In such events a refund shall be made either for the entire booking if you or the participant has not performed any part of the activity or on a pro-rata basis if part of the activity has already been performed, alternatively a credit may be issued to be redeemed on another Evolution 2 activity. Evolution 2 is the sole decision maker in respect of matters of safety and conditions of practice. Any cancellation made by a client does not affect the pre-determined price or payment and will not refunded except if the cancellation is made a minimum of 15 working days’ prior to the start date of the activity. The minimum notice required is 30 working days for any reservation for 6 people or more.
4. INSURANCE AND RESPONSIBILITY
To the maximum extent permitted by law, Evolution 2 shall not be held liable for any harm, injury or damage sustained by any participant during any the performance of any activity. Evolution 2 holds public liability insurance which shall only be used and activated when Evolution 2 is found to be at fault by a competent court of justice. Evolution 2 does not insure participants during the performance of any activity and strongly recommends that each participant purchases separate individual accident or travel insurance from a company of their choice. All participants shall be responsible for their own actions and shall take responsibility for their own person and those around them. All participants shall be held fully responsible for any harm, injury or damage occasioned by them to any third party. All participants accept and acknowledge that Evolution 2’s public liability insurance shall not cover such incidents.
5. ACCIDENTS
In the event of an accident, the instructor shall initiate and manager the rescue and evacuation procedures until the arrival of the on-site competent authority (piste security, fire brigade, doctor, police).Evolution 2 shall complete an accident report with the relevant instructor and the same shall be communicated to the injured party. All costs associated with the accident, including any costs of assistance and evacuation shall be borne by the participant. In the case of an accident or sickness which prevents the person from participating in an activity, Evolution 2 will not provide a direct refund. Evolution 2 shall however complete an accident/sickness certificate that should be presented to the participant’s insurance in order to obtain a refund on the activity. It is therefore advisable for clients to inform themselves on insurance options prior to the activity.
Moonbiking is the new electric snow machine!!
After a briefing, you will take control of your machine for your moonbike adventure lesson with your qualified instructor.
Duration: 10 minutes of briefing + 30 minutes of driving.
Things to note:
The activity is available from 16 years old, with a minimum height of 1.55m
No license is necessary, experience in bike / motorbike or other gear is recommended
Only one person per machine
Meeting:
The activity starts at the bottom of the Tommeuses chairlift (liftpass required to access the meeting point)
There are 2 ways to get there:
By ski: From the top of the Daille gondola, take the green piste to the Tommeuses chairlift
On foot: From the La Daille cable car in Val D’Isère (bus stop nearby) followed by short walk across the piste
Please select your options from the dropdown menu below, when you are ready click add to trip to finalise your selection.
Select :
Once you have selected all the things you would like to confirm now please click on "your trip" to complete your booking".
You can come back and confirm any bits you arent sure about yet at a later stage.